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Best Western Plus Lower South End

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/bathtub, hair dryer, towels, soap
Lobby
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Billy Graham Library
    4 min drive
  • United States Citizenship and Immigration Services office
    5 min drive
  • Mint Museum Uptown
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Quality Inn & Suites Airport

Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.7 out of 5, Good, (1730)
The price is €76
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Quality Inn & Suites Airport

About this property

Best Western Plus Lower South End

Charlotte hotel in York Road with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Lower South End. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Spectrum Center and 7 minutes from Charlotte Convention Center
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 23 July 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 304 out of 1005 reviews" "
Rating 8 - Good. 314 out of 1005 reviews" "
Rating 6 - Okay. 194 out of 1005 reviews" "
Rating 4 - Poor. 113 out of 1005 reviews" "
Rating 2 - Terrible. 80 out of 1005 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

brandon

Business traveller
Liked: Cleanliness, staff & service, amenities
elavators weren't working. had to walk all the way around with luggage. order than that, it was a great stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Merlin K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service great breakfast we enjoyed our stay and best price!
Stayed 2 nights in Sep 2024

8/10 Good

IOANNA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service
The elevator was not working at all which is a hazard. I had to climb 2 flights of steps which is not good for my health. If I had known that I would not had stayed. But because were there for one night. I would not recommend this hotel location to no one with a not functioning elevator.
Stayed 1 night in Sep 2024

4/10 Poor

Syn

Disliked: Amenities, property conditions & facilities
There were many inconveniences at this property due to there being a bunch of renovations. I wish I'd been notified about the various issues due to this before hand.
Stayed 2 nights in Aug 2024

6/10 Okay

Michail

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher, NAIROBI

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good. Property is under repairs
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

laura

Liked: Staff & service, property conditions & facilities
The room was very dirty
Stayed 1 night in Aug 2024

4/10 Poor

Karen

Disliked: Property conditions & facilities
The note I received after making my reservation was that the dining area was under renovation and there would be a bagged, to-go breakfast available. That description of the "renovation" was immensely understated. The elevator was out of commission and nearly the entire ground floor was a mess of construction debris. The entire place, rooms included, reeked of plaster. The staff that checked me in was very apologetic about the conditions and very accommodating in changing my room so that this 71-year-old female did not have to drag my luggage up stairs beyond the second floor. Entry to the stairs was a dimly lit side entrance next to the dumpster where there always seemed to be one or two people loitering, smoking. I was a bit upset that the morning staff member that checked me out was not as friendly and seemed to take joy in telling me I could not get the bagged, to-go breakfast prior to the "breakfast" hours. I checked out at 5 am.
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DON'T COME TO THIS HOTEL!!! We had to flee from the hotel because we felt very unsafe and the area was very sketchy; there were a lot of homeless people observing the premises, hos checking in and out of the front and specially the side door, then they come to you asking for money. but that was not the problem, the hotel was under some renovations, they let us know that after we were booked.
Stayed 2 nights in Aug 2024

2/10 Terrible

scott

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Larissa

Travelled with family
Liked: Staff & service
Wasn’t made aware until after I booked this hotel that it was under construction, to access my room I had to go up the stairs on the side of the building near the dumpster which got sketchy at night especially with my baby
Stayed 3 nights in Aug 2024

8/10 Good

Jessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Wished someone came to switch out our towels and washcloths.
Stayed 2 nights in Aug 2024

8/10 Good

Taeyah

Travelled with family and small children
Liked: Staff & service, amenities
I enjoyed my stay even though the elevator was broken. Rooms were clean. Staff were very nice! Close to a lot of good food spots
Stayed 2 nights in Aug 2024

10/10 Excellent

Turea

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was awesome. Thanks for helping us out.
Stayed 1 night in Aug 2024

4/10 Poor

MARK

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was doing renovations and no bathroom available until getting our room. I got to the site at 315 pm and the room was not ready. Had to wait till 4 pm to get a room. It just was not a good experience
Stayed 1 night in Aug 2024

4/10 Poor

Shana

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Patricia, Rio Rancho

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Emilee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, we were gone majority of the day, so we just used it to sleep
Stayed 2 nights in Aug 2024

6/10 Okay

Sabrina, Tolleson

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Customer service was friendly, my room was clean and taken care of. The phone in my room didn’t work though. The walls are so thin I could hear every single thing through them, I heard a couple argue so loudly and disrupt the halls. The floor I was in always smelled like smoke or weed. I even think the security took action to check on the room where the smell was coming from. Also, the cleaning crew was also loud, I can hear them speaking in the halls and literally by the door, I understand they are doing their job but they could at least be courteous to those sleeping. There was no complimentary breakfast because of the construction going on down there but they had breakfast to go provided at the front desk. Overall, I think this spot is good for a quick 2-3 night stay but not for a long extended stay. Was affordable but had its cons.
Stayed 6 nights in Jul 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean and very comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Gerardo

Liked: Cleanliness, amenities
Overall great. Just under renovation and hard to access somethings
Stayed 1 night in Aug 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024