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"No help with the luggage when arriving - even when clearly struggling to get through the revolving doors with suitcases. Concierge just stand and look ... " More

By a verified traveller on Tue 30 Jul 2024

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Superior King Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family room for 4 people

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard single room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Two double rooms next to each other

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive double room with lounge access - including excutive breakfast

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Tivoli Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Tivoli Gardens. Free WiFi in public areas, 4 restaurants and 3 bars are available.

  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a playground and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Tivoli Gardens and a few minutes from City Hall Square
  • Dogs welcome for a fee (restrictions apply)

Tivoli Hotel ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tivoli Hotel

Everyone (6) Couples (5) Family (2)
3 out of 5
No help with the luggage when arriving - even when clearly struggling to get through the revolving doors with suitcases. Concierge just stand and looks at you. Not greeting nothing. Not so welcoming. Room was asked to be cleaned but we had the same sheets on the bed for 5 days - hair on the floor everywhere. Breakfast has limited options especially for vegetarians or people who don’t eat pork. Looooong queue to get a coffee every morning- so long that we had to skip coffee for almost all the mornings. No personal touch or friendliness Far to walk from the main station - esp with luggage. Area around the main station is sketchy esp. with drunks at night

Posted by on 30 Jul 2024

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1 out of 5
The property was in incredibly dated, the room was dirty and some lights were broken and flickering. There was a flashing green light that lit up the room whilst trying to sleep that flashed every 9-10 seconds. The bed was uncomfortable as was the pillow - a single pillow was provided in double bed and only a single quilt too. The pool was closed and no mention of this on the website. I would never stay in this property again, it was awful.

Posted by on 30 Sep 2022

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5 out of 5
Towers

Posted by on 11 Sep 2022

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4 out of 5
it was ok

Posted by on 22 Aug 2024

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5 out of 5
Was mir sehr gut gefallen hat, dass Frühstücksbuffet. Es war reichlich und für jeden Geschmack was da. Auch das Personal war sehr zuvorkommend.

Posted by on 20 Aug 2024

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4 out of 5
Rent a bike is the best thing you can do. Sushi on the rooftop is excellent

Posted by on 22 Jul 2024

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3 out of 5
Erfüllt die Kriterien eines 4-Sterne Hotels nicht. Personal war sehr freundlich.

Posted by on 7 Feb 2024

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4 out of 5
Gut gelegen, freundlichen Empfang, nur an die Sauberkeit muss gearbeitet werden, sonst passts.

Posted by on 22 Jul 2023

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4 out of 5

Posted by on 20 Jul 2023

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4 out of 5

Posted by on 19 Jul 2023

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Property Features

Tivoli Hotel offers its guests an indoor pool and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 53820 square feet (5000 square metres) and includes a conference centre. A rooftop terrace, an arcade/games room, and multilingual staff are also featured at the luxury Tivoli Hotel. For a fee, parking is available. This 4.5-star Copenhagen hotel is smoke free.

  • 679 guestrooms or units
  • 12 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 53820 sq ft of conference space
  • 5000 sq. m of conference space
  • Built in 2010
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Copenhagen Central Station (1.5 km / 1 mi)
  • Metro station: Dybbølsbro Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Tivoli Hotel offers 679 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Tivoli Brasserie – This brasserie serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Tivoli Bar and Lounge – This bar serves dinner and light fare. A children's menu is available. Open daily.

Sticks'n'Sushi – This restaurant specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

MASH Penthouse – This steakhouse specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 4 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Motor boating nearby
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: DKK 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Smoke detector
  • Pets cannot be left unattended
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 105 for children
  • Self-parking fee: DKK 295 per day
  • Pet fee: DKK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tivoli
  • Tivoli Copenhagen
  • Tivoli Hotel
  • Tivoli Hotel Copenhagen
  • Tivoli Hotel Hotel
  • Tivoli Hotel Copenhagen
  • Tivoli Hotel Hotel Copenhagen

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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