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Charleston Marriott Town Center

3.5 star property

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February 2025
March 2025

Photo gallery for Charleston Marriott Town Center

Bar (on property)
Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym

Explore the area

Map
200 Lee St E, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪1 min walk‬
  • Charleston Town Center
    ‪6 min walk‬
  • Haddad Riverfront Park
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 24.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 24.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Hearing Accessible)

  • 24.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 24.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Concierge Room, Room, 1 King Bed

Concierge Room, Room, 1 King Bed | Premium bedding, desk, iron/ironing board, free cots/infant beds

Concierge Room, Room, 1 King Bed

  • 24.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Embassy Suites Charleston

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1074)
The price is €152
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Embassy Suites Charleston

About this property

Charleston Marriott Town Center

Hotel with free airport shuttle, steps from Charleston Coliseum & Convention Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. An airport shuttle is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
Charleston Marriott Town Center offers 352 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

This Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charleston Marriott Town Center. During your stay, you're just a quick walk from Charleston Coliseum & Convention Center. You'll find features such as a free round-trip airport shuttle, plus a restaurant and a 24-hour gym.
  • Enjoy American cuisine while dining at Brick Salt Bar+Kitchen
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a 24-hour business centre, 16 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Steps from Charleston Coliseum & Convention Center and 6 minutes on foot from Charleston Town Center
  • Free airport shuttle service
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 16 meeting rooms.

Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Charleston Marriott Town Center. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Charleston hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
Brick Salt Bar+Kitchen – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11:00 PM on request
  • Parking on site (USD 15 per day)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 16 to 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brick Salt Bar+Kitchen

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • 700 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service from 6 AM-11 PM.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 to 18.95 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self-parking fee: USD 15.00 per day
  • Extended parking fee: USD 15.00 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Town Center Marriott
Marriott Charleston Town Center
Marriott Hotel Charleston Town Center
Charleston Marriott Town Center Hotel
Marriott Charleston Town Hotel Charleston
Charleston Marriott Town Center Hotel
Marriott Town Center Hotel
Charleston Marriott Town Center
Marriott Town Center
Charleston Marriott Town Center Charleston
Charleston Marriott Town Center Hotel Charleston

Charleston Marriott Town Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 136 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 49 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Travelled with family
Disliked: Staff & service, property conditions & facilities
It’s not the Marriott of old.
Stayed 1 night in Oct 2024

4/10 Poor

Jeffry

Disliked: Property conditions & facilities
No one offered to take luggage to room. Staff gave conflicting information about room service. Tv had huge discoloration where someone grabbed the screen previously. Remote confusing and no instructions on use. Channel guide out of date. No menu in room. No minibar. No advance movies. Shuttle drivers Wes and Pascal were outstanding.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough, on the old side, air vent in room was noisy and could have been cleaner
Stayed 1 night in Oct 2024

10/10 Excellent

Marylou, Centerville

Stayed 1 night in Jul 2024

6/10 Okay

Tyler

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

YONG

Stayed 2 nights in Sep 2024

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
The linens were not properly cleaned and smelled of mildew. There was no fridge nor microwave in the room as would have been expected at this price and type of hotel. But the staff were friendly!
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overnight stay: Room clean and comfortable. Convenient location!
Stayed 1 night in Aug 2024

6/10 Okay

JIM

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Lydia

Travelled with family
Liked: Staff & service
The staff was the best part of this hotel - everyone was super friendly! The hotel isn’t terrible, but it’s pretty old, the furniture, decor, etc is very dated it’s in an area I wouldn’t walk around in town.
Stayed 1 night in Aug 2024

6/10 Okay

Julie, Indian Land

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms are in need of renovations. I did not find my room to be exceptionally clean. We did enjoy dinner at the restaurant/bar in the lobby. The food was good and service was amazing.
Stayed 1 night in Aug 2024

2/10 Terrible

Sharman

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and had a nice one night stay passing through the area. Only issue was slightly underpowered HVAC.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. We were passing through the area on a driving trip. The staff were great! Only issue was the HVAC was a little underpowered. Otherwise, great stay!
Stayed 1 night in Aug 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Its 2024, why do they have tvs from 2002 in the rooms. Need a massive upgr
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable stay, comfortable bed, convenient spot
Overall, our stay at the Charleston Marriott Town Center was all right. We got in late, and left early, so we didn't have much time to form a really strong opinion. On the positive side, they were able to switch us to a room more accommodating to the number of people in our party, which was nice. On the less positive side, a sign in the elevator indicated that food from the kitchen/restaurant was available until 11 p.m., but the front desk informed me that they actually stopped serving food at 10 p.m., which meant we had to order delivery from one of the few places still open in the area. We ended up getting food, but it would certainly have been more convenient if the sign in the elevator had been accurate. Marriotts are generally decent stays, and there is no reason I wouldn't stay here again. (I'd just try to check in a little earlier!)
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Scottie

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is dated and rundown. Several advertised amenities were closed - Pavilion, Pool. Clear the staff does not care about service.
Stayed 1 night in Jul 2024

2/10 Terrible

Dr. Abhina

Stayed 1 night in May 2024

10/10 Excellent

Rosa, Portsmouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a concert, hotel was right by venue.
Stayed 1 night in Jun 2024

6/10 Okay

Scott

Stayed 1 night in Jun 2024

6/10 Okay

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The sales Director would not allow me to rent the small conference room. It was absolutely outrageous. All we needed to do was sit in there for an hour and watch some video. I would never been treated so poorly by staff before. All the general staff at the desk in the hotel were fantastic. One person ruined our experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Liked: Staff & service, property conditions & facilities
Close to the mall
Stayed 1 night in Jun 2024