SpringHill Suites Charlotte City Center

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Banquet hall
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking available

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    5 min walk
  • Brooklyn Nightclub and Lounge
    2 min walk
  • 7th St Station
    4 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Spectrum Center and 6 minutes on foot from Bank of America Corporate Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Uptown Bar – This bar only serves light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1007 reviews" "
Rating 8 - Good. 195 out of 1007 reviews" "
Rating 6 - Okay. 60 out of 1007 reviews" "
Rating 4 - Poor. 29 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARK

Stayed 1 night in Aug 2024

10/10 Excellent

Zuhairah H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is ridiculous
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon

Travelled with group
Stayed 2 nights in Sep 2024

8/10 Good

Tamaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking charge is outrageous. If you drive there it's $40 per night. How else was I suppose to get to the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

MARK

Stayed 1 night in Sep 2024

8/10 Good

James

Travelled with partner
Liked: Staff & service
The cost of parking was outrageous, but not included in the stay. The shower was awful. The staff was pretty cool and the breakfast was better than usual. The rates were high because of an event in town and this is one of the lesser expensive places so I guess it made sense but I'm an old guy and I guess I'm used to a little better for the amount of money that we paid for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Celines

Stayed 1 night in Sep 2024

10/10 Excellent

Lisha

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shala

Stayed 1 night in Aug 2024

10/10 Excellent

Fly

Stayed 1 night in Sep 2024

6/10 Okay

Kei

Stayed 4 nights in Apr 2024

10/10 Excellent

andrea

Liked: Amenities
Everything was clean. People are very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nalla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very demure very classy very peaceful 😌
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the room, it exceeded my expectations for a hotel of this "star level". Everything was in very good condition and it was roomy and comfortable. It had all the core amenities, microwave, fridge, walk-in shower, etc. If I was going to nit pick, the couch (which was a pull out) could have been comfier; and had more lighting around it (it was hard to read on it). And the bed had built-in nightstands on either side, but only power built into one side. Continental breakfast was standard fare. While you can park in an adjacent parking garage on you own (which actually cost more), the hotel only offers valet parking. Which was fine until the morning of our departure where we had to wait over 30 minutes for our car.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, beautiful rooms.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Room needs TLC
Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a couple of nights, right downtown and easily walkable to places. Very pleasant checking in, valet is pricey at 40.00 a night, but convenient. Wish housekeeping would have made up our room, but with the “green initiative” that didn’t quite happen. Breakfast was good with enough room to eat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Isael

Stayed 2 nights in Aug 2024

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent and very clean. The breakfast was really good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamesha

Stayed 2 nights in Aug 2024

6/10 Okay

Quantina

Travelled with family
Liked: Property conditions & facilities
This stay was ok, rather not have had room on the side of a parking lot. Room was ok, last stay was perfect. No big complaints, cause I love the location and check in/out staff always pleasant!
Stayed 2 nights in Jul 2024

10/10 Excellent

Devon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfortable! The bathroom was amazing, it's the little things for a girl planning to explore the city to have comfort. Didn't like the fact of not knowing the parking price and situation before hand but it worked out in the end.
Stayed 2 nights in Aug 2024