Holiday Inn Charlotte Airport, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Charlotte Airport, an IHG Hotel

Exterior
Point of interest
Exterior
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast available
  • Parking available
  • Gym
  • Room service

Explore the area

Map
2707 Little Rock Rd, Charlotte, NC, 28214
  • Charlotte Douglas Airport Overlook
    5 min drive
  • Carolinas Aviation Museum
    6 min drive
  • Billy Graham Library
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    3 min drive

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Charlotte Airport, an IHG Hotel

Hotel with free airport shuttle, near Carolinas Aviation Museum
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Charlotte Airport, an IHG Hotel offers 200 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. 42-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Charlotte Airport, an IHG Hotel's great location gets high marks from our customers. During your stay, you'll be close to Carolinas Aviation Museum. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Hub Bar and Grill
  • Cooked-to-order breakfast offered for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Carolinas Aviation Museum and 8 minutes from Billy Graham Library
  • Free airport shuttle service
Holiday Inn Charlotte Airport, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Charlotte Airport, an IHG Hotel. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Charlotte hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
The Hub Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7.25 to 21.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Hub Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (5,005 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.25 to 21.95 per person
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Uncovered extended parking fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Charlotte Airport, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Charlotte-Airport Conf Ctr
Holiday Inn Conf Hotel Charlotte-Airport Ctr
Holiday Inn Charlotte Airport Hotel
Holiday Inn Charlotte Airport
Holiday Inn Charlotte
Charlotte Holiday Inn

Holiday Inn Charlotte Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1008 reviews" "
Rating 8 - Good. 224 out of 1008 reviews" "
Rating 6 - Okay. 101 out of 1008 reviews" "
Rating 4 - Poor. 52 out of 1008 reviews" "
Rating 2 - Terrible. 74 out of 1008 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with family
Stayed 1 night in Sep 2024

8/10 Good

Rossy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful. Rooms were very clean and bathroom was clean and had good soap.
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very competent, professional, and friendly. Good timely airport shuttles that runs all hours. Clean rooms, quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness
Everything was great. Staff was very friendly and helpful! Room was very clean and The bed was very comfortable!!
Stayed 1 night in Sep 2024

4/10 Poor

John, Blacksburg

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A/C went out at 11pm
Stayed 1 night in Aug 2024

2/10 Terrible

Ireland

Travelled with family
Disliked: Staff & service, amenities
I did not appreciate an employee using their master key to enter our room when we were told to tell staff 24 hours in advance when we needed house keeping, we did NOT request house keeping at all our entire stay. When the employee was asked by us why they were in our room they stated “to confirm we were staying another night”. The employee walked in the room while we were sleeping, the only thing that stopped them from completely walking into the room was the door stopper. The front desk did not care nor did a follow up with us. My phone number was on file, I did not receive a phone call. The room phone was not called. How many days we paid for was also on file. The employees had no respect.
Stayed 1 night in Sep 2024

2/10 Terrible

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inept night staff
Inept check in person. Waited 30 minutes for him to check in 4 groups in front of us.
Stayed 1 night in Sep 2024

4/10 Poor

Vanessa

Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

6/10 Okay

Ralph H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly disappointed
Pay 10 dollars to park ridiculous 18.99 dollars per person for breakfast which was no better than the usual complimentary at most other Hotels unheard of. Will never stay there again!!!!!!!!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
I’d love to tell you about my stay however I didn’t stay there. I made a reservation and then called to follow and was told there was no room and then hung up on. I then try to get a refund because it was their fault and they are denying refund! This place is a joke
Stayed 1 night in Aug 2024

4/10 Poor

Kelli

Disliked: Property conditions & facilities
The mattress was entirely too hard and extremely uncomfortable. You couldn't pay cash for anything. I wanted a bottle of water from the little store they had and took the bottle to the desk to pay only to be pointed to the kiosk to pay by card bcuz they don't take cash. Wall paper was hanging off the wall in some areas, blue tape was used to hold it back in place. Complimentary breakfast and parking no longer exist. I chose Holiday Inn for my visit since I've stayed in decent ones before, but I wouldn't recommend this location to a dog.
Stayed 2 nights in Aug 2024

4/10 Poor

dominique

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
When we arrived at the airport, we were to call the hotel for a complimentary bus shuttle pick up. No one ever answered the phone :( We ended up having to take a taxi for 20$ I had booked a room with 1 king bed and ended up with a room with 2 double beds??!!! It was past midnight by the time we got our room and I was in no mood to argue. Needless to say, a disappointing experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Breakfast was too expensive
Stayed 3 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

6/10 Okay

Keitha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Not impressed
A package was sent to the hotel and when we asked for it they told us they didnt have it. When we provided the name who signed they said that no one there goes by that name. Eventually they said it was in lost amd.found and that a guest must have signed for it. Im not sure how that happened. Secondly it is an airport hotel and should come with complimentary breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Lesli

Stayed 1 night in Aug 2024

8/10 Good

Shon

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel due to a flight cancellation, and its proximity to the Charlotte airport was very convenient. The price was good, and the 24-hour shuttle service to the airport was a major reason for choosing this hotel. However, the public bathroom was very dirty, which was disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking after my flight was canceled and I was stranding. The staff was very welcoming, friendly, and helpful. After the chaos at the airport, this was an oasis.
Stayed 1 night in Aug 2024

10/10 Excellent

Dominque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the parking option
Stayed 1 night in Jul 2024

4/10 Poor

ChenYang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s old and not clean enough. The air conditioner is noisy.
Stayed 2 nights in Aug 2024