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Embassy Suites Charleston

3.5 star property

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Photo gallery for Embassy Suites Charleston

Bar (on property)
Lobby
Lobby
Lobby
Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪2 min walk‬
  • Charleston Coliseum & Convention Center
    ‪7 min walk‬
  • Clay Center for the Arts and Sciences
    ‪10 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪12 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

  • City view
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed (Wellness)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

32-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking, Corner

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video game console

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Accessible, Bathtub

  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Accessible, Bathtub

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1003)
The price is €113
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Charleston Marriott Town Center

About this property

Embassy Suites Charleston

Hotel in Charleston with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, self parking and a business centre are on-site.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites Charleston gets high marks from our customers. During your stay, you're just a quick walk from Charleston Town Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Charleston Town Center and 7 minutes on foot from Charleston Coliseum & Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Guests are served a free continental breakfast. The hotel hosts a free manager's reception daily.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self-parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 640 out of 1119 reviews
Rating 8 - Good. 234 out of 1119 reviews
Rating 6 - Okay. 108 out of 1119 reviews
Rating 4 - Poor. 63 out of 1119 reviews
Rating 2 - Terrible. 74 out of 1119 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jonell

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel and was extremely disappointed with the service. The staff were unhelpful and seemed uninterested in providing any assistance during my stay. To make matters worse, there was no bath soap provided in the room—something so basic that every hotel should have ready for its guests. Overall, it felt like the hotel didn’t care about offering even the minimum level of hospitality. I won’t be returning and wouldn’t recommend this place to others! **Update** No one brought us body soap that morning nor called to see if we still need some. Also, the breakfast was horrible. Pork was the only meat to choose from, no syrup available for pancakes and they had one person on the omelette station (with a line out the door). Location is the only reason the Embassy deserves 2 stars!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Majid, Tampa

Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Dec 2024

2/10 Terrible

Daryl

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Would not stay here again
We were greeted with unexpected fees and charges. We had to pay $15 for parking even though parking was included in the hotels.com room listing. We were charged over $45 more than we were told at booking with fees. We arrived after dark & had to park in a parking ramp behind the hotel. It is not well lit & there is a dark alley between the ramp and the hotel. Everything is roped off with caution tape & it felt very unsafe with small children. Our window was easy to open and had no screen - also extremely unsafe. Breakfast was decent. There was no way to use the carts to carry luggage because of the parking situation. Pool area was dirty. Would not stay here again & will no longer be using hotels.com after this vacation.
Stayed 1 night in Dec 2024

8/10 Good

Aned

Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was around 80-85°F and no climate control. Very uncomfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Darian

Stayed 1 night in Dec 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sarah, Wilmington

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One out of three elevators were broke and you can only go to upper floors in elevator. Stairs stop at floor 2. The open interior means the noise level reaches your room door so those that slept on the pullout couch were kept up by the loud music in lobby and/or meeting rooms. Desk staff were not very friendly; some staff at bar and breakfast acted annoyed. Location is frustrating surrounded by one way streets and long city blocks--but that's a planning problem. Parking is paid and uncovered, requiring a walk around the block. Not ideal to stay during winter.
Stayed 1 night in Dec 2024

2/10 Terrible

Joe

Horrible
I'm sorry to tell you, that this is the worst hotel stay we have had in a long time... especially for over $200. Our non-smoking room smelled like smoke and, worse, mold. The bathroom was moldy and horrendous. The bathroom faucets are loose and ready to fall off. The only good thing I can think of to say is the sheets and towels did appear clean. However, the bedroom lights flickered so we could not turn them all on. The elevator situation, not working when we arrived, should have been a clue. And, the ice machine on our floor did not work. Overall I expected much more from a Hilton property. We are extremely disappointed.
Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog food all over floor in my room. Large dogs barking and growling and lunging at other guests. Hotel mgmt says “Nothing we can do” Hotel should block off rooms where pets are allowed, but they don't try to manage it at all.
Stayed 1 night in Dec 2024

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful very impressive wonderful breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Stayed 1 night in Dec 2024

10/10 Excellent

Agustina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are big, comfortable and very clean. The staff was helpful and friendly. We also used the hotel shuttle to go see the Christmas lights at the ball park, the driver was extremely kind and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Elana

Stayed 1 night in Dec 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities
Great property centrally located in Charleston and near the airport. Parking is available but the walk to the parking lot is inconvenient in the winter cold. Rooms could use light paint touch ups
Stayed 4 nights in Dec 2024

10/10 Excellent

Eugene

Liked: Cleanliness
Nice stay
Stayed 1 night in Dec 2024

8/10 Good

Myra

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Dec 2024