All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- À la carte meals, snacks and select beverages included
- 24-hour room service
- In-room minibar (some restrictions)
Activities and facilities/equipment
Water activities
- Kayaking
- Snorkelling
- Surfing/body boarding
Land activities
Lessons/classes/games
Entertainment
- On-site live performances
Not included
- Motorised water sports
- Scuba-diving certification
- Scuba-diving excursions
- Surcharge for premium or imported alcoholic beverages
- Spa/beauty facilities and services
- Off-site tours
- Kayaking included
- Surfing/bodyboarding included
- Yoga classes/lessons included
- 24-hour room service
- A la carte dining included
- Service charge included
- Local non-alcoholic drinks and soft drinks included
- Additional service charge accepted
- Minibar drinks - restrictions apply
- Volleyball included
- Scuba diving excursions not included
- Surcharge for premium or imported alcoholic drinks
- Scuba diving certification not included
- Motorised water sports not included
- Spa/beauty facilities and services not included
- Offsite tours not included
- Onsite live performances included
- Snorkelling included
Property Features
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the complimentary cabanas and sunloungers for a relaxing day at the beach. At Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Puerto Morelos property.
- 148 guestrooms or units
- 2 levels
- 12 buildings
- 6 dining venues
- 2 swim-up bars
- 4 bars or lounges
- 2077 sq ft of conference space
- 193 sq. m of conference space
- Deli
- Kid's club (free)
- Supervised kids' activities (surcharge)
- Childcare (surcharge)
- Terrace on the roof
- Cabanas on the beach (free)
- Beach lounge chairs
- Towels for the beach
- Conference space
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- BBQ grill(s)
- Gift shop
- Beauty salon
- Computer for guest use
- Newspapers in lobby (free)
- ATM
- On-site shopping
- Bellhop
- Smoking in designated areas
- Bar by the pool
Family Friendly Amenities
- Family property
- Number of outdoor pools - 5
- Children's pool
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Refrigerator
- DVD player
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free valet parking
, Parking (limited spaces)
Transport
-
Property shuttles: Area shuttle and shopping centre shuttle
-
Parking: Free valet parking
Room Amenities
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers 148 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers; free international calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Jetted
- Stocked minibar (free)
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Premium channels
- DVD player
- Fridge
- Coffee maker
- Luxury bedding
- Combined shower/bath
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- International calls (free)
- Childcare in room (surcharge)
- Hairdryer
- Laptop safe
- Dressing gowns
- Slippers
- Toiletries (free)
- Bidet
- Iron and ironing board
- Desk
- Blackout curtains
- Exterior corridor access
- Climate control
- Ensuite bathroom
- Connecting rooms available
Food & Drink
BLUE – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
TAINAN – This restaurant specialises in Asian cuisine and only serves dinner.
ROMA FAMILY RESTAURANT – This family restaurant specialises in Italian cuisine and only serves dinner.
LATINO RESTAURANT – This bistro specialises in international cuisine and only serves dinner.
CHIL – This restaurant specialises in Mexican cuisine and only serves lunch. Guests can enjoy drinks at the bar.
24-hour room service is available.
Nearby Activities
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Fishing on site
- Golfing nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Volleyball on site
- Kayaking on site
- Skydiving nearby
- Windsurfing nearby
- Playground on site
- Fitness classes on site
- Scuba diving on site
- Hiking/biking trails nearby
- Sailing nearby
Spa Services
Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible path of travel
Hotel Policies
Check-in
- Check-in time starts at 3 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
Pet Policy
- Pets and service animals are not allowed at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover.
- Service animals not allowed
- Staffed front desk
Hotel Names
- Azul Beach All Inclusive
- Azul Beach Hotel
- Azul Beach Hotel All Inclusive
- Azul Beach Hotel Karisma
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- Azul Beach Hotel Karisma All Inclusive Puerto Morelos
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You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Awards & Affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
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