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Hotel Chino Hills

3.0 star property

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Photo gallery for Hotel Chino Hills

Lobby lounge
Indoor pool
Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709
  • BAPS Shri Swaminarayan Mandir
    ‪10 min walk‬
  • Big League Dreams Sports Park
    ‪2 min drive‬
  • Los Serranos Country Club
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Extended Stay America Suites Los Angeles Chino Valley

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1003)
The price is €123
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Extended Stay America Suites Los Angeles Chino Valley

About this property

Hotel Chino Hills

Art Deco hotel with 24-hour business centre and 24-hour front desk
Along with a 24-hour business centre, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a vending machine are on-site.
Hotel Chino Hills offers 99 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Hotel Chino Hills, you'll be within walking distance of BAPS Shri Swaminarayan Mandir. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and a lift
  • 10 minutes on foot from BAPS Shri Swaminarayan Mandir and a 2-minute drive from Big League Dreams Sports Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Hotel Chino Hills also features a vending machine, concierge services, and a television in common area. Free self parking is available.

This 3-star Chino Hills hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to February 28 2025 (dates subject to change):
  • Breakfast
  • Business centre
  • Meeting facilities
  • Swimming pool
The property will be renovating from 2 February 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Hotel Chino Hills Reviews

Reviews

6.2
Rating 10 - Excellent. 252 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 160 out of 1002 reviews
Rating 2 - Terrible. 235 out of 1002 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com very dissapointed
Im very upset with hotels.com. I book thru this site not only for the price but for the security and reassurance that these hotels are being inspected for the recomendations to your customers. This hotel is being renivated on all sides. I immediately felt dust mites because im allergic and start itching and breaking out with red bumps. The elevator didnt work, we had to go to the front desk 3 times to rekey the room card because it wouldnt let us in. We asked for towels 2 times before givig up and using our WET ones. YOUR PREVIEW ON HOTEL.COM said it had frige microwave, and breakfast in the morning...well NO breakfsst, NO microwave. I was so embarassed i coudnt cancel the room when we seen the condition..i want a refund.
Stayed 1 night in Nov 2024

6/10 Okay

Koide

Stayed 1 night in Oct 2024

10/10 Excellent

Candice

Stayed 2 nights in Oct 2024

4/10 Poor

Candice

Stayed 1 night in Oct 2024

10/10 Excellent

Nargis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly , rooms are very satisfied, the cleaness is very EXCELLENT
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Nov 2024

2/10 Terrible

Ricardo

Stayed 1 night in Nov 2024

8/10 Good

Andres

Stayed 1 night in Nov 2024

6/10 Okay

Robaylon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under construction- woken up by drilling and hammer pounding!
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Go elsewhere
Worst stay ever!! Construction noise above us all night. I was in the shower, and they shurt the water off for half an hour. No beakfast, pool, or spa available. No 4emote for the TV, no hair dryer.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Armando

Liked: Room comfort
Disliked: Staff & service
Elevators didnt work and lots of construction going on outside and inside... There was an employee their that would walk away if you asked her a question.. Oh they ask for deposit 100
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was CRAP! Do not stay here!!!!! The online pics do no reflect all the renovations taking place, empty rooms missing doorknobs with open windows down the hall. Pounding, pounding, pounding of hammers during my stay. . . both nights and the front desk played dumb saying, "I'll find out where it's coming from"!!!! Coffee maker did not accommodate coffee packets, so no coffee. Gym, spa, pool were nonexistent. T.V. did not work at all. There was no clock. Graffiti etched into elevator doors and wall. Standard pillows were provided, not even queen sized. Comforter was actually a sheet. Plastic sheeting covered the carpet on the 3rd floor. These people would not discount or refund any money. DO NOT STAY HERE. They're only interested in a profit. They do not give a crap about their guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Estephanie

Stayed 2 nights in Oct 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Decent price, but our room had issues!
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donnie, Apache junction

Travelled with family
Liked: Cleanliness, staff & service
Nice room. Have stayed there many times. Major remodeling going on right now. So most options were not available this trip. Pool, breakfast etc will be back soon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities
Not happy
Tv not working no sound Reading lights by bed and north wall not working! Outlets by bed not working! Construction noise started way to early!
Stayed 1 night in Oct 2024

8/10 Good

Crystal, Whittier

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thought for the pricing that the room was really awesome. I was not aware that there is a lot of construction being done to the hotel as they are converting it to a Marriott. The pool, spa, and hotel store as well as the continental breakfast are all closed due to the construction. The hotel on the outside and inside is a complete mess due to this but again the staff was very nice and the room itself was really really nice.
Stayed 2 nights in Oct 2024

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent! They’re going through renovations so the facilities are closed. Would have loved to know before booking. But the room was updated and clean, beds were comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Honesty

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 4 nights in Oct 2024

6/10 Okay

Alma R

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

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