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Embassy Suites Charleston

3.5 star property

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Lobby
Meeting facility
Exterior
Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video game console

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪2 min walk‬
  • Charleston Coliseum & Convention Center
    ‪7 min walk‬
  • Clay Center for the Arts and Sciences
    ‪10 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪12 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

  • City view
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

32-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking, Corner

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video game console

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Accessible, Bathtub

  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Suite, 2 Double Beds, Accessible, Bathtub | Minibar

Suite, 2 Double Beds, Accessible, Bathtub

  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Accessible, Bathtub

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1005)
The price is €109
for 1 room
includes taxes & fees
11 May - 12 May
Charleston Marriott Town Center

About this property

Embassy Suites Charleston

Hotel in Charleston with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, self parking and a business centre are on-site.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites Charleston gets high marks from our customers. During your stay, you're just a quick walk from Charleston Town Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Charleston Town Center and 7 minutes on foot from Charleston Coliseum & Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Guests are served a free continental breakfast. The hotel hosts a free manager's reception daily.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self-parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 633 out of 1117 reviews
Rating 8 - Good. 237 out of 1117 reviews
Rating 6 - Okay. 109 out of 1117 reviews
Rating 4 - Poor. 63 out of 1117 reviews
Rating 2 - Terrible. 75 out of 1117 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allena

Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kaitlynn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities

Pretty Dirty and Reservations Mean Nothing

I reserved a room with a king bed, when I got there they gave me a 2 queen bed room, when I asked for a king room they said none were available. The room had lots of stains on carpet, furniture and bedding. The coffee maker was full of dust and a dead bug. Overall it was pretty disappointing and I would not stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic breakfast

Great location, comfortable bed, fantastic breakfast! The only thing we didnt like about our stay was the $15 a night parking fee! 😒
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Overall it was a nice stay. The cleaninless wasn’t up to par. We had to ask for the WiFi 3 different times and were given 3 different answers, which none worked. The front staff didn’t make eye contact, smile or even remotely say hi. They were there for a transaction and that’s exactly what it felt like. The pool was yellow and cloudy. Disappointed by the experience but we did enjoy the 2 complimentary drinks.
Stayed 1 night in Jan 2025

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no soap in our room, and no shampoo or conditioner. When I asked at the desk, they said soap was on back order and provided one bar. They said they would bring up shamboo and conditioner, but after a full 24 hours we still had none. It snowed and the drive, walks, and garage walkway to the building became dangerously slippy. But they made no effort to remove the snow & ice or to salt. All the walks across the street were well maintained, but not those around the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Natalie, Timberlake

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were all very pleasant and breakfast was excellent. Biggest drawback is the parking lot was covered with ice.
Stayed 1 night in Jan 2025

8/10 Good

Timothy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Every was nice, the breakfast was very good with omelets made to order. The only issue was so much snow in the parking lot made it difficult to walk. Other businesses in thr area were Balt to shovel and plow.
Stayed 1 night in Jan 2025

10/10 Excellent

Leonard

Stayed 1 night in Dec 2024

10/10 Excellent

carol

Travelled with family, Business traveller
This place is beautiful. Check in was easy and front desk was so nice. I would definitely recommend this to everyone who is in the Charleston WV area. I will stay here again.
Stayed 1 night in Jan 2025

2/10 Terrible

Rahab

Disliked: Cleanliness, staff & service, property conditions & facilities
The seats in the room were all stained ,the bathroom smelled dirty the bedding’s were stained too . sink was blocked.At 11pm maintenance nocked on the door like police asking if we had called which we had not. Receptionist casually enjoying a lollipops as he checked us in he could not even clearly explain where the parking was which is around the backside of the hotel .overall a bad experience despite being an embassy suits it’s a shame.
Stayed 1 night in Jan 2025

10/10 Excellent

MYEONGJIN

Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was exceptional!
Stayed 2 nights in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a very pleasant stay, Staff was very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

DUSTI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael, raleigh

Liked: Staff & service, amenities
All employees were nice, several went out of their way to help me grab a breakfast when I came down at 9:10 (ends 9:00). The main lobby, though, was freezing - imo it was unacceptably cold. It was unpleasant to hang out for drinks/food in the bar/restaurant. Everyone (guests/staff) had to bundle up. Parking for an urban area was not unusual, ignore some complaints, it was just a block away, but you pay $15 and no direct hotel access, so it wasn't ideal with packed snow on the ground. If you're older, have young kids, physical limitations, and/or a lot of luggage, etc., drop off as much as possible at the lobby before going to park.
Stayed 1 night in Jan 2025

2/10 Terrible

Brian

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Never ever book from this place it was horrible experience
Stayed 3 nights in Jan 2025

2/10 Terrible

Willie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not up to par
Stayed 2 nights in Jan 2025

8/10 Good

stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle was a great option to use. He dropped us off and picked us up right at the door to the venue of the concert. No sitting in traffic, trying to get a parking spot or walking in the cold
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Stayed 1 night in Dec 2024