Giannoulis Santa Marina Plaza - Adults Only - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Outdoor pool, pool umbrellas, pool loungers

Double Room, Beachfront | View from room

Junior Suite, Beachfront | Premium bedding, down duvets, pillow-top beds, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

24/7 front desk

Room service

Gym

Breakfast included

Laundry

Explore the area

Agia Marina, Chania, Crete, 73014

Stalos Beach
2 min walk
Agia Marina Beach
9 min walk
Platanias Square
2 min drive
Chania (CHQ-Ioannis Daskalogiannis)
33 min drive

Room options

Double Room, Sea View

22 sq m
Sea view
Sleeps 3
1 Double Bed OR 2 Single Beds

Junior Suite, Beachfront

40 sq m
Sea view
Sleeps 3
2 Single Beds and 1 Large Single Sofa Bed

Double Room, Beachfront

22 sq m
Sea view
Sleeps 3
1 Double Bed and 2 Single Beds

Double or Twin Room, Pool View

22 sq m
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Economy Room (Basement)

22 sq m
Sleeps 3
2 Single Beds and 1 Double Sofa Bed

Similar properties

Pool

Free WiFi

Air conditioning

Gym

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Giannoulis Santa Marina Plaza - Adults Only

Adults-only beachfront hotel

At Giannoulis Santa Marina Plaza - Adults Only, hit the private white sand beach, dine on-site at Main Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.

Giannoulis Santa Marina Plaza - Adults Only offers 51 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 21-inch plasma televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and complimentary toiletries. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Giannoulis Santa Marina Plaza - Adults Only. During your stay, you'll be connected to a shopping centre and just a quick walk from Agia Marina Beach. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Enjoy Mediterranean cuisine with ocean views at Main Restaurant, one of the property's 3 restaurants and 2 bars/lounges
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance and wedding services
On-site recreation includes a gym and bicycles to rent
Just a 1-minute drive from Agia Marina Beach and 11 minutes from Old Venetian Harbor

Feel the sun on your face and the sand in your toes on the private white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Giannoulis Santa Marina Plaza - Adults Only such as an outdoor pool and a fitness centre.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a garden and a terrace. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Chania hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.

Main Restaurant – This poolside buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

A La Carte restaurant – This beachfront restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Happy hour is offered.

Beach A La Carte – This beach diner specialises in Italian cuisine and only serves dinner. Reservations are required.

Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site parking

Food and drink

Free buffet breakfast available daily 7:30 AM to 10 AM
2 bars/lounges
3 restaurants
A beach bar
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

A La Carte restaurant
Beach A La Carte
Main Restaurant

Conveniences

24-hour front desk
Laundry facilities

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Computer station
Conference centre (1,615 square foot of space)
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace

Spa

Facials
In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Well-lit path to entrance

1 building
3 floors
Built in 2004
Reception hall
Smoke-free property

Room amenities

Bedroom

Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

21-inch plasma TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, November, December and March.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Front desk staff will greet guests on arrival.

Property Registration Number 1042Κ014A0006601

We should mention

On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and children 16 years old and younger aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Hotel Marina Plaza

Giannoulis Santa Marina Plaza-Adults Hotel Chania

Santa Marina Plaza Hotel

Giannoulis Santa Marina Plaza-Adults Hotel

Giannoulis Santa Marina Plaza-Adults Chania

Giannoulis Santa Marina Plaza-Adults

Giannoulis ta ina PlazaAdults

Giannoulis Santa Marina Plaza - Adults Only Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

PANAYIOTA

Travelled with partner

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very conveniently placed right by the sandy beach. The room was very clean and generally the hotel areas are clean. The staff are very friendly and service was excellent. Could do with outside toilets and changing rooms, so guests wouldn't have to go back to their room after a swim.

Stayed 7 nights in Jul 2024

10/10 Excellent

elizabeth, Park City

Travelled with partner

23 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was so helpful and friendly! We enjoyed our stay very much. They assisted with every aspect of our stay.

