Suites Cancun Center Cancun

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Cancun Center Cancun

Outdoor pool
Front of property
Lobby
Lobby sitting area
Standard Triple Room, Multiple Beds | In-room safe, individually decorated, individually furnished, desk

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Alcatraces 32 S M 22 Mza 10, Cancun, QROO, 77500
  • Las Palapas Park
    1 min walk
  • Benito Juarez Municipal Building
    7 min walk
  • Mercado 23
    11 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    24 min drive

Room options

Standard Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Triple Room Standard

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

About this property

Suites Cancun Center Cancun

Colonial Cancun hotel in Downtown Cancun with free parking
Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front desk safe.
Suites Cancun Center Cancun offers 62 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Suites Cancun Center Cancun, you're just a quick walk from Las Palapas Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and TV in a common area
  • On-site recreation includes a golf driving range
  • 12 minutes by foot from Plaza 28 and a 3-minute drive from Plaza Las Americas
As a guest of Suites Cancun Center Cancun, you'll find an outdoor pool, a garden, and a front desk safe. Public spaces have free WiFi. Self parking is free.

This Colonial Cancun hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking options include a carport

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 2000
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Suites Cancun Center Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Cancun Center
Suites Hotel Cancun Center
Suites Cancun Center Hotel
Suites Cancun Center
Suites Cancun Center Cancun Hotel
Suites Cancun Center Cancun Cancun
Suites Cancun Center Cancun Hotel Cancun

Suites Cancun Center Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 164 reviews" "
Rating 8 - Good. 51 out of 164 reviews" "
Rating 6 - Okay. 38 out of 164 reviews" "
Rating 4 - Poor. 18 out of 164 reviews" "
Rating 2 - Terrible. 20 out of 164 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place, never again
Muy mala experiencia nada que ver con las fotografías que muestran algunas cosas que aparecen allí no están, por las noches hay demasiado ruido, se siente mucha inseguridad, nunca volvería, no hay microondas, cafetera, plancha, etc. Si tu plan es pasar unas bellas vacaciones y quieres tomar algún cóctel o servecita este no es lugar, si metes alcohol te cobrarán unas multa sin previo aviso, never again. Sin mensionar que las puertas están muy inseguras y viejas.. Terrible, the are not microwave, coffeemaker, refrigerator etc, the service is really bad , smells really bad, noisy all night, also if you planning to have fun and relax drink alcohol in your room after a long day this is not the place the will ask you for to pay a penalty with out previos notice,
Stayed 6 nights in Aug 2024

2/10 Terrible

Hilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place to stay no lock on the door and room smelled horrible mold on pillows . Do not stay here especially if you are a female
Stayed 3 nights in Jul 2024

4/10 Poor

Anju Kumari

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk were knowledgeable and friendly. Guests were noisy and did not consider that other guests were there too. From outside building looked good but inside, room was not greatest. Sink taps were old and leaking, no sprinkle system, Air conditioner was old and noisy,, did not feel safe to be there. We were there for 3 nights, saw police two times. It does not look like, building meets standard code for housing..
Stayed 3 nights in Jun 2024

4/10 Poor

NATSUMI

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is really great!!! That’s all what we like. No body soup, no shampoo and conditioner, no hair dryer. Broken tap and shower head. Very noisy music singing laughing talking in night time until 2am with other guests from India. If you don’t mind these things and your priorities are only location and price, we recommend this hotel.
Stayed 2 nights in Apr 2024

6/10 Okay

Patrick

Liked: Staff & service, amenities
Strange visitor policy for visitors as I had a 2 double bed room with just me there.
Stayed 7 nights in Apr 2024

8/10 Good

Loksayath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Elisabeth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a serious upgrade of the facilities. In addition, some of the rooms are exposed to very loud music. I had to pay extra to change my room to avoid the music. The staff, however, were friendly and efficient.
Stayed 1 night in Feb 2024

8/10 Good

Abdiel, Cancún 58

Liked: Cleanliness, staff & service
The rooms didn't quite match the glamour of the online photos, they looked simple with no charm. The room was lacking a ceiling fan and missing toiletries for the 1st night. The cleanliness of the room was consistent, with daily housekeeping ensuring fresh linens and a tidy space. Plus, the reliable availability of warm water in the shower was a comforting touch.
Stayed 3 nights in Feb 2024

