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Lago Resort Menorca Casas del Lago - Adults Only

4-star property
Carrer Circumval-lacio, 5, Ciutadella de Menorca, Menorca 09 725 22 184
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4.2 out of 5
Very good!
See all 10 ebookers Reviews

"Hot breakfast was cold every morning, even when we were first in the line at 7.30am. Continuous dripping of water in the toilet and the random flushin ... " More

By a verified traveller on Tue 29 Aug 2023

Points Of Interest

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Studio Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Terrace, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Balcony, Garden View (3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Terrace, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Lago Resort Menorca Casas del Lago - Adults Only. During your stay, you're just a quick walk from Cala Bosch. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, body scrubs or manicures and pedicures at LAGO SPA
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Cap d'Artrutx Lighthouse and 13 minutes from Castello de Sant Nicolau
  • Airport shuttle service available for a fee

Lago Resort Menorca Casas del Lago - Adults Only ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lago Resort Menorca Casas del Lago - Adults Only

Everyone (5) Couples (5)
3 out of 5
Hot breakfast was cold every morning, even when we were first in the line at 7.30am. Continuous dripping of water in the toilet and the random flushing was unnerving. Unable to secure a sunbed around the pool on day 1, despite us being guests?! Book your taxi on the day because it cost us €70 each way but the hotel wanted to charge €120. Bit disappointing on the whole.

Posted by on 29 Aug 2023

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5 out of 5
This is a brand new or completely renovatef hotel so everything’s brand new and sparkiling. Great breakfast and great location on harbourbay cala n bosch.

Posted by on 15 May 2018

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5 out of 5
.

Posted by , from Dietikon on 4 Sep 2024

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5 out of 5
Der Aufenthalt hat uns sehr gut gefallen und das Restaurant Arena Beach war köstlich. Gerne wieder.

Posted by on 4 Aug 2024

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Comment from Hotel Management

23 Aug 2024 by Qualitätsmanager

Guten Morgen, Herr,Vielen Dank für Ihre Kommentare. Wir freuen uns, dass Ihnen das Restaurant Thai Garden bei uns gefallen hat. Unser Ziel ist, dass Sie sich bei uns wohlfühlen und Ihr Besuch zu Ihrer vollsten Zufriedenheit verläuft.Wir hoffen, Sie bald bei uns begrüßen zu dürfen.Aufrichtig,Susana AlberolaQualitätsmanager

5 out of 5
Ihana kokonaisuus. Mahtava allasalue palveluineen. Satamassa paljon ravintoloita ja kauppoja joista sai kaiken tarvittavan. Huone oli siisti, tilava, ja hyvä ilmastointi. Näkymä altaalle ja satamaan kruunasi kaiken.

Posted by on 9 Sep 2019

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4 out of 5

Posted by on 23 Jul 2019

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3 out of 5
Emplacement idéal, de part la vue et les accès aux infrastructures (bus, cami de Cavalls, Marina, ses commerces et restaurants...) mais manque d'insonorisation entre les chambres.

Posted by on 10 May 2019

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5 out of 5
Hôtel excellent !!! Personnel toujours souriant et disponible. Petit dejeuner buffet très variés et copieux. Super SPA. Note particulière à Julia pour ses massages aux pierres chaudes, 1 h très agréable et très efficaces pour les tensions musculaires. A recommandé ++++

Posted by , from Armissan on 24 Oct 2018

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5 out of 5

Upea Hotelli aikuisille

Kiva hotelli kivalla sijainnilla. Vain aikuisille, joten altaalla leppoisa tunnelma. Allasbaari edullinen mm. Iso olut 3,5 € ja pullo viiniä n. 15 € (Taittinger Shampanja 50 €/pullo)

Posted by , from Helsinki on 23 Aug 2017

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2 out of 5

A Holiday ruiner

I make it short. I travel about 200 days in a year and Im used to all kind of service, bad and good. Casas de Lago was the worst hotel I've ever been and never go back. If you dont want to ruin your holiday pick another place to stay. Cons: - Lies after lies. We booked a 54sqm suite but we got ~20sqm regular room. They tried to lie to me it was the suite. Ridiculous. - Air condition didnt work in this "suite". After 4-5 hrs they got it to work but we couldnt adjust the temperature. - Luckily the room had ceiling fan but we believe it was neighbours remote control which also controlled our ceiling fan because it turned on and off by itself every now and then - At the breakfast there was always some food out of stock - Difficult to get the eye contact from the staff Pros: - otherwise nice hotel and nice pool area but there is bettee 4 star hotels nearby.

Posted by , from Vantaa on 17 Jul 2017

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About the Lago Resort Menorca Casas del Lago - Adults Only

Location Carrer Circumval-lacio, 5, Ciutadella de Menorca, Menorca 7769

Renovations + Closures

This property is closed from 28 October 2024 to 15 April 2025 (dates subject to change).

The property is closed between 29 October and 18 April.

Property Features

Lago Resort Menorca Casas del Lago - Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the luxury Lago Resort Menorca Casas del Lago - Adults Only. For a fee, parking is available. This 5-star Ciutadella de Menorca hotel is smoke free.

  • 150 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lago Resort Menorca Casas del Lago - Adults Only offers 150 air-conditioned accommodations with a safe and coffee/tea makers. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Ciutadella de Menorca hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Television
  • Digital channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Lago Resort Menorca Casas del Lago - Adults Only has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

LAGO SPA has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Barclaycard. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Grey water recycling system
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - VT947ME
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 16
  • Renewable energy source - solar
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Casas Lago
  • Apartamentos Casas Lago Ciudadela de Menorca
  • Hotel Apartamentos Casas Lago Ciudadela de Menorca
  • Casas Lago Hotel Beach Club Adults Ciutadella de Menorca
  • Casas Lago Beach Club Adults Ciutadella de Menorca
  • Lago Resort Menorca Spa beach club Adults Ciutadella de Menorca
  • Lago Resort Menorca Spa beach club Adults
  • Lago Menorca Spa beach club Adults Ciutadella de Menorca
  • Lago Menorca Spa beach club Adults
  • go Menorca beach club Adults
  • Lago Menorca Casas Lago
  • Lago Resort Menorca Spa beach club Adults Only
  • Lago Resort Menorca Casas del Lago - Adults Only Hotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.