Stayed 3 nights in Apr 2023

8/10 Good

Anshuman

Travelled with group

21 Sept 2022

Liked: Cleanliness, staff & service, room comfort

Old style hotel, great staff and location

Property is a bit old style. Very friendly and helpful staff. Very good breakfast and in general, food is good Location and s good and got its private beach and sunbeds etc. But its mainly for certain age group, mostly above 60 or so. Location is a good to go to Platanias as well as Chania, short cab or bus drive to both those places for bars, restaurants and night life.

Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner

14 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I chanced upon this property as we looked for a beach hotel. Our first impression was met with a very warm welcome. During our stay we were so impressed we requested to extend our stay. Katerina was a wonderful host and this request was painless. Nothing is too much for her to make sure you are happy and comfortable and walks in and out of reception to the pool checking her guests needs are met. Excellent customer Service. The pool is clean and sparkling. Breakfast service impeccable. We are so impressed with this small private but comfortable hotel. Gold stars!

Stayed 2 nights in Sep 2022

10/10 Excellent

Nicholas

18 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome smaller hotel with fun staff!

Amazing hotel with great ocean views and awesome food! They change up the breakfast and dinner every day so you never get bored of the same food! The staff is also very friendly and nice.

Stayed 3 nights in Sep 2021

10/10 Excellent

gregori

22 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great week

Amazing hotel Great food for lunch Less for breakfast though

Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner

18 Aug 2021

Liked: Staff & service, amenities

We stayed in the hotel for 2 nights and it was a last minute decision to book there. The position of the hotel is excellent - straight on the beach, with private beach of the hotel, and that’s exactly what we’ve booked this hotel for, together with the wish of having some fresh breeze and sound of the waves entering our room. For this we’ve originally booked a beachfront double, but managed to change for a suite, which had a large terrace overlooking the sea and the beach. As fantastic as it sounded, we could hardly keep the door to our terrace open, as our suite turned out to be just above/next to a kitchen, so instead of fresh air we’ve had smell of kitchen and some grill all the time. The hotel overall seemed to be something of an assembly line, in which there were so many guests, that, either because were not enough hands or time to clean the rooms thoroughly, the room didn’t give us an idea of freshness. The breakfast in the hotel is probably ticking all the boxes in terms of items to choose from in the breakfast buffet, but was very basic and didn’t impress us with the great quality. Then there was some language barrier, too, as a chef at the egg station didn’t manage to understand what “fried eggs” was. That said, the reception staff was friendly and the beach bar was fairly good. To sum up, great location, but only OK hotel.

Stayed 2 nights in Aug 2021

10/10 Excellent

Terence

Travelled with group

16 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Loved my stay! The staff was super friendly and incredibly helpful. The bed was very comfortable and a good variety of breakfast

Stayed 2 nights in Aug 2021

8/10 Good

Giovana

14 Aug 2021

Liked: Staff & service, room comfort

Great just for the location and friendly staff

Great location and amazing private beach. Hotel staff is extremely helpful and friendly. The hotel per se however is outdated. The pool area is not appealing and breakfast could have been better. The bedroom was old, but decent size. Balcony of our room was dirty and with a broken chair, and the bathroom was a little dirty.

Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner

14 Aug 2021

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

The hotel is nice and staff very careful. Unfortunately the first room we had was directly on the very noisy street in front of the hotel and we couldn't sleep at all because of the noise. We asked if we could have an other room and the one we were given had its air conditionning broken...and it was 40 degrees outside. The room didn t get cooler then 30... when we informed the reception they said the technician came and said the air conditionning was working properly and the room was cool but not at all. So at the end, we didn t sleep for 3 days and all we got was a fan! I was so disapointed and it occulted all the friendly staff's effort to make our stay enjoyable.

Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

14 Sept 2020

Disliked: Staff & service

The hotel was closed, but they didn't inform us

We made a reservation and received a confirmation from Hotels.com few weeks in advance, and our credit card was charged. Called the hotel the day before arrival just to ask a few informative questions. Someone answered the phone and told me that the hotel is closed for the season. Few hours after that, I received an email from the hotel that they are indeed closed and proposed to move me to an affiliated hotel (which did not meet our needs). So few hours before the flight, we had to find another place to stay and change our trip plans and itinerary. COULDN'T YOU TELL US THAT WHEN YOU RECEIVED THE RESERVATION? Called Hotels.com - they were not aware of the fact that the hotel is closed - in their view we had to pay the entire amount because they thought we checked in. Eventually, this was resolved, but that's certainly not the type of service you would expect

Stayed 5 nights in Sep 2020

10/10 Excellent

Grigory

Travelled with group

21 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Very nice hotel. Make sure to make reservation on second floor sea view.

Stayed 4 nights in Oct 2019

10/10 Excellent

Maxine

14 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Lovely hotel, beautiful comfortable rooms, excellent service. Local area very touristy.

Stayed 1 night in Oct 2019

10/10 Excellent

Haley, Fruita, Colorado

Travelled with partner, Travelled with group

29 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Very beautiful nice beach zen atmosphere very relaxing. Great location easy to get around with excellent restaurants and shopping all around

Stayed 9 nights in Sep 2019

8/10 Good

PKS, London

Travelled with partner

29 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only drawback of this hotel was that during breakfast and dinner, there was very limited selection of vegetarian food.

Stayed 6 nights in Apr 2019

10/10 Excellent

RitaMoore, Middlesex

11 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and level of cleanliness plus location to beach

Stayed 8 nights in Sep 2018

10/10 Excellent

Autumn, Medford, OR

1 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We truly enjoyed our 5 night stay here. The hotel staff went above and beyond to make sure our stay exceeded our expectations. The breakfast buffet was the best we've ever had with ample choices and variety. The grounds were beautiful and the views breathtaking. Literally steps from a beautiful, private beach. The rooms were cozy - we stayed in room 115 which is basement level. We were pleasantly surprised that even the basement rooms have a private terrace. The beds were very firm, but overall comfortable room. If you're looking for a quiet place to relax, this is the place. Very pleased with our stay. Thank you!!!

Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

3 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location, friendly people , breakfast very good

Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

1 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

We stayed for our honeymoon, and loved it! Nice hotel, wonderful staff, good food, and beachfront location.

Stayed 12 nights in Sep 2017

6/10 Okay

Verified traveller

24 Sept 2017

Disliked: Room comfort

Not overally impressed

Based off the rating and name I thought it would be a much nicer hotel than what it was.

Stayed 4 nights in Sep 2017

2/10 Terrible

Christiana

18 Jul 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN IN THIS HOTEL

We booked the room and didn't notice that in the paragraph it said basement. Nowhere else was written this. The day we were flying there we noticed that it said basement and contacted the hotel for an upgrade and to pay the difference. The hotel said that they were fully booked and all the other hotels in the group had no available room. They refused to refund us and we checked in the UNDERGROUND room. It was like being in a HOLE, you COULD'NT RELAX OR SLEEP because all the hotel's engines and fans were at the room next to us. One day we informed the hotel that if they do not change us room or refund us we would call the police due to the TERRIBLE NOISE next to our room. Magically a room was available at another group hotel and we moved there. Very unfriendly staff, terrible staying. Only one man at the reception was very friendly. NEVER AGAIN IN THIS HOTEL. STAY AWAY.

Stayed 6 nights in Jul 2017

10/10 Excellent

Ryan

14 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2017

10/10 Excellent

Blue Eyes, London

8 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel made by friendliest staff ever

Great location as a base for the whole area and really nice hotel with staff who couldn't be more friendly or helpful especislly the reception and breakfast crew. Hotel almost had a boutique feel about it as it felt that personal. Great restaurants nearby the staff recommended and would definitely go there again. Only minor things I would improve would be more fresh fruit at breakfast but that may be a Greek thing and a bed that could handle a passionate night! We both loved it

Stayed 7 nights in Jun 2017