Embassy Suites by Hilton Chicago O'Hare Rosemont

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Chicago O'Hare Rosemont

Exterior
Indoor pool
Lobby
Reception
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
5500 N River Rd, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    3 min walk
  • Rosemont Theatre
    5 min walk
  • Fashion Outlets of Chicago
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

Business Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Basic Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Bathtub)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Basic Suite, 1 King Bed, Non Smoking (Conference)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Basic Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Chicago O'Hare Rosemont

Suburban Rosemont hotel in O'Hare with free breakfast
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free casino shuttle. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Embassy Suites by Hilton Chicago O'Hare Rosemont offers 294 accommodations with iPod docking stations and MP3 docking stations. This accommodation is furnished with queen sofa beds. 37-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Embassy Suites by Hilton Chicago O'Hare Rosemont gets good marks from our customers. During your stay, you're just a quick walk from Donald E. Stephens Convention Center. Free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at SLYCE Coal Fired Pizza Co, a family restaurant that serves pizza
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Donald E. Stephens Convention Center and 5 minutes on foot from Rosemont Theatre
  • Free airport and casino shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago O'Hare Rosemont offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago O'Hare Rosemont. A roundtrip airport shuttle at scheduled times and A casino shuttle are free. Parking is available for a fee.

This 4-star Rosemont hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
SLYCE Coal Fired Pizza Co – This family restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 3:30 AM to 1:30 AM at scheduled times
  • Free casino shuttle
  • Parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • SLYCE Coal Fired Pizza Co

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 5,102 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Self-parking fee: USD 39.00 per day (in/out privileges)
  • Pet deposit: USD 125 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago O'Hare Rosemont
Embassy Suites Hotel Rosemont Chicago O'Hare
Embassy Suites Rosemont Chicago O'Hare
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Chicago O'Hare Rosemont Hotel
Embassy Suites Chicago O'Hare Hotel
Embassy Suites Chicago O'Hare
Embassy Suites Chicago O'Hare Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel
Embassy Suites by Hilton Chicago O'Hare Rosemont Rosemont
Embassy Suites by Hilton Chicago O'Hare Rosemont Hotel Rosemont

Embassy Suites by Hilton Chicago O'Hare Rosemont Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 673 out of 1106 reviews" "
Rating 8 - Good. 228 out of 1106 reviews" "
Rating 6 - Okay. 106 out of 1106 reviews" "
Rating 4 - Poor. 56 out of 1106 reviews" "
Rating 2 - Terrible. 43 out of 1106 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very Spacious, clean. Loved the breakfast and evening drinks and snack.
Stayed 2 nights in Aug 2024

8/10 Good

gail

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2024

8/10 Good

James

Stayed 4 nights in Aug 2024

10/10 Excellent

Pamela, Walker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located for us and there were several other hotels and restaurants in walking distance. Staff was pleasant and helpful and the room was comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bethsabee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and reliable staff. I left an item behind and staff was able to find and hold for me until I was able to go back for pick up.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Courtenay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Zulma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My stay here was a nightmare! The toilet made noises all night long, the first morning it overflowed! The carpet got soaked and I requested to be moved. I was told they were at full capacity, so my entire stay I had to deal with a soaked carpet and smelly room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice comfortable bed and clean
Stayed 1 night in Jul 2024

8/10 Good

seiichi

Stayed 1 night in Aug 2024

10/10 Excellent

Jenny, Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our Anniversary weekend and a great experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and kind and the breakfast was delicious!
Stayed 1 night in Aug 2024

8/10 Good

Marietta

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Road trip
We checked in after 5pm, whoever( didn't get their names) checked us in was not so welcoming at all, first he has a stern face, we're supposed to get 2 bottles of water didn't give it us, the following night it was him again, we asked for water and said 3.99 didn't even explain to us that we are only allowed 2 bottles of water once during our 2 days stay. The second night I asked for refill of the hair conditioner, no one came, good thing I always bring my own just in case.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Greatcl
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Pleasant staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍👍relaxing
Stayed 3 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing use to Love this hotel
There was a used bar soap on bathroom, toilet seat was loose. No tissue box in tissue box just open tissue.They gave someone else a key to our room and walked in on my husband luckily he was in there but what if he wasn’t someone could have stolen our stuff. How do you give someone the same room key that is being used extremely upset.
Stayed 1 night in Aug 2024

10/10 Excellent

Alea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Brian D

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service
The hotel was clean and the breakfast was excellent
Stayed 1 night in Jul 2024