Embassy Suites Charleston

3.5 star property

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Photo gallery for Embassy Suites Charleston

Bar (on property)
Lobby
Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Parking available
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪2 min walk‬
  • Charleston Coliseum & Convention Center
    ‪7 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪12 min drive‬

Room options

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

  • 47 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed (Wellness)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner

  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Accessible, Bathtub

  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub

  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Basic Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Embassy Suites Charleston

Hotel in Charleston with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, self parking and a business centre are on-site.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites Charleston gets high marks from our customers. During your stay, you're just a quick walk from Charleston Town Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Charleston Town Center and 7 minutes on foot from Charleston Coliseum & Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Guests are served a free continental breakfast. The hotel hosts a free manager's reception daily.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self-parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 631 out of 1090 reviews
Rating 8 - Good. 228 out of 1090 reviews
Rating 6 - Okay. 103 out of 1090 reviews
Rating 4 - Poor. 62 out of 1090 reviews
Rating 2 - Terrible. 66 out of 1090 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, close to the venue and the breakfast was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kaileigh, Mishawaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Frustrated because when we checked in they tried to have us switch to a different room than what I booked - was able to keep the same number of beds but still didn’t get the type of room I reserved Hotel was way oversold and everything was too busy to use any amenities or even have a drink at managers reception Staff at breakfast was lovely
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deliah, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristie

Stayed 1 night in Nov 2024

10/10 Excellent

Juls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 1 night in Nov 2024

10/10 Excellent

James, Avon

Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick night stay for board exam. It was a nice hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Veronica Jo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I have pictures of the nightmare my family and I endured during our stay!
Stayed 1 night in Nov 2024

8/10 Good

Brittney

Stayed 2 nights in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

2/10 Terrible

Toni

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Horrible experience, there was blood on our walls, very run down room, dirty floors, garbage under our bed and whole bar sticking out of them. Absolutely disappointing.
Stayed 1 night in Nov 2024

2/10 Terrible

Bridgette

Travelled with family
Liked: Amenities
I never got to stay, I booked early with my daughter cheer team was confirmed I had a room upon arriving I was ask to walk blocks away to another place of stay because my room was given away… not good business and I’m not at all pleased with this type of treatment
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Jenny

Stayed 1 night in Oct 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Racheal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The set up
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Very nice place to stay. Van access to local events.
Stayed 1 night in Nov 2024