Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

3 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
Restaurant
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Long Cay Beach
    9 min walk
  • Girl's Bay
    14 min walk
  • The Boiling Hole
    20 min walk
  • Cockburn Harbour (XSC-South Caicos)
    5 min drive

Room options

Suite, 1 King Bed with Sofa bed, Lanai, Oceanfront

  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, Oceanfront (Oceanfront)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Oceanfront (Oceanfront)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking, Oceanfront (Oceanfront)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Grand Room, 2 Queen Beds, Lanai, Oceanfront

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront (Oceanfront)

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed, Lanai, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, Oceanfront (Oceanfront)

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

Premier Suite, 1 Double Bed, Non Smoking, Oceanfront

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

Superior Suite, 1 Double Bed, Balcony, Oceanfront

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

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About this property

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

Luxury hotel on the beach, with 3 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at Salterra has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Salterra, a Luxury Collection Resort & Spa, Turks & Caicos , you're just a quick walk from Lucayan Archipelago. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body wraps, facials or body treatments at The Spa at Salterra
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, complimentary bicycles and mountain biking
  • 9 minutes by foot from Long Cay Beach and a 4-minute drive from The Boiling Hole
  • Free airport shuttle service
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Salterra, a Luxury Collection Resort & Spa, Turks & Caicos , you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness centre and a garden. A complete renovation of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  was completed in December 2024.

This 5-star Cockburn Harbour hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  has a restaurant on site.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:30 AM to 7:00 PM on request

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 4 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via aeroplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by aeroplane or boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

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