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JW Marriott Charlotte

4.5 star property

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Photo gallery for JW Marriott Charlotte

Outdoor pool
LED TV, iPod dock, first-run films
Property amenity
View from property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪2 min walk‬
  • Bank of America Stadium
    ‪8 min walk‬
  • Spectrum Center
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

View from room

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

City view

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

View from room

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • City view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

Executive lounge

Concierge Level Room, 2 Queen Beds

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.4 out of 5, Excellent, (1140)
The price is €218
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includes taxes & fees
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About this property

JW Marriott Charlotte

Art Deco hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and a safe. Tempur-Pedic beds feature down duvets and premium bedding. LED televisions come with premium digital channels and first-run films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Charlotte. During your stay, you're just a quick walk from Bank of America Stadium. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Charlotte Convention Center and 7 minutes on foot from Queen City Quarter
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
Dean's Italian Steakhouse – This steakhouse serves breakfast, lunch and dinner.
Caroline's Oyster Bar – On-site seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge – This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults and USD 10 to 20 for children
  • Fee for in-room wireless Internet: USD 14.00 per day (rates may vary)
  • Valet parking fee: USD 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 615 out of 770 reviews
Rating 8 - Good. 77 out of 770 reviews
Rating 6 - Okay. 45 out of 770 reviews
Rating 4 - Poor. 12 out of 770 reviews
Rating 2 - Terrible. 21 out of 770 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night in Uptown.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Stayed 3 nights in Jan 2025

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Very clean and up to date
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas

Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure place
Stayed 3 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Tavares

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and wonderful experience
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay

We were there for a college football bowl game. The hotel was very conveniently located to the event. Rooms were nice and clean, beds were comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, Bloomfield Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent From Staff to Cleanliness and Comfort

We did an overnight stay for New Years Eve, as we wanted an intimate night out. From the valet to front desk staff, everyone was very friendly and helpful. Hotel was very polished and clean with staff on point the whole time. Even in the Executive Lounge when we grabbed light snacks and a drink before getting ready for a late dinner at a near by restaurant and at breakfast the next morning, the lounge was very clean with a wonderful staff that greeted us, checked on us, and were just amazing people. Our room was on point in every category from cleanliness to comfort and updated. Truly loved our stay and we’ll be going back again when we want a night away without going out of town.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great place to stay in the perfect location to walk around uptown! Rooms were super clean and comfortable, restaurants in the hotel were yummy, and service was exceptional.
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and son stayed here for a football game at the stadium and said everything about the hotel was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you have a choice -stay here! Great value!

Comfortable, spacious and efficient in helping guests navigate their stay. Elevator system is amazing! Never had to wait more that 10 seconds for the elevator! Staff was friendly, cheerful and customer focused!
Stayed 1 night in Jan 2025

10/10 Excellent

Craig M, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our short stay to watch the Mayo bowl game.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Stayed 1 night in Dec 2024