Grosvenor Pulford Hotel & Spa

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Dates

January 2025

February 2025

2 restaurants, breakfast, lunch, dinner served; British cuisine

Superior Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Spa

Hot tub

Bar

Gym

Pet-friendly

Explore the area

Wrexham Road, Pulford, Chester, England, CH4 9DG

River Dee
7 min drive
Chester Castle
8 min drive
Chester Racecourse
8 min drive
Chester (CEG-Hawarden)
24 min drive

Room options

Classic Double Room, 1 Double Bed

14 sq m
Sleeps 2
1 Double Bed

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

23 sq m
Sleeps 2
1 Double Bed

Superior Double Room

Sleeps 2
1 King Bed

Deluxe Quadruple Room

Sleeps 5
1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

Deluxe Double Room

26 sq m
Sleeps 2
1 Double Bed

Deluxe Quadruple Room

Sleeps 4
1 Double Bed and 2 Single Sofa Beds

Deluxe Double Room

Sleeps 2
1 Double Bed

Family Room

36 sq m
Sleeps 4
1 Double Bed and 1 Single Sofa Bed

Executive Double Room

Sleeps 2
1 Double Bed

Superior Room

25 sq m
Sleeps 2
1 King Bed

Executive Double or Twin Room

Sleeps 2
2 Single Beds and 1 Double Bed

Similar properties

Pool

Spa

Pet-friendly

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Chester with 2 restaurants and full-service spa

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.

Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and complimentary slippers. LCD televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grosvenor Pulford Hotel & Spa. During your stay, you'll be close to Eaton Park. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Enjoy British cuisine while dining at Palm Court Restaurant
Full breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with body treatments, massages or manicures and pedicures at Spa By Kasia
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym, a steam room and a sauna
Guests have great things to say about the helpful staff and the clean guestrooms
10 minutes by car from Chester City Walls and 12 minutes from Chester Zoo
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free uncovered self parking on site

Food and drink

Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Nelsons Bar
Palm Court Restaurant

Family friendly

Indoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

Garden
Outdoor furniture
Picnic area

Full-service spa

6 treatment rooms
Aromatherapy
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

3 floors
Banquet hall
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Slippers
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 25 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 10.0 per night.

Cots (infant beds) are available for GBP 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
Pet fee: GBP 25 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: GBP 10.00 per night
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford

Grosvenor Pulford

Grosvenor Pulford Chester

Grosvenor Pulford Hotel

Grosvenor Pulford Hotel Chester

Hotel Grosvenor Pulford

Pulford

Pulford Grosvenor

Pulford Grosvenor Hotel

Pulford Hotel

Grosvenor Pulford Hotel And Spa

Grosvenor Pulford & Chester

Grosvenor Pulford Hotel & Spa Hotel

Grosvenor Pulford Hotel & Spa Chester

Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

SATINDER

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Angela

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were in a room overlooking the parking and party venue. It was very noisy we could hear people talking and cars until late. Room size was great. The bed was somewhat firm (not our favorite). Great snacks and toiletries. Really cool tub in our room. The major issue we had was with the shower. It didn't have a curtain and the water went out all over the floor which made it slippery. The shower dials were not labeled so it was a puzzle to figure out which of the 5 knobs worked what (2 of which sprayed water straight out onto the floor).

Stayed 3 nights in Sep 2024

8/10 Good

Dewi Parry

Travelled with partner

8 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

It was noisy during the night on the corridors, when we arrived at our room and moved the chair there was debris underneath, but otherwise Great ,the staff was excellent

Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna

Travelled with pets

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful and the staff were friendly and helpful

Stayed 1 night in Sep 2024

8/10 Good

Carol

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Mary

24 Aug 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Mrs Suzanne

Travelled with family

20 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

KJ

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service

Our room, despite it being a deluxe one, was inadequate in a number of ways. It was a large room with a small window at one end letting in very limited natural light. Moreover, it was impossible to open the window more than a few centimetres so the room was very stuffy and claustrophobic. The bathroom was very badly designed. It had an open shower so everything got wet including the toilet, the minute you stepped under the shower. There was no brush to push the water back into the shower so we had to use towels to soak it up. There was no soap dish to put shampoo or soap so everything was on the floor, which was difficult for my 80 year old mother. And there were no handles to hold in the shower or bath so it was dangerous. The WC and sink were so low it was uncomfortable to use them, again, for an elderly lady, it was complicated. There were no shelves so bottles and tubes ended up around the bath, which made no sense. The ventilation didn't work in the bathroom so it got very stuffy and given that there was no window and the one in the bedroom was woefully inadequate, it was unpleasant. It needn't have been so uncomfortable but the way the room and bathroom are designed does not lend itself to the room qualifying as luxury.

Stayed 3 nights in Aug 2024

10/10 Excellent

Amit

Travelled with partner

18 Aug 2024

Liked: Amenities

Great place

Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Stayed 1 night in Aug 2024

10/10 Excellent

Kirstie

Travelled with partner

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cosy and welcoming. Lovely staff.

Stayed 1 night in May 2024

10/10 Excellent

sue

12 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, good food and great room

It was our first hotel stay with our 10 month old baby we were worried about being on top of each other and disturbing the baby but the room had plenty of space. I did book the larger room to be fair but we were delighted with it. The food in the bar was great we had lunch and dinner there, had the Sunday roast and a few picky bits. We had breakfast in the Palm court restaurant which is lovely, and great breakfast selection. My wife used the pool and the Japanese garden through the spa is lovely and relaxing. Would definitely book again.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grosvenor hotel stay

Lovely hotel and would definitely stay here again

Stayed 2 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel with amazing facilities

We stayed at the hotel for my Daughters Spa/Hen party(family). We had the afternoon tea(with fizz), used the spa facilities and had treatments. We sampled the cocktails,evening meal and breakfast….what can I say “WOW” just fantastic hotel. Just stunning and the staff really can’t do enough for you. We all agreed the hotel and its facilities make this hotel the nicest we’ve ever stayed at. Definitely recommend and will definitely go back

Stayed 1 night in Jul 2024

4/10 Poor

Andrew

Travelled with family

27 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Elaine

26 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very pleasant and eager to help ar all times.

Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

20 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Jim

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant hotel

Absolutely lovely hotel. Very friendly staff and very good facilities. Food was lovely although drinks were somewhat expensive, but aren’t they everywhere nowadays.