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Grand Royal Hotel O'Hare - Chicago

3.5 star property

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Photo gallery for Grand Royal Hotel O'Hare - Chicago

Facial
Exterior detail
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor wedding
Dining

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • Allstate Arena
    ‪7 min drive‬
  • Woodfield Mall
    ‪9 min drive‬
  • Schaumburg Convention Center
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1003)
The price is €98
for 1 room
includes taxes & fees
20 Apr - 21 Apr
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About this property

Grand Royal Hotel O'Hare - Chicago

Hotel in Elk Grove Village with fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Grand Royal Hotel O'Hare - Chicago offers 160 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Grand Royal Hotel O'Hare - Chicago. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
Grand Royal Hotel O'Hare - Chicago offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Grand Royal Hotel O'Hare - Chicago. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Grand Royal Hotel O'Hare - Chicago has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Grand Royal Hotel O'Hare - Chicago Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 102 out of 1000 reviews
Rating 2 - Terrible. 130 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Esmeralda

Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

4/10 Poor

Tiffany

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff
The staff was nice but the bed had a huge dent and wasn’t comfortable. Elevators were broken and smoke detectors went off every hour one night and woke me up. The bathrooms need updating.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ranvir

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and near to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Stayed 1 night in Oct 2024

4/10 Poor

Maki

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me
Terrible internet and breakfast. I will never go back there.
Stayed 3 nights in Sep 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dont let the Holiday Inn name fool you. This place is dingy super outdated. Lots of maintenance issues. Housekeeping wont refresh the room even when you specifically request it.
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property did not have the amenities that were claimed in the description. Property is under construction and some areas are literally unsafe. Still holding my deposit over a week After my visit and no one answers the phone.
Stayed 1 night in Nov 2024

2/10 Terrible

Nickole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You can hear water dripping inside the elevator and soon we walked in our room a roach was coming down the door waiting in the inside. We need a night for an early morning flight out the country. Holiday inns are going down.
Stayed 1 night in Nov 2024

8/10 Good

xiaohui

Stayed 1 night in Oct 2024

10/10 Excellent

Shalna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diamond

Stayed 1 night in Oct 2024

2/10 Terrible

Morena

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no shoewer curtain, soap is empty and terrible breakfast

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
✔️
Stayed 1 night in Nov 2024

6/10 Okay

chris

Business traveller
Liked: Property conditions & facilities
Old & outdated. Rooms are very small
Stayed 1 night in Oct 2024

4/10 Poor

Katelyn

Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

elba

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The checking staff was very friendly and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Rest
Stayed 1 night in Oct 2024

2/10 Terrible

maher

Stayed 4 nights in Sep 2024

10/10 Excellent

Yakup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a Holiday Inn member who frequently stays at Holiday Inns. This is by far the worst location I’ve ever been too. The property is not kept up with trash and overgrown weeds and dead plants outside and the one staff member was inattentive and unknowledgeable about his job. Not happy with this stay at all.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Stayed 1 night in Oct 2024

2/10 Terrible

Jamshid

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We say they knocked the door before check out and there were very low quality shampoo and we saw Cockroach On our bed and my fried had bites by Bed bug .. I have the pictures so please don’t book rooms in this location..thanks
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was great and the front desk concierge was amazing and met all my expectations!
Stayed 1 night in Oct 2024