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Hotel Alux Cancun

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alux Cancun

Room | View from room
Room | Free WiFi, bed sheets
Front of property
Lobby sitting area
Room | Free WiFi, bed sheets

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500
  • Las Palapas Park
    4 min walk
  • Las Quekas
    1 min walk
  • Cancun Bus Station ADO
    2 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Room

Room | Free WiFi, bed sheets

Room

  • 13 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Hotel Alux Cancun

Hotel with a 24-hour front desk, near Plaza 28
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this hotel. WiFi in public areas is free.
Hotel Alux Cancun offers 30 accommodations with air conditioning. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Alux Cancun, you're just a quick walk from Las Palapas Park. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Plaza 28 and a few minutes from Plaza Las Americas
Hotel Alux Cancun offers its guests tour/ticket assistance and a front desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Alux Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun

Hotel Alux Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 97 reviews" "
Rating 8 - Good. 37 out of 97 reviews" "
Rating 6 - Okay. 24 out of 97 reviews" "
Rating 4 - Poor. 8 out of 97 reviews" "
Rating 2 - Terrible. 10 out of 97 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
Noisey but great location.
Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Stayed 1 night in Jan 2024

6/10 Okay

Dean

Stayed 1 night in Dec 2023

2/10 Terrible

Beatriz

Stayed 1 night in Nov 2023

6/10 Okay

Eugene, Oshawa

Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 1 night in Aug 2023

10/10 Excellent

Robbie, Duluth

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Stayed 1 night in Dec 2022

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Stayed 2 nights in Apr 2022

4/10 Poor

Yolanda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Stayed 1 night in Mar 2022

6/10 Okay

Bobbie

Liked: Cleanliness
Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Stayed 6 nights in Jan 2020

8/10 Good

Glicelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good budget option
Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
Stayed 3 nights in Jan 2019

8/10 Good

glen

Liked: Cleanliness, staff & service, room comfort
Close to bus station
Adequate close to bus station
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very helpful. Hotel is central, close to the bus station.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good budget hotel
Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
Stayed 1 night in Dec 2018

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Nice place to stay one night, insecticide smell is not a good sign on a hotel
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything I need
I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Stayed 1 night in Jan 2018

6/10 Okay

Erik

Liked: Staff & service
Get what you pay for.
Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Stayed 1 night in Jun 2017

4/10 Poor

Yucateco, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Close to ADO
The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.

8/10 Good

Ewa H.

Liked: Cleanliness, staff & service, room comfort
decent and budget place to stay
Very nice hotel in Mexican neighbourhood with a good place to eat opposite . Handy to be close to the bus station and a supermarket . Clean rooms with hot water .There is water for free to fill up the bottles . Really happy there .

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lay with dogs you get fleas
They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange

6/10 Okay

SuperMario87

Decent hotel
We came across this place very last minute. We arrived late into cancun and saw this place on the app. Staff was very friendly. Most important, the air conditioning worked!! Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to "Playa Delphines" and the rest of the hotel.

4/10 Poor

cocolocco, Florida

Disliked: Cleanliness, property conditions & facilities, room comfort
Downtown at Bus Terminal extreme noisy-CASH ONLY
The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it ---i needed Bus to the Airport early in the morning The Stuff only speaks Spanish- so learn some basics Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in - the rooms are clean as they can get considering the overall apperance of house, furniture etc i have seen worst on my travel, one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot

6/10 Okay

Larry Lymburner

Hotel Alux Cancun
Very good value for the price. Convenient to downtown small eating places. Very close to bus stop. Had to run water for five minutes to get hot water but ok after we learned this. Clean rooms but old hotel.