Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
Boating
2 bars/lounges, swim-up bar, poolside bar, beach bar
Land view from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Gym
  • Breakfast included
  • Spa

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    1 min walk
  • Isla Mujeres Cemetery
    2 min walk
  • Cocal Beach
    2 min walk
  • Isla Mujeres, Quintana Roo (ISJ)
    3 min drive

Room options

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

Superior Aluxes with Whirlpool bath

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Aluxes Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

Suite Deluxe

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

Double Suite Luxury

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with body treatments, massages or body scrubs at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the beach and the overall condition of the property
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1084 reviews" "
Rating 8 - Good. 235 out of 1084 reviews" "
Rating 6 - Okay. 76 out of 1084 reviews" "
Rating 4 - Poor. 31 out of 1084 reviews" "
Rating 2 - Terrible. 33 out of 1084 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

michael, Galveston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is perfect. Beaches great
Stayed 4 nights in Sep 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about this resort! Loved the staff, food, beach, every bit of it.
Stayed 9 nights in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth Catherine Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will for sure be going back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely
Stayed 7 nights in Sep 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was frustrating! Bit of a language barrier. Overcharge my credit card there for could not use my card for the week til the funds were put back on n the card. Got shocked every time I charged my phone.
Stayed 4 nights in Sep 2024

4/10 Poor

Blanca

Liked: Cleanliness
Disliked: Staff & service
The staff was rude
Stayed 8 nights in Aug 2024

8/10 Good

Gwynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, however, the A/C in the room didnt work well. We were in two different rooms and the lowest it got in both rooms was 73 degrees. Others on our trip said that their rooms were cold!
Stayed 5 nights in Sep 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food, great service, wait staff and bartenders as well as cleaning crew gave friendly, good customer service. Cons: room was HOT despite calling and informing the front desk. Front desk people were the least friendly people we encountered. Even the way they spoke to their peers was condescending. But over all great first stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very sweet and extremely attentive. The bartenders at the pool bar were top tier. Alex was amazing and manny were our favorites at the swim up bar. The only thing I would have hoped for was a little More authentic Mexican food but we did have a buffet on the beach for one of the days and it was amazing !
Stayed 5 nights in Aug 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I liked the location!! But I’ve noticed that I was treated different for the simple fact I didn’t have all inclusive!! Employees were not attentive even tho I tipped them all the time, when went for breakfast almost felt like a step child!! I will never stay at PA again, didn’t like the treatment I received!!
Stayed 9 nights in Sep 2024

6/10 Okay

William Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Be careful with the selection on the website. You click all inclusive and the rate is breakfast only. They want more at the resort.
Stayed 4 nights in Sep 2024

10/10 Excellent

Devontae, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathryn, Davidson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privileges Aluxes has great, friendly staff. The hotel is walkable to downtown and it’s clean.
Stayed 7 nights in Sep 2024

6/10 Okay

Renee, Allen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Only 3 restaurants and service is very very slow!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro at the pool is amazing. He made our vacation the best. Go here!!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in excellent location, the private beach is amazing and beautiful. Highly recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Valerie, KYLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water in rooms not warm enough. But room was big and bright or dark if needed. Food was okay. Not a lot of restaurant options on the premises. Some managers seemed a little rude but other staff was great! All inclusive with rooms, taxi rides to and from airport. Wish they would have mentioned to keep ferry tickets when arriving that they were a return trip. Had to pay for those again. Other than her had a great time!
Stayed 5 nights in Aug 2024

4/10 Poor

Robert

Liked: Staff & service
First at all swimming pool very hot.Second no entertainment and also no lobby for a guest ehere you can seat with AC.Its good for old people only.
Stayed 4 nights in Aug 2024

8/10 Good

Lori Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was out 2nd stay and it didn’t disaapoint!
Stayed 4 nights in Jul 2024