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Hotel Vista Laguna Bacalar

2.5 star property

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Photo gallery for Hotel Vista Laguna Bacalar

Lake view
Sun deck
Dock
Superior Room, Lagoon View | Desk
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Carretera Federal Bacalar - Xtomoc, Bacalar, QROO, 77930
  • Lake Bacalar
    ‪6 min walk‬
  • Laguna Bacalar Ecological Park
    ‪3 min drive‬
  • Cenote Cocalitos
    ‪7 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Quadruple Room, Lagoon View

Desk

Quadruple Room, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Desk

Double Room, 1 King Bed

  • 22.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Desk

Quadruple Room

  • 22.00 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Desk

Family Room

  • 49.00 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Quadruple Room, Garden View

Quadruple Room, Garden View | Desk

Quadruple Room, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed, Garden View

Desk

Double Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Lagoon View

Superior Room, Lagoon View | Desk

Superior Room, Lagoon View

  • 42.00 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Studio Suite

Family Studio Suite | Desk

Family Studio Suite

  • 42 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Similar properties

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Hotel Laguna Bacalar

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.1 out of 5, (473)
The price is €92
for 1 room
includes taxes & fees
21 May - 22 May
Hotel Laguna Bacalar

About this property

Hotel Vista Laguna Bacalar

Lakefront hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Vista Laguna Bacalar offers 16 accommodations. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower.
During your stay at Hotel Vista Laguna Bacalar, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a terrace
  • 6 minutes by foot from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park
  • Dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. Hotel Vista Laguna Bacalar also features a terrace, a garden, and express check-in. Free self parking is available.

This Bacalar hotel is smoke free.

Hotel Vista Laguna Bacalar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Vista Laguna Bacalar
Vista Laguna Bacalar Bacalar
Hotel Vista Laguna Bacalar Hotel
Hotel Vista Laguna Bacalar Bacalar
Hotel Vista Laguna Bacalar Hotel Bacalar

Hotel Vista Laguna Bacalar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 68 reviews
Rating 8 - Good. 24 out of 68 reviews
Rating 6 - Okay. 11 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 5 out of 68 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar, muy amable la gente y buen servicio !
Stayed 1 night in Jan 2025

4/10 Poor

Joanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lo descuidada de las instalaciones..le urge mantenimiento total pintura desgastada chapas forzadas de la puerta cortinas y moviliario viejo, y me hospede en la "mejor" habitacion..la vista es hermosa ...las camas incomodas no hay agua caliente y dormir ahi es deprimente, si buscas un lugar comodo no es el lugar...el cobro alto a comparacion de las otras habitaciones( q es el doble) es solo por la vista asi q no lo vale
Stayed 1 night in Jan 2025

8/10 Good

Urszula

Stayed 1 night in Jul 2023

8/10 Good

Jose Carlos

Travelled with partner
Liked: Cleanliness, staff & service
It is a good place for the price needs a little bit of maintenance and cleaning on the outside but rooms are nice and clean. Great service at the cafeteria
Stayed 2 nights in Feb 2023

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the lake. Very clean and comfortable with great patios facing the lake. Only real issue was the Wi-Fi which was temperamental at best. A refrigerator in the room would be an added bonus.

6/10 Okay

Louise

Travelled with group
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness

Decent stay. No screens.

Decent stay. No view from room at Vista Laguna. The common area decks are pleasant. Room was fairly clean except many ants. Air conditioner did not work. No screens on the sliding door or bathroom slatted window to allow mosquito-free fresh air during the night or to clear room after spraying insecticide for ants.
Stayed 2 nights in Jan 2022

8/10 Good

Jenna

Travelled with group
Liked: Staff & service

Overall this was a good price for what you get!

Overall this was a good price for what you get! The hotel was a 7 minute drive outside of town. I would not recommend staying here without a vehicle although there was a bus stop right out front (not sure about the bus schedule though). The hotel was right on the lake and the pool/area was very beautiful! The staff were kind and friendly although they spoke no English they used Google translate to communicate with us the best that we could. The wifi is not in your room so you have to go to the lobby and it can be spotty when multiple people were using it. The breakfast was spectacular! We had coffee, eggs with tomato and onions in it and also tortillas! You can choose to add meat if you like and there is also fruit. You can also pay $15 pesos per bottle of water. The bed and sheets were not the most comfortable. The sheets I found to be scratchy although my sister did not mind them. All of the rooms have a nice balcony view no matter which room you get! The toilet always smelt kind of bad so we had to keep the bathroom door closed. Overall the stay here was satisfactory.
Stayed 4 nights in Jan 2022

8/10 Good

irina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are little, but ok and only 2 rooms have a lake view. Other rooms are built behind the 2 ones and have a little terrace with a wall and trees view. There is a nice big terrace for the guests to chill out just on the lake and you can swim too. Breakfast is cooked on the moment (eggs with some garnish
Stayed 2 nights in Jan 2022

4/10 Poor

Carlos Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stay in the largest suite facing the lagoon, the toilet has a leak that was not fixed during our stay, the bathroom was always wet
Stayed 2 nights in Dec 2021

8/10 Good

Mellissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel staff were so incredibly kind. It's a little far from downtown, but it's right on the water and there's a bus station right out front.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel slightly far from the town, but it’s just a couple of minutes drive. Friendly staff, and the view from the room on the sunrise is just breathtaking
Stayed 1 night in Nov 2021

10/10 Excellent

DALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice and clean. A great deal for the price. We stay here every year we pass through Bacalar.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and our room had lagoon view which was breathtaking. The staff was very friendly and the check-in process was fast. The Continental breakfast was good and it included more than just coffee and toast. Our overall experience was very good. We will definitely stay here again.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Vista Laguna - Superior View Room

The hotel was very outdated compared to the pictures we saw online. The power went out multiple times through the first night but the employees told us this was possibly happening all through the road as well. They tried their best to help us but because of the language barrier we were talking through google translate. The superior room is where we stayed and the only part that was worth it was the view but even then the unsafe feeling and lack of comfort does not make it worth it. The employees are VERY nice and good people. They tried their best but the hotel is simply not sufficient for a relaxing stay.
Stayed 3 nights in Jun 2021

8/10 Good

Salvador

Liked: Cleanliness, staff & service

Decent budget friendly hotel

Place was nice and located just outside town. The access to the lagoon is great but the sound from all the neighboring rooms was a bit loud.
Stayed 3 nights in May 2021

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location! These little cabins are wonderful. Free breakfast was hardly a breakfast though.
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Zamantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está muy bien en todos los aspectos ☺️, limpio, el personal atiende muy bien, es excelente para descansar
Stayed 3 nights in May 2025

6/10 Okay

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok for thr cost
Stayed 1 night in Apr 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Feb 2025

6/10 Okay

Edgar

El desayuno q ofrecen es muy deficiente
Stayed 3 nights in Feb 2025

6/10 Okay

Daniel A

Travelled with partner
Disliked: Property conditions & facilities
Le falta toque en Restaurant equipo de playa
Stayed 1 night in Dec 2024