Hotel Abu Palace - Chennai

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Abu Palace - Chennai

Front of property
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Fitness facility

Reviews

6.2 out of 10

Popular amenities

  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
926, Poonamallee High Road, Near Nehru Park Metro Station - Kilpauk, Chennai, Tamil Nadu, 600084
  • Government Museum
    3 min drive
  • Raja Muthiah Hall
    3 min drive
  • Sankara Nethralaya
    3 min drive
  • Chennai (MAA-Chennai Intl.)
    48 min drive

Room options

Superior Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Luxury Suite

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Abu Palace - Chennai

Hotel connected to the convention centre in Central Chennai with free valet parking
This smoke-free hotel features a restaurant, a conference centre and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms and 24-hour room service are on-site. Housekeeping is available once per stay.
Hotel Abu Palace - Chennai offers 92 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Chennai hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include massages.
Our customers tell us that they enjoy the room service at Hotel Abu Palace - Chennai. During your stay, you'll be connected to the convention centre and within walking distance of Government Museum. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at 926
  • Services include dry cleaning/laundry, a porter and wedding services
  • Just a 3-minute drive from Government Museum and a few minutes from Ampa Skywalk Mall
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 1210 square feet (112 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Abu Palace - Chennai. Free self parking and valet parking are available.

This 3.5-star Chennai hotel is smoke free.

926 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open 24 hours.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 926

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,210 square foot of space)
  • Meeting rooms

Spa

  • 5 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Abu Palace - Chennai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Abu Palace
Abu Palace Chennai
Abu Palace Hotel
Abu Palace Hotel Chennai
Abu Sarovar Portico Chennai Kilpauk Hotel
Abu Sarovar Portico Kilpauk Hotel
Abu Sarovar Portico Chennai Kilpauk
Abu Sarovar Portico Kilpauk

Hotel Abu Palace - Chennai Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 4 out of 20 reviews" "
Rating 2 - Terrible. 4 out of 20 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Shanmugavel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Prem

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

CHANDRA SEKARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the money
Stayed 1 night in Dec 2019

8/10 Good

Md Ruhul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Sivalingam

Disliked: Cleanliness, staff & service, room comfort
Very Bad
Very very bad called morning nobody answers the call even after many many times. Reception Operator Room service all never answer the call at all. No coffee making requested 3 times nobody bothered. Will never stay again
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Rohan

Liked: Staff & service, room comfort
Good place to stay for business trips
Decent hotel for one or two night stay. Staff is excellent.
Stayed 2 nights in Dec 2017

8/10 Good

Shaleen

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good business hotel
The stay was comfortable with nice beds and pillows. However, the room was stinking of smoke when I checked in which for me was acceptable as I smoke but would not be good for most. Area is very convenient with proximity to most business districts .
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2017

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Value for Money
Stay was very comfortable. Location of the hotel, Room, Restaurant & Room service was quite good. Except they don't have Bar service due to new SC bars on highway regulation. I will definitely stay here again. Keep up the good work. Thanks
Stayed 1 night in Jun 2017

4/10 Poor

GP, California

Disliked: Cleanliness, property conditions & facilities
A nice hotel that isn't run well
Rooms are spacious but not maintained well in that hygiene isn't paid attention to. Bathrooms smell, the floor and ceiling aren't kept clean. Taps are rusty and stained. Same can be said of the room water heating coffee/tea pot in the rooms. In room dining menu isn't kept updated and soiled so much that it is off-putting. That said, the jnside of the building is actually nice and with some attention from the management and staff, it can be converted into a rather good hotel!!

2/10 Terrible

arun, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad
i stayed 3 nights in the hotel for business as i have to leave early in the morning for 3 days in a row for work and to the airport. By 4am there was no hot water had to shower in cold water which was not comfortable to do so. The first night when checked in asked for wifi password said it will be given shortly went to room called 3 times every 30 minutes until past midnight but the same reply will be given shortly and i went to sleep. Room i stayed had a door connected to the next room but the staff didnt have the keys to lock the door so i had to keep my case as a trip to warn me if some one open my side from the other door didnt feel safe. informed to the staff who said the manager has the key and will be locked the next day. but it was not locked next day when i returned from work (i left my personal belongings in the room for which anyone can have access to so no safety) when i returned and complained to the duty manager he said the keys cant be found but he will not let the next room to any guests and said the room is marked as maintenance on the computer so no one other than him can give to a guest, i trusted him and the went work next day when i returned that night found the next room was hired to someone and when i enquired was not given any response. so overall very bad service, aircon not working most of my stay, no hot water all the time and no wifi and on top of everything no security.

6/10 Okay

Vishal, Panchkula

Disliked: Staff & service
BAT in the Lobby
Hotel is just ok not really worth 4 Star for sure Front office is okay but Lots of insects could be seen And when I reached late could see BAT in lobby area Which was quite scary and Food quality really was not York mark Ordered Grill sandwich which was not only tasteless but some how not worth eating only And in breakfast No Toaster so you eat bread without Baking it and fruits served were not Fresh too But yes FO was efficient And when asked if I could check out till late Lady Adjusted for 2 Hours .

4/10 Poor

Dimp, Bangalore

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed of checkin
The checkin to start with. The manager said he didn't have room reservation received from expedia and that he doesnt have any room available but there were plenty available.

8/10 Good

rajesh, vizag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good exeirience
very good hotel and wud like to come back to stay

10/10 Excellent

sadath Ali, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent...
excellent...

10/10 Excellent

Elankeeran, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
I was a little nervous about the stay prior to the visit but i was pleasantly surprised to see how nice the hotel was. The hotel staff is awesome, great hospitality and hard working team. They were able to meet our needs and helped make our stay as comfortable as possible. The rooms were clean and comfortable. The hotel is a bit out of the way from downtown T Nagar, but the drive was certainly worth it, plus it was nice to be away from the hectic city. The breakfast buffet was good, better than I expected on account of the previous reviews. I will definitely revisit this hotel if I am back in Chennai.

4/10 Poor

Deepa

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied
total confusion,.. the way they handle customer...rooms are untidy and they offered a room with cockroach, after complaing gave us a room. before some one book pls think twice

8/10 Good

Eunah, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
keep the phone number of the hotel!
The hotel is very nice but few people know where it is so it's so difficult to find the hotel by taxi even though i have the address.