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Hampton Inn & Suites Chicago Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Chicago Downtown

Lobby
Property amenity
Exterior
49-inch LCD TV with cable channels, TV
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
33 West Illinois Street, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪8 min walk‬
  • Chicago Theatre
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking

  • 47.4 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking | In-room safe, laptop workspace, blackout curtains, iron/ironing board

1 King with Wet Bar Non-smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Suite Non-smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

1 King Suite Non-smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Doubles Mobility Accessible Room Non-smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

2 Doubles Mobility Accessible Room Non-smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Suite, Two Queen Beds, Non-Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Suite, Two Queen Beds, Non-Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Chicago Downtown River North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, (3699)
The price is €169
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Embassy Suites by Hilton Chicago Downtown River North

About this property

Hampton Inn & Suites Chicago Downtown

Hotel with free breakfast, a quick walk to Chicago Riverwalk
Along with an indoor pool, this hotel has a fitness centre and WiFi in public areas. Buffet breakfast is free. Additionally, valet parking, conference space and laundry facilities are on-site. Housekeeping is available on request.
Hampton Inn & Suites Chicago Downtown offers 230 accommodations with a safe and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Features include an indoor pool, a gym and 5 meeting rooms.
  • Free buffet breakfast served daily
  • Free WiFi
  • WiFi in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 5 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Chicago Riverwalk and Chicago Theatre
  • Dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Chicago Downtown offers its guests an indoor pool and a fitness centre. Public spaces have WiFi for a fee. Free breakfast is available daily. Event space at this hotel measures 2637 square feet (245 square metres) and includes conference space. Hampton Inn & Suites Chicago Downtown also features tour/ticket assistance, laundry facilities, and express check-out. For a fee, parking is available.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (USD 4.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 59 per day)
  • Parking on site (USD 59 per day; includes in/out privileges)
  • Valet parking on site (USD 69 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,637 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Self-parking fee: USD 59 per day (in/out privileges)
  • Valet parking fee: USD 69.00 per day (in/out privileges)
  • Nearby parking fee: USD 59.00 per day(500 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 60654, 60654, Hotel License

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Hampton Inn
Hampton Inn Chicago Downtown
Hampton Inn Hotel Chicago Downtown
Hampton Inn Chicago Downtown Hotel
Hampton & Suites Chicago
Hampton Inn & Suites Chicago Downtown Hotel
Hampton Inn & Suites Chicago Downtown Chicago
Hampton Inn & Suites Chicago Downtown Hotel Chicago

Hampton Inn & Suites Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1099 reviews
Rating 8 - Good. 244 out of 1099 reviews
Rating 6 - Okay. 57 out of 1099 reviews
Rating 4 - Poor. 25 out of 1099 reviews
Rating 2 - Terrible. 28 out of 1099 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very close to the areas we wanted to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay and hope to return!
Stayed 4 nights in Dec 2024

8/10 Good

Augusto, DORAL

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
First time in years I had problem with Check-in. Property still the same, good quality.
Stayed 3 nights in Nov 2024

8/10 Good

CHERRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nite stay. All staff members were great except for one gentleman at the front desk. Clean, convenient location, great breakfast, good security, valet parking was quick. The safe in the room was very inconvenient to use; it required getting down on the floor. There is a firehouse across the street. Sirens all night the first night, none the second night. I'm not sure if they can be heard if you're in a room on the other side of the hotel. The other thing is that our room wouldn't get above 65 degrees. It took 2 trips to the front desk to get someone to come fix it. So, our second night was wonderful, no sirens, warm room. So, a wonderful place if your heat works and if it's a quiet night at the firehouse.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizandra

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
close to everything, clean room, super nice valet guy, especially Abd!
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff. Free Coffee /Tea during the day . - Basic breakfast, room cleaning every second day
Stayed 7 nights in Nov 2024

2/10 Terrible

Augusto, DORAL

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked three different rooms for myself and my colleagues. I booked a bigger space for myself, but at my colleague's check-in, they gave my room to him. By the time I went to the front desk, they recommended that I change the room, and my colleague said that in front of him. I have booked this hotel for the past three years, but this was so bad. They had no other option for me. And sure, I did not ask my colleague's team to change the room he had already set up.
Stayed 4 nights in Nov 2024

8/10 Good

Demonica

Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Esref

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Understaffed, not enough people to keep up running.
Stayed 2 nights in Nov 2024

2/10 Terrible

Charlotte, Louisville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been an awful experience. I would not recommend that anyone book this hotel - and I will actively tell anyone I know who is traveling through Chicago not to stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jessica, Faribault

Travelled with family and small children
Vallet parking was a nightmare, was told by one employee there was space available but the vallet drivers yelled at me stating there was no room and it would be a 2 hour wait. Frustrating to try and navigate the self parking that is several blocks away and walk with luggage and kids. Outlets in room did not work, windows extremly difficult to open, mildew in the shower, and the pillows were extremely thin/soft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Greg

Liked: Amenities
Very nice. Clean. Friendly peeps
Stayed 3 nights in Nov 2024

10/10 Excellent

Susie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the employees were very friendly and helpful. The price was reasonable and my daughter loved that they had a swimming pool. It was a close walk to Michigan Avenue as well as many other destinations we had planned.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming. Nice clean and spacious rooms. Only issue is one of the TVs didn’t work and the maintenance did not really know what the issue was. Pool a little chilly. The area was very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Stayed 4 nights in Nov 2024

8/10 Good

Shanita

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Overall Good Time
Great location and atmosphere. The room was nice and comfortable for 4 women. One staff member was harassing and seemingly profiling but other than her, the stay was greatly enjoyable for a short Ladies' getaway staycation (There is a fire stattion across the street but luckily, there werent any alarms until the morning of check out)
Stayed 1 night in Nov 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was clean. The only thing that I didn't like was that the TV in my room was not working. I didn't spend much time in the room other than sleeping so it wasn't a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Nov 2024