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ibis Styles Nairobi Westlands

3.5 star property

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Photo gallery for ibis Styles Nairobi Westlands

Lobby sitting area
3 bars/lounges
Exterior
Double Room, 2 Double Beds (Trendy) | 1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
Rhapta Road, Westlands, Nairobi, 00800

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, Multiple Beds

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room, 2 Single Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Single Beds (Trendy)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds

Exterior

Standard Room, 3 Single Beds

  • 17 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds (Trendy)

Exterior

Double Room, 2 Double Beds (Trendy)

  • 14 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1152)
The price is €84
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Best Western Plus Meridian Hotel

About this property

ibis Styles Nairobi Westlands

Eco-certified hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a nightclub. Free WiFi in public areas, free self parking and a free cruise terminal shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a snack bar/deli. Housekeeping is available on request.
Ibis Styles Nairobi Westlands offers 280 accommodations with a safe and complimentary bottles of water. This individually decorated accommodation includes desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

REVITALIZE WELLNESS CENTRE has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open selected days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at ibis Styles Nairobi Westlands. During your stay, you'll be within walking distance of Nairobi National Museum. Enjoy features like free WiFi in public areas, free self-parking and a free cruise terminal shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Indulge with body treatments, mud baths or facials at REVITALIZE WELLNESS CENTRE
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from Nairobi National Museum and a few minutes from Uhuru Park
  • Free cruise terminal shuttle service
Ibis Styles Nairobi Westlands offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. A nightclub, a rooftop terrace, and spa services are also featured at the eco-certified ibis Styles Nairobi Westlands. An area shuttle within 30 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

This 3.5-star Nairobi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Utamu Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Kilele Lounge – Overlooking the garden, this café specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar – Overlooking the garden, this café specialises in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Styles Nairobi Westlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number CPR/2010/29781

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 646 reviews
Rating 8 - Good. 199 out of 646 reviews
Rating 6 - Okay. 53 out of 646 reviews
Rating 4 - Poor. 33 out of 646 reviews
Rating 2 - Terrible. 35 out of 646 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Christian

Liked: Property conditions & facilities
Customer service is very poor.
Stayed 7 nights in Dec 2024

10/10 Excellent

Husna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for a business trip .
Stayed 7 nights in Nov 2024

10/10 Excellent

venugoplala S

Liked: Staff & service, property conditions & facilities
Near to commercial buildings
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has become a goto for my trips to Kenya. Great staff and clean rooms.
Stayed 1 night in Dec 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice stay and the staff was friendly and helpful. Breakfast was very good with a nice variety Bed was confortable and linen clean Just missed cupboards in the room and it was weird to have to keep clothes in my suitcase, which I am not used too. Bathroom - nice shower with good water pressure
Stayed 7 nights in Nov 2024

8/10 Good

Ryan

Stayed 8 nights in Nov 2024

10/10 Excellent

Kaltumo

Stayed 2 nights in Oct 2024

10/10 Excellent

william

Stayed 2 nights in Sep 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The City itself appears unsafe; however, the hotel has a high level of security.
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Abdifitah

Loved the staff and arrive provided
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in Nairobi. The breakfast buffet was amazing as was the rooftop restaurant. There were four in our group and we were all very satisfied.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Staff and facility were excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good.
Stayed 1 night in Oct 2024

10/10 Excellent

George, Grovetown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and closer to transportation
Stayed 1 night in Oct 2024

4/10 Poor

DEEPALI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Nimco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

MISS TRACEY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Booked here purely for the sky bar, to find out on arrival its closed. No mention of this when i booked either on booking sites or hotel website. Room was tiny and basic, with no outside space the hotel felt very claustrophobic. Restaurants not great, and service mediocre at best. Checked out early and stayed elsewhere. I would not recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Jerome, Pushlinch

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Howard, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the staff were very friendly and helpful. My issue overall was couldn’t get access to the elevator and my room because my room key seems to be expired before checking out of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at IBIS Hotel Westlands. I like this property because of the reasons listed. Although on the small side the rooms offer comfortable beds and clean surroundings. The room service is good and the staff are helpful. The food in ground floor restaurant is very good and I have opted to purchase breakfast as a part of my booking. I have never been disappointed in the vast breakfast selections. I have also eaten dinner in their restaurant and found it to my liking. The wait staff are pleasant and helpful, clearing used dishes from your table in a timely fashion. Because of my experiences I will stay at IBIS Westlands again. They provide a very good value for the money!
Stayed 6 nights in Sep 2024

8/10 Good

Kelyn, Houston

Travelled with family
Property is somewhat clean could be better but liked it overall the staff is very nosey btw
Stayed 6 nights in Sep 2024

6/10 Okay

Relin

Travelled with partner
Liked: Cleanliness, amenities
Very compact rooms
Stayed 4 nights in Aug 2024

10/10 Excellent

Tadesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good over all with everything thinking.
Stayed 3 nights in Aug 2024