Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Bar (on property)
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • Sleeps 4
  • 1 King Bed

Premium Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Lake View (High Floor)

  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

  • 84 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, a short walk to Michigan Avenue
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include a 24-hour business centre, WiFi in public areas and a business centre.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Chicago Downtown Magnificent Mile gets good marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Michigan Avenue and State Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 61 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Self-parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1349 out of 2648 reviews
Rating 8 - Good. 631 out of 2648 reviews
Rating 6 - Okay. 339 out of 2648 reviews
Rating 4 - Poor. 199 out of 2648 reviews
Rating 2 - Terrible. 130 out of 2648 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pearl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained. No issue at all check in went fast, rooms are a great size. Only complaint was the $68.00 parking charge on top of the hotel charge.
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Stayed 3 nights in Nov 2024

8/10 Good

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Svetlana

Stayed 1 night in Dec 2024

10/10 Excellent

Cody, ASHLAND CITY

Stayed 1 night in Nov 2024

2/10 Terrible

Lindsay

Terrible parking. Confusing staff. Will never stay again
Stayed 1 night in Dec 2024

2/10 Terrible

Alan

Travelled with family and small children
Disliked: Amenities
Terrible room service on food, wrong orders too much on wait time No body wash and shampoo on a premium suite
Stayed 1 night in Dec 2024

8/10 Good

Patric

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello team and hope all is well. The staff at the front desk,,,, hands down was the best in a long time. Not the best at names: Josh/Justin greeting people and letting people know about the deals. Candy & Candace were the best, they had everyone happy and were so helpful. NOT GOOD- Parking at the hotel does not need to be so high for folks that stay with you. The team and I are looking where to stay on the next trip. Patric
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and amenities made for the most stress free Chicago exploration we’ve ever had. Breakfast was alright, the line moved slow for made to order, but we got the already made food. Lots of people made for waits in food lines and elevators but never terrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Leyda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recomendado
Excelente hotel y excelente servicio! Todo el personal muy amable en especial Abraham fue súper amable con nosotros. El desayuno fue excelente, los 2 muchachos que cocinan los omelets también fueron súper amables y educados. Está muy bien ubicado!. Lo único que no me encanto es que las camas son pequeñas, deberían renovar por camas queen. De resto es un hotel excelente. Volveré sin duda.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was lovely. There were a few small areas looking a little worn and needing repair. But we were very comfortable and the suite was roomy. I was so glad we upgraded to the superior room that came with a tray of goodies and upgraded coffee. We got in late and it was perfect while we waited for dinner to be delivered. The hotel was overrun with high school students, but they put us on the top floor where it didn't seem there were any students. 😍
Stayed 1 night in Dec 2024

6/10 Okay

Bryan, River Ridge

Liked: Staff & service
Soundproofing was terrible. We can hear the elevator running every minute, same with the noise coming from adjacent rooms. The food and service though were commendable.
Stayed 2 nights in Dec 2024

8/10 Good

Robynn

Stayed 2 nights in Dec 2024

10/10 Excellent

John, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Benigno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front lady was amazing
Stayed 1 night in Dec 2024

6/10 Okay

Lindsay

Travelled with family
We’ve been staying at this hotel for years and watched it slowly decline. It’s a very convenient location and great for traveling with our 4 kids but the rooms can use some updating. Peeling paint in the bathrooms, rust/ stains on toilet seat, very slow draining bathtub, torn carpets, super uncomfortable pull out couch (even for our 3 and 5 yr old) and lumpy mattresses on reg beds. Service is good, we needed extra towels and they brought them right up, staff at reception and breakfast were friendly and upbeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and cozy
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY||WORST EXPERIENCE
I am extremely dissatisfied with my recent experience with the Embassy Suites by Hilton Chicago Downtown Magnificent Mile. Upon check-in, I was assigned a room that was immediately unacceptable due to numerous cleanliness issues, including blood on the toilet paper, dirty and stained towels, rusted tub conditions, and unclean furniture. I was reassigned to another room that was equally unsatisfactory, with similar cleanliness problems, stained furniture, and unvacuumed floors. When I requested to speak with a manager, I was told none were available, which only added to my frustration. Given the lack of response from both staff and management, I was forced to leave the hotel immediately. This experience was completely unacceptable.
Blood on toilet paper
Unclean, stained towel
Unwiped pump
Rusted tub
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the nigh
Very accommodating at the front desk. Early check in. Close to my friends home. Friendly staff. Big clean room.
Stayed 1 night in Dec 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024