2/10 Terrible

ABDELHAFID

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad Not recommend
Stayed 1 night in Feb 2024

6/10 Okay

Teresa

Pray for this hotel
Um. It’s not a good look. It looks as though there is a massive group of families 10-15 -living there with young children. Why do I assume that? Only at him would I put my naked foot on a coffee table in the lobby. Actually I wouldn’t even do that because I have too much respect for my home. Would I stay there again? Only if I was on a super budget. Why? -Lobby and hotel filled with residents (loud) -Bed mattress non existent because you could feel the board slats. -Kavia amenities? -Had to leave a $10 US OR ID for remote control and key -It was SUPER CLEAN. Kudos to the housekeeping who work super hard. How they keep them working there with all those families to clean up after - I dunno. - The tv had streaming - internet during the day was unpredictable
Stayed 2 nights in Nov 2023

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2023

8/10 Good

Eduardo

Business traveller
Liked: Staff & service
Centrally located. Building is tired, needs thorough cleaning and paint.
Stayed 1 night in Jul 2023

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
I traveled alone for my birthday and I wanted something affordable and close to Parque de Las Palapas. My room was comfortable and the a/c was cold. The ladies at the front desk were really sweet. I only know basic Spanish and I was able to communicate pretty well. The only bad thing that I can say is that there's no fridge in the room, but there's an Oxxo, food stalls, bars, and restaurants right outside and around the corner as well.
Stayed 3 nights in May 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here no even for 1 day
Stayed 1 night in Mar 2023

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe area, convenient to restaurants and bars
Stayed 1 night in Jan 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the pool room did not have any security lock on door or a safe in the room
Stayed 1 night in Jun 2022

8/10 Good

William

Stayed 1 night in Feb 2022

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good for the price
Perfectly good choice, low cost, clean, right in downtown area and location pretty near market 28.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Good location, but noise and no safe.
Good points are it's good value, clean and in a good location. Bad points are: there is no room safe, even though the listing says there is; it was noisy at night. There's a kitchenette counter in the room and, whilst sitting by it, i cut my knee on the underside edge of the counter. This edge is rather sharp so be careful.
Stayed 1 night in Jan 2022

4/10 Poor

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cheap but not very cheerful
Rather old and run down. Feels like a dingy motel overall. Old, rusting snack vending machine and … Beds so soft and old as to give me a bad back! 1.Hot water failed (was fixed). 2. Wifi weak in room (was attended to). 3. Room Electronic key card kept failing (was attended to several times) 4. Super old super noisy AC units are like jet planes taking off and can’t be turned down only off or on! 5. Taps and toilet seats bolts literally have rust on them. 6 Very noisy at night next to ‘party hostel’ next door; was woken up on 3 consecutive nights. 7. Old wooden pool lounger literally snapped in half - staff didn’t notice ? The price is cheap but see above. And the pool in central courtyard is pleasant.
Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Oscar

Stayed 1 night in Jan 2022

2/10 Terrible

Joe

Travelled with family
Liked: Cleanliness
There was no parking available even though parking is listed in the amenities so we ended up having to park far away. The hotel blamed Expedia for listing the wrong information… The beds were extremely hard and uncomfortable preventing us from getting any rest. We checked out after 1 night because our stay was horrible. Prior to checking out 2 day early, we contacted Expedia letting them know the circumstances and they told us they’d contact the hotel to see if we could get refunded for the second night but then they said that since no one at the front desk spoke English that a Spanish speaking rep would be contacting the hotel. Upon checking out, we told the person at the front desk about our bad experience and that Expedia would be contacting them to enquire about a refund and she told us that it would not be a problem. A few days later, Expedia emails me to say the hotel refuses to refund… Do not stay at this hotel if you have a rental car and if you’re in need of a comfortable bed.
Stayed 2 nights in Dec 2021

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and easy access to many areas down town
Stayed 4 nights in Dec 2021