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The Westin Charlotte

4.0 star property

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Photo gallery for The Westin Charlotte

37-inch flat-screen TV with cable channels, TV, pay films
Pillow-top beds, in-room safe, desk, laptop workspace
Serves breakfast and lunch
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
601 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪2 min walk‬
  • Bank of America Stadium
    ‪8 min walk‬
  • Spectrum Center
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 37-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Corner

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, City View (Corner)

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Corner)

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking (Corner)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin Charlotte

Hotel with a 24-hour fitness centre, steps from Charlotte Convention Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
The Westin Charlotte offers 700 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Westin Charlotte. During your stay, you're just a quick walk from Bank of America Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at JP Charlotte
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Charlotte Convention Center and 8 minutes on foot from Bank of America Stadium
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 28 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16276 square feet (1512 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly The Westin Charlotte. For a fee, parking is available.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
JP Charlotte – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
SoCo Cafe – This café specialises in American cuisine and serves breakfast, dinner and light fare. Open daily.
SoCo Bar – This bar specialises in American cuisine and serves breakfast and lunch. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 35 per night)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 27 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JP Charlotte
  • SoCo Bar
  • SoCo Cafe

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 28 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,276 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (86 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (43 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 27 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Covered self-parking fee: USD 35 per night
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Westin
Westin Charlotte
Westin Hotel Charlotte
Westin Charlotte Hotel
Westin Charlotte Hotel Charlotte
The Westin Charlotte Hotel
The Westin Charlotte Charlotte
The Westin Charlotte Hotel Charlotte

The Westin Charlotte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jaquay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown Charlotte. Staff was pleasant and stay was comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria, Burlington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk was very helpful in fixing my issues with the room service. I believe their names with Shania and Paul. They were very regretful and were able to resolve the problem.
Stayed 1 night in Jan 2025

4/10 Poor

Jamel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Carnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Brett

Stayed 2 nights in Dec 2024

2/10 Terrible

Raju

Travelled with family
Horrible service. No glasses in room. Only 1 robe. Not enough coffee. Ridiculous charge for milk for coffee. No shower caps in bathroom. Not a good experience . Wouldn’t recommend. Was threatened with parking after 15 minutes while waiting to check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruffin, Jamestown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Colette A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavenly beds were truly heavenly!
Stayed 3 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine, Dawsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

Lochlainn

Stayed 1 night in Dec 2024

10/10 Excellent

Deshire, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

MARCH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nick, Chicago

Stayed 1 night in Dec 2024

10/10 Excellent

Kenniece

Stayed 4 nights in Dec 2024

10/10 Excellent

Troy

Stayed 2 nights in Dec 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was very accommodating for me
Stayed 2 nights in Dec 2024

8/10 Good

Dennis

Stayed 2 nights in Nov 2024

8/10 Good

Taurus

Stayed 1 night in Nov 2024

10/10 Excellent

Trey

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Derrick Darrell Gerry, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had to make special accommodations on my mobile device to be directed to the valet parking entrance. This created many failed entries and detours when attempting to arrive at the hotel due to flawed approaches from Google. Ultimately I needed to navigate instead to the FedEx location inside the building which would then consistently put me, on S College Street.
Stayed 4 nights in Dec 2024