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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
Land view from property
Boating
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Hot tub
  • All-inclusive
  • Room service

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Isla Mujeres Cemetery
    ‪2 min walk‬
  • Cocal Beach
    ‪2 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪3 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with manicures and pedicures, deep-tissue massages or facials at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 spa tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 733 out of 1122 reviews
Rating 8 - Good. 239 out of 1122 reviews
Rating 6 - Okay. 85 out of 1122 reviews
Rating 4 - Poor. 33 out of 1122 reviews
Rating 2 - Terrible. 32 out of 1122 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food servers, restaurant and pool staff are amazing! Oscar, Samuel, Ricardo, Misael and Dani to name a few. They were wonderful and so nice! The beach is beautiful with crystal clear water and the beach huts and cabanas are great. The pools and pool area was also gorgeous and everything was very clean. The rooms were spacious and the cleaning service was as fast and also very nice and professional. The food was ok, I wish it was more authentic Mexican food. We left one night to get authentic Mexican food nearby. There was some noise during the night from construction and a sewer smell most days due to the rain. Definitely go during the non rainy season. The front desk staff was a bit rude and difficult to work with. But the higher level management at the front desk was a lot more accommodating and nice. This was our second time at this hotel and I will be going back because of the great service by all the waiters and service of the restaurant and pool staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice! The great staff made the experience!
Stayed 4 nights in Nov 2024

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the room. Located by loading dock. Beep beep beep in the morning with trucks backing up. Offered to move us but since this was our twelfth year at this resort they should of gave us a better room to start with. Refrigerator was not cold. Ask for towels 2 days in a row and never got any. Will not be going back.
Stayed 9 nights in Nov 2024

10/10 Excellent

Holly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach! I enjoyed walking around Isla in the morning. Great place to stay on the island!
Stayed 4 nights in Nov 2024

2/10 Terrible

Priscilla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Terrible sewage smell in the rooms and hallway
Stayed 5 nights in Nov 2024

8/10 Good

Keith

Stayed 3 nights in Oct 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Samuel, Alex, and Ricardo come to mind from the bar service area as extremely great ambassadors for the property.
Stayed 6 nights in Nov 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The restaurants are good especially for an all inclusive. The only complaint I would have would be the water in the shower didn't get very warm. Other than that, I would stay here again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark, Grove City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is awesome. Music at the beach needs some help
Stayed 7 nights in Nov 2024

10/10 Excellent

Lucie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was optional all inclusive
Stayed 3 nights in Nov 2024

6/10 Okay

Amanda, Covington

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Nacogdoches

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love this place. We won’t stay anywhere else.
Stayed 4 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our waiters Ricardo & Wendy & Santiago were amazing!
Stayed 7 nights in Nov 2024

6/10 Okay

Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
Check in process took longer than usual cause room was not clean when it was time to check in. After they gave us the room jacuzzi was dirty, we told the bell boy but he said we can call front desk but he is not responsible for that. That night we couldn't sleep cause it was so noisy room provided ear plugs and hotel staff said it was normal because of "Dia de los muertos". Next day without too much sleeping we went to the beach were the hotel serves the guests picked an empty spot and asked for a drink to which they responded "service starts at 10am (it was 9am). I went to the hotel bar and brought drinks but at 10am no one started to offer the service in the beach, we started to see someone almost at 11am when they said we have to move cause we didn't reserved that bed. I asked what was the process of doing so and the guy from the hotel made me look and said, this is for the guests, and lift my arm to show him the all inclusive band in my hand and he said you still can't use that bed cause you didn't reserved it. I told him that i was not aware of the process to reserve it. He said you can ask in the front desk but for now you need to leave this bed. I told him he was discriminating cause i was speaking spanish and he never made an effort to help me to reserve that bed even when it was vacant when I found it so I figure it was just a matter to pay for it but no one allowed me to do so. Transportation services weren't convenient either, i recommend not to use the ones offere
Stayed 2 nights in Nov 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor. Stay here.
Another amazing stay here. Zero complaints.
Stayed 7 nights in Oct 2024

8/10 Good

Brian

Stayed 7 nights in Oct 2024

10/10 Excellent

seth

Stayed 7 nights in Oct 2024

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Hospitable. Great experience!
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Stayed 3 nights in Oct 2024

10/10 Excellent

Colter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley E

Stayed 6 nights in Oct 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort great location
Stayed 1 night in Oct 2024