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The Westin Chicago River North

4.5 star property

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Photo gallery for The Westin Chicago River North

Exterior
Lobby
Deluxe Room, 2 Double Beds, River View | City view
Bar (on property)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
320 N Dearborn St, Chicago, IL, 60654
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 2 Double Beds

  • 82.6 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

L7 Chicago by LOTTE

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1963)
The price is €190
for 1 room
includes taxes & fees
10 Apr - 11 Apr
L7 Chicago by LOTTE

About this property

The Westin Chicago River North

Riverfront hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site. Housekeeping is available on request.
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin Chicago River North's great location. During your stay, you're just a quick walk from Chicago Riverwalk. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at 320 RiverBar
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Chicago Theatre and Chicago Riverwalk
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 13 meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
320 RiverBar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Things to do

  • Fitness classes
  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1058 reviews
Rating 8 - Good. 222 out of 1058 reviews
Rating 6 - Okay. 65 out of 1058 reviews
Rating 4 - Poor. 30 out of 1058 reviews
Rating 2 - Terrible. 22 out of 1058 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, a little dated but not super dated. The rooms were spacious enough. Clean. And walkable to a lot. We throughly enjoyed our stay here!
Stayed 1 night in Dec 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall very good. I did check out one day earlier and asked for a one day refund. The hotel advised I should contact Expedia as I booked through you. Please advise… It would be nice to get that last night back!
Stayed 5 nights in Nov 2024

6/10 Okay

Alaa, San Antonio

Stayed 2 nights in Nov 2024

8/10 Good

Marc

Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Stayed 1 night in Dec 2024

10/10 Excellent

Tiana

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lizbeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would choose again.
Stayed 1 night in Nov 2024

10/10 Excellent

Breanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Westin was fabulous. From the moment we walked in everyone was friendly. We were given lots of recommendations for restaurants and entertainment. Our river view room was amazing. We enjoyed happy hour at the 360 bar and the staff were wonderful. I highly recommend this hotel. We’ll absolutely be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, Deforest

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel overall
Stayed 7 nights in Nov 2024

10/10 Excellent

Curran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location amazing staff and overall beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After having a terrible experience at another hotel in Chicago back in August, I am so glad I found this one! The Westin at River North is clean, the staff are friendly, the view from my room was amazing, and the building is located near so many things to do. I highly recommend!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Loved everything
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not great
Overpriced for subpar quality - the hotel is in a great location, but the perks end about there. The hotel could use a major facelift, including to the rooms that smelled musty / mildewy, and in the first bathroom I had, the toilet seat was peeling and in unacceptable condition. I will not be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the new upgraded heavenly beds
Stayed 1 night in Nov 2024

10/10 Excellent

Alysia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I arrived early and were able to check in. Staff were very friendly and helpful. Location was perfect as all of our planned activities were within a 15-20 minute walk, (for the most part). Could have used a complimentary coffee station but Starbucks is available for purchase in the hotel, (limited menu). Decent bar. We’d stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Anniversary Weekend
Only complaint was I wish the room had 2 queens instead of doubles.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Stayed 2 nights in Oct 2024