Suburban Studios Arlington Heights – Elk Grove

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Suburban Studios Arlington Heights – Elk Grove

Lobby
Exterior
Standard Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, desk
Breakfast area
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2120 South Arlington Heights Rd, Arlington Heights, IL, 60005
  • Ned Brown Forest Preserve
    1 min walk
  • NCH Northwest Community Hospital
    5 min drive
  • Northwest Community Hospital
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    13 min drive

Room options

Suite, Balcony

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

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About this property

Suburban Studios Arlington Heights – Elk Grove

Suburban hotel in Arlington Heights with free parking
This smoke-free hotel features a business centre, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a fireplace at reception and ATM/banking services are on-site.
Suburban Studios Arlington Heights – Elk Grove offers 125 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Suburban Studios Arlington Heights – Elk Grove, you're just a quick walk from Ned Brown Forest Preserve. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • 6 minutes by car from Woodfield Mall and 6 minutes from Arlington International Racecourse
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Suburban Studios Arlington Heights – Elk Grove. Limited free parking is available on a first-come, first-served basis. A complete renovation of Suburban Studios Arlington Heights – Elk Grove was completed in August 2023.

This Arlington Heights hotel is smoke free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Suburban Studios Arlington Heights – Elk Grove.

Property is also known as

Arlington Heights Holiday Inn Express
Comfort Inn Arlington Heights O'Hare
Holiday Inn Express Hotel Arlington Heights
Arlington Heights Holiday Inn
Holiday Inn Arlington Heights
Comfort Inn Arlington Heights Chicago Hotel
Comfort Inn Arlington Heights O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Hotel
Comfort Inn Arlington Heights Chicago O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Arlington Heights

Suburban Studios Arlington Heights – Elk Grove Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 135 out of 1001 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Abedur

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled. There was construction going on in the morning in the hallway.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Given notice to check out by 8:00 on our last day because of work in the hall. No offer to have a different room Chair was broken. Coffee put out for us in the morning but they had no cups Questionable people hanging around the front and in parking lot at night. Refrigerator not working properly.
Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. Room smelled weird. Was put on a floor that I’m assuming was being renovated so the hallway had damage everywhere. There wasn’t an ice machine. The front desk guy was very nice but he knocked on our door 40 min before checkout to ask if we needed to book another stay? I’ve never had that happen before. Every-time id go to the parking lot there would be random people out there. My room had a small kitchen space which was nice but they didn’t provide literally anything but two plastic cups. Bathtub was dirty. There’s literally nothing you get from this hotel but a bed to sleep on. Which at that point it’s still not worth it for the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was not as advertised. Checking in, they messed up our reservation. We booked 2 rooms side by side. They had one. They ended booking the second room 6 rooms down the hall. I had children with me, that’s why I needed side by side rooms. Both room were in poor condition. First room had what seriously looked like blood smeared in the lampshade. There was more of the dried substance on the cord of the hair dryer in the bathroom. There was a chip in the bath tub that was rusting and rust around the drainage hole. The second room had a piece of the carpet cut out and nothing covering it. The bathtub did not drain so the water filled the tub after showering. There was no bath towels in the bathroom. Went to the front desk to tell them and they handed us only hand towels and said cleaning people have left for the day. Website said there was breakfast but when asked in the morning, front desk clerk said they only had coffee. Horrible experience. Would never recommend this place to anyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Tolya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Thank you :)
Stayed 1 night in Aug 2024

6/10 Okay

Mozhgan

Travelled with family
Liked: Staff & service
This property needs remodeling and organization Management is weakened.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror movie con stay.
Front desk guy was awesome and friendly! Room was great for all our needs even for pets. Definitely coming back to this hotel again when im in town 2 thumbs up 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Slobodan

Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A bit run down
Stayed 2 nights in Jul 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Abdul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. One thing I dislike is that our check out time is at 11 but we got house keeping knocking at our door, like 20 mins before time. If we were running late that is understandable, but we were not.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

2/10 Terrible

Nikola

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I won't go back there, dirty
Everything is covered with construction dust, they clean with a vacuum cleaner that makes a cloud of dust, the receptionist apologized to me, did not offer another room, told me that I will get a refund in a few days, the manager two days after that made a decision that I will not refund because they offered me another room, which is a not true.
Construction dust, floors, beds in air, no other room, no refund !!!
Construction dust, floors, beds in air, no other room, no refund !!!
Stayed 1 night in May 2024

8/10 Good

Jackie

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Blake

Stayed 3 nights in Apr 2024

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had changed my room because of a fire, no discount. When checking in the entry doors literally had a sticker stating the building was unfit for occupancy. I’m pretty sure they rented me a room that was unfit for occupancy. Staff was not professional. Little to no toiletries. Sheets had burns in them. Lobby space was dirty. I guess you get what you pay for.
Stayed 1 night in Mar 2024

8/10 Good

LaCherie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Elevator and ice machines were broken. Other than that no issues
Stayed 3 nights in Feb 2024

4/10 Poor

Maya Paola

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was a spacious room however the room smelled like cigarettes for all 4 nights of stay and the hallways smelled really bad. Personally it was intolerable
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Bring everything you will need.
No toilet paper. No garbage can. King bed had two pillows when asked for extra were given only one. No toothbrushes or toothpaste. Rooms were nice.
Stayed 1 night in Jan 2024

8/10 Good

Seongwoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchenette is a nice touch
Stayed 1 night in Nov 2023