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Best Western Heritage Inn - Chico

2.5 star property

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Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Outdoor pool
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

Map
25 Heritage Ln, Chico, CA, 95926
  • California State University-Chico
    ‪4 min drive‬
  • Bidwell Mansion State Historic Park
    ‪4 min drive‬
  • Bidwell-Sacramento River State Park
    ‪17 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

Similar properties

Front of property

Oxford Suites Chico

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1320)
The price is €156
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Oxford Suites Chico

About this property

Best Western Heritage Inn - Chico

Hotel in Chico with free breakfast and fitness centre
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Heritage Inn - Chico gets good marks from our customers. During your stay, you'll be within walking distance of Bowlero Chico. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from California State University-Chico and a few minutes from Bowlero Chico
  • Dogs welcome for a fee (restrictions apply)
Best Western Heritage Inn - Chico offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Heritage Inn - Chico. Limited free parking is available on a first-come, first-served basis.

This Chico hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 362 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy stay. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Nov 2024

10/10 Excellent

LeNore

Stayed 1 night in Dec 2024

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dutch bros right out front is perfect for travelers
Stayed 2 nights in Aug 2024

10/10 Excellent

alan

Stayed 1 night in Nov 2024

4/10 Poor

James

Liked: Cleanliness, staff & service
One of the most important issues for a hotel is a very comfortable bed. In our room, the mattresses were old and worn out! Both of us kept ending up in the middle of the bed and thus were unable to get a good night's sleep. What's worse is that we stayed in the same room last time and told them this then. Obviously, they did nothing about it,
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again
Good experience overall. Very nice breakfast. Friendly staff. Would come again!
Stayed 1 night in Nov 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the desk was amazing. Friendly, witty and so helpful. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who checked us in was delightful. She actually was interested in our travels and posed thoughtful questions. A huge smile was on her face throughout. It was long before our tiredness had faded and we knew she would take care of us
Stayed 1 night in Nov 2024

6/10 Okay

Katherine

Travelled with family
Room changes for pets
I traveled with my pet. I have never taken a pet with me before but it said it was pet friendly so I decide to take her. At check in they changed my room from a king to a double queen room. I told her I didn’t want a double. But since I had a pet the only room was the double. It would be nice to see when reserving a room that they do this.
Stayed 1 night in Nov 2024

10/10 Excellent

Reynaldo, Daly City

Stayed 1 night in Oct 2024

8/10 Good

Adriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was initial confusion at check-in over whether they had a baby crib available like Expedia said they did… It was upsetting at first and the desk staff was apologetic, telling us “that’s what happens when you book through third party app”…. Anyways— Happy to say they did up finding one for us (apparently they were tucked away). So overall I would say the desk staff was helpful. Besides the initial confusion, it was a fine stay. The room was clean enough and the beds comfortable. Complementary breakfast was typical/decent (eggs, sausage, biscuits, waffles, etc). Really friendly breakfast staff! Parking is free in the lot. Close drive to shopping/food. Did the trick for our stay in Chico.

4/10 Poor

Sung Hee

Disliked: Cleanliness, property conditions & facilities
Noisy and uncomfortable beds.
Stayed 1 night in Nov 2024

6/10 Okay

Carrie

Liked: Property conditions & facilities
Disliked: Room comfort
Decent
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie

Stayed 1 night in Oct 2024

10/10 Excellent

Danna

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Highway noise right outside was LOUD all night…
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

RebaAnn M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
I stayed at Best Western for a couple of nights when my AC went out during a particularly brutal heatwave. I my room/bed were comfortable, the AC worked great, the staff was courteous and accommodating. I have no complaints, I would stay here again or book for out of town visitors.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice place
Nice place to stay but some things are a little dated. The rooms look to have been remodeled recently but the halls and other areas looked worn but not to an unacceptable level. The night and day clerks were nice. The physical TV channel guide was not correct and channel guide when watching the TV did not work. Day clerk informed me that I was provided the wrong physical guide and the TV was probably reset incorrectly so that was probably why the guide and another station listed didn't work. I would have liked to known that the TV issue were just with the TV in my room and could have likely been rectified but issues with TV's in hotels are typical and usually affect all rooms so I figured it was like usual and I didn't say anything until in the morning. The shower, although big and nice looking, was oddly set up. The door to open was on the opposite side of the showerhead and on the inside so there was a gap that water would have just flowed out of had they not put a plastic barrier on both the inside and outside. Plus where the soap and shampoo holder is placed it is on the same side as the showerhead so unless you take them with you as you get out of the shower with no place to set them stepping out, you have to actually fully enter the shower to retrieve them later and you get your feet wet again or the bottom of your shoes wet. Good breakfast, eggs, sausage, waffles, etc. but as many times as I've stayed in Best Western this past year, I've never made it on bacon day.
Stayed 1 night in Sep 2024