Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Alexandra offers 61 air-conditioned accommodations with a safe and designer toiletries. 32-inch Smart televisions come with cable channels.
Bathrooms include baths or showers and hairdryers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Alexandra's great location gets high marks from our customers. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
Free WiFi
Enjoy a bite to eat at the restaurant
Breakfast served daily for a fee
Amenities include free newspapers in reception, a front desk safe and a meeting room
On-site recreation includes bicycles to rent
Guests have great things to say about the location and the helpful staff
Steps from City Hall Square and 3 minutes on foot from Strøget
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. A library, a terrace, and a garden are also featured at the eco-certified Hotel Alexandra.
This 4-star Copenhagen hotel is smoke free.
For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Breakfast restaurant – This restaurant only serves breakfast.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Languages
Danish, English, German, Greek, Norwegian, Swedish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available from 9:00 AM to 10:00 PM (DKK 495 per day)
Food and drink
Local cuisine breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; DKK 195 for adults and DKK 98 for children
A restaurant
Coffee and tea in common areas
Restaurants on site
Breakfast restaurant
Things to do
Bicycle rentals
Library
Family friendly
Children's games
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
108 square feet of conference space
Meeting room
Outdoors
Garden
Terrace
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with cable channels
More
Air conditioning
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: from approximately DKK 195 for adults and from DKK 98 for children
Nearby parking fee: DKK 495 per day (33 ft away; open 9:00 AM to 10:00 PM)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2.5 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.
Property is also known as
Alexandra Copenhagen
Hotel Alexandra
Hotel Alexandra Copenhagen
Hotel Alexandra Hotel
Hotel Alexandra Copenhagen
Hotel Alexandra Hotel Copenhagen
Hotel Alexandra Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 549 out of 1004 reviews
10 - Excellent
549
Rating 8 - Good. 330 out of 1004 reviews
8 - Good
330
Rating 6 - Okay. 81 out of 1004 reviews
6 - Okay
81
Rating 4 - Poor. 33 out of 1004 reviews
4 - Poor
33
Rating 2 - Terrible. 11 out of 1004 reviews
2 - Terrible
11
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Oscar
Travelled with partner
13 Dec 2024
Liked: Cleanliness, staff & service, amenities
Room itself was average to small size. A lot of construction going on near our room, but was quiet during our stay there.
Oscar
Stayed 2 nights in Dec 2024
10/10 Excellent
Melanie J
11 Nov 2024
Melanie J
Stayed 3 nights in Nov 2024
8/10 Good
chris
Travelled with family
9 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is rated 4 stars, for the price you could find better value at mecure and newer. Locations is great on front of water. It’s an old style hotel, it’s very clean, rooms need an update, no black out curtains or sound barrier in our room. The breakfast is great, other than that I wouldn’t stay there again, as there better modern properties at the same or less price.
chris
Stayed 1 night in Nov 2024
8/10 Good
Verified traveller
Travelled with family
30 Oct 2024
Liked: Cleanliness, staff & service
Basic but comfortable. On my last visit we were given a free upgrade so was slightly disappointed this time.
Beautifully decorated property with a staff that really makes you feel at home. Eager to help and give good advice. I love the way each room features a different classic designer. Beautiful public spaces and excellent breakfast in the adjacent restaurant. Convenient to walk or take public transportation anywhere.
judith
Stayed 3 nights in Aug 2024
4/10 Poor
Antri
Travelled with family and small children
25 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean room but small. The concept is around chairs but with the extra bed added to our room for our toddler and the 4 chairs added for design, we had absolutely no space! We had to move one ourselves and even so there was not enough space still. Then the hotel staff was not unified and 3 of them were okay and encouraged us to park our bike outside whereas one of the staff was extremely rude and came running outside to tell us we are not allowed even though her colleagues said we were. So, essentially we couldn't use the rail outside the hotel to secure our bike even though we were hotel guests! Finally and most importantly the area is very noisy from afternoon to midnight with extremely loud music coming from some nearby theatres. This makes it very kid and family unfriendly and essentially inconvenient. The location in terms of public transport is good but we mainly used our bike (that we had to park not outside of the hotel!). Overall I wouldn't come back or recommend it, certainly not nearly adequate for a 4* hotel.
The wi-fi was frustrating. Didn’t last long enough to plan next day’s activities, let alone cast streaming services. Only one English channel (news) available on television. FYI, no laundry facilities, but laundry service option. Location was excellent. Reception staff was helpful. Had a couple room problems that were not resolved but livable maybe because we didn’t leave key with desk.
the place itself was gorgeous and the room was great. the attached breakfast is NOT included though, which was not communicated clearly. it is subsidized but not complimentary
I love this hotel! The staff was so nice and always remembered who we were when coming/going. There is a lovely sitting area downstairs where they have happy hour and guests can chat, play cards/games, etc. with nice music playing. The attached restaurant was very good and had a closed off outdoor patio eating area that we really enjoyed. Room was so nice. I can't wait to go back!