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Tru By Hilton Cleveland Midtown

2.5 star property

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Photo gallery for Tru By Hilton Cleveland Midtown

Lobby
In-room safe, desk, blackout curtains, soundproofing
Exterior
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
6955 Euclid Avenue, Cleveland, OH, 44103
  • Agora Theater & Ballroom
    ‪13 min walk‬
  • Cleveland Clinic
    ‪3 min drive‬
  • Case Western Reserve University
    ‪4 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Cleveland Clinic by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1018)
The price is €173
for 1 room
includes taxes & fees
1 Apr - 2 Apr
Holiday Inn Cleveland Clinic by IHG

About this property

Tru By Hilton Cleveland Midtown

Hotel in Cleveland with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Tru By Hilton Cleveland Midtown offers 115 accommodations with a safe and a hairdryer. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Tru By Hilton Cleveland Midtown gets high marks from our customers. During your stay, you'll be within walking distance of Cleveland Clinic. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Cleveland Clinic and a few minutes from Case Western Reserve University
  • Cats and dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru By Hilton Cleveland Midtown. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Cleveland Midtown
TRU BY Hilton Cleveland Midtown Cleveland
TRU Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown Cleveland
Cleveland TRU BY Hilton Cleveland Midtown Hotel
Hotel TRU BY Hilton Cleveland Midtown
TRU Hilton Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Hotel
Tru By Hilton Cleveland Midtown Cleveland
Tru By Hilton Cleveland Midtown Hotel Cleveland

Tru By Hilton Cleveland Midtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 722 out of 1270 reviews
Rating 8 - Good. 287 out of 1270 reviews
Rating 6 - Okay. 129 out of 1270 reviews
Rating 4 - Poor. 53 out of 1270 reviews
Rating 2 - Terrible. 79 out of 1270 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew, Geneva

Business traveller
Liked: Cleanliness, property conditions & facilities
I made a reservation and paid for the hotel stay in advance. Upon arrival, I was told they oversold the hotel for the night, and I would have to stay at another hotel. They provided a voucher that allowed me to stay at Embassy Suites for no additional money. The staff people were friendly and apologetic, however I will never book this hotel again. This is the only time such a situation has ever happened to me, and I've done this 1000s of times. The hotel itself seemed nice, but I never got past the front desk.
Stayed 1 night in Dec 2024

6/10 Okay

Robert, Maumee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient to Cleveland Clinic and that's a plus. I have stayed there a number of times mainly because of a price and the amenities. I do object to the required deposit for incidentals and I let the corporate office know how I feel about this issue. I think the company needs to figure out some other way to manage this issue. I was double charged for the incidentals and contacted the hotel, but no one bothered to call me back. I did report that to the home office as well. In terms of the facility itself, I did notice staining on carpeting in common areas, especially in hallways. Otherwise, the stay was fine.
Stayed 1 night in Dec 2024

6/10 Okay

Vickie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First of all there it not a drive up to the door to check in you have to park and walk we got there at 3to check in and computer was down and had to wait over a hour to get checked in and they never even told us as we walked in so many people waiting to get checked in second the shower door needs to seals it’s all hanging like it’s old there is no tv guide or and info in the room the fridge didn’t work until we moved it alway from the wall then we got it to work the tv keeps going blank not sure why the covers on the bed was not even a blanket and the sheets was coming off the bed there to small to my guess and the beds was hard I feel that this hotel is not that old for being rug down breakfast was a joke the pancake was hard they made them way ahead of time we should have been able to make are owe because they was cold only they was good was a banger with cream cheese and orange juice we won’t stay again I feel we deserve a free night of paid back to us
Stayed 2 nights in Dec 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place to stay but the area around the property has nothing and very sketchy!
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Perfection
We have enjoyed going to this hotel several times now. We have gone for local concerts and most recently hospital stays due to my husband’s illness. They are very close and convenient to just about everything in Cleveland. Breakfast in the morning is a perfect touch. The staff is friendly and the room is clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Aubrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Benjamin

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We arrived for check in and the computers were down. The staff did a decent job working through that with everyone waiting to be checked in. We had multiple bags with us and were unable to get key cards to the room. We offered to come back after lunch but was let in our room to put our bags down. The room was surface level clean, but when you looked closer, dirty. Floors under nightstands were covered with dirt and we had a broken light next to the bed with exposed wires. After checking the sheets and bed they were found to be extremely dirty. The mattress did not have a protector on it and the sheets had clumps of hair throughout. The bottom of the mattress was covered in crumbs and filth. When we were headed out to lunch I stopped at the desk and apologized for complaining but requested a new set of sheets. I told staff if they could be brought to the room while we were gone I would even make the bed. Staff apologized and said “no problem”. We left for 3 hours and when we returned (lobby was empty) the room was exactly how we left it. I called down to the desk and spoke to staff and explained we had wanted new sheets and did not receive them. The woman I spoke to who was rude, not apologetic or helpful. We waited 30 more minutes and had to leave for our event. My husband went down to the desk to ask for the sheets and he said the woman at the desk just walked away from him without saying anything. Several minutes later a staff member came up and my husband and her made the
Stayed 1 night in Dec 2024

10/10 Excellent

Christa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Burrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, quick stay!!
Nice, clean, modern hotel. Staff was very nice. We had a very nice stay.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities
Mixed
If the hotel would replace the old disgusting mattresses it would be a nice hotel for the money. The area isn't bad but also not good however it is very convenient to downtown. The 2 ladies at the counter were very polite. Breakfast was good for a hotel breakfast. For the money might consider staying again. If they replaced mattresses would definitely stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Dazia

Stayed 4 nights in Oct 2024

4/10 Poor

Anne

Travelled with partner
Liked: Staff & service, amenities
The computers were down when we got there and took forever to check in. I understand that is not their fault but we couldn't get a key to our room until 10:00 p.m. when we checked in at 3:00 p.m. The hallway looked like it hadn't been swept in about a week and the deadbolt to our room didn't work.
Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll stay here again!
Good value, clean
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2024

8/10 Good

LINDSEY

Stayed 1 night in Nov 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good location for visiting the Natural History Museum.
Stayed 1 night in Dec 2024

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Amenities, property conditions & facilities
This place was awesome . We will stay agiain
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and bath, friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Cecilia

Stayed 1 night in Dec 2024

4/10 Poor

Cecilia

Travelled with family, Business traveller
Disliked: Staff & service
I heard there were incidents in the last month in the parking lot where cars were broken into, windows smashed etc. It’s very uncomfortable staying there when the facility needs 24/7 security to protect the hotel guest.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Keep the Coffee Station Serviced
Breakfast seemed to be a challenge each day. Either there wasn’t coffee or the creamer had run out. I watched one morning as the staff member handling the food watched people serving themselves while the coffee station was ignored. Most people want coffee at breakfast, and it amazed me how challenging that was.
Stayed 4 nights in Oct 2024