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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
On the beach, white sand, free beach cabanas, sun-loungers
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
On the beach, white sand, free beach cabanas, sun-loungers
Boating

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa
  • Bar
  • All-inclusive

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | In-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1023)
The price is €239
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools or soak in the 2 hot tubs
  • Indulge with body scrubs, facials or manicures and pedicures at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Punta Langosta Pier and 7 minutes from San Miguel Church
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At El Cozumeleño Beach Resort - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant – This restaurant is located on the beach.
La Veranda – Overlooking the pool, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar – On-site bar. Open daily.
La Pérgola – On-site coffee shop. Open daily.
Lobby bar – On-site lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 291 out of 1077 reviews
Rating 8 - Good. 288 out of 1077 reviews
Rating 6 - Okay. 210 out of 1077 reviews
Rating 4 - Poor. 145 out of 1077 reviews
Rating 2 - Terrible. 143 out of 1077 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ileana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No estoy nada satisfecha
Nada satisfecha, el cuarto, olía a muchísima humedad, las instalaciones y áreas muy descuidadas, , muchos detalles que podrían estar mejor, ya que el hotel es bonito, pero descuidado . Las tostadas de marisco, apenas y tenían mariscos, no encuentras al menos un ceviche de pescado o camarón se supone que estás en el mar un guacamole ,una simple ensalada ni eso, la pizza horrible,(hawaiana). del personal la mayoría bien pero destacando al mesero Pedro , que nos atendió excelente a la hora del almuerzo . A las 11 nos dijeron que era el check out, nos entregan 3:30 la habitación y a las 11 am ya casi te corren del hotel, una recepcionista muy grosera y nada amable , ni siquiera nos quiso guardar la maleta,mientras nos íbamos del hotel para disfrutar un poco más, nos dijo que la dejáramos ahí en el lobby( botada) , según por qué donde se guardaban las maletas estaba lleno. Los cocteles muy malos.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosa, Chicago

Stayed 1 night in Nov 2024

6/10 Okay

Hugo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar viejo y descuidado Colchones pasados de tiempo. Mínimo deben tener unos 15 años y están en pésimas condiciones. Me tocó cucarachas en la habitación. Comida de bufet poca variedad y desabrida
Stayed 2 nights in Nov 2024

8/10 Good

Lexie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We really enjoyed the stay! A couple of notes: this property is not a super fancy luxury resort.. some elements are outdated. You can see it has been around a while, but we thought this added to the charm. Besides, it had the best all inclusive resort food we have ever had. (We would totally go for better food over better facilities) The beach was kind of rocky, which I understand is common for Cozumel. That being said, the sea wall and docks meant that the water was super calm and super clear! It was definitely clearer than the beaches even just on the other sides of the docks. We did some of the best in resort snorkeling I have ever done. The resort is technically close enough to walk to town, but it is a bit of a trek. We took about 45 minutes to get to town— and we are fast walkers. We loved the different pools and that each area had a different vibe. Very nice!
Stayed 4 nights in Nov 2024

4/10 Poor

Gerassimos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel need major upgrade. Very old and no amenities...
Stayed 5 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
I have stayed here 4 times in the last 3 years. I come back primarily b/c of the staff. Always welcoming; always friendly. There is nothing wrong with the food but it is not spectacular. The room has shower heads that are not always consistent but b/c of the staff, I can overlook this kind of stuff. My room is always clean as is the facility. The property location makes it easy to get to activities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed being on the north of Cozumel. It was quiet and felt safer less touristy.
Stayed 4 nights in Nov 2024

2/10 Terrible

Damion Jabbar

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that we liked about the property, let’s say food was ok. Things we didn’t like: Air conditioning insufficient, Mildew/Mold on sofa in room, door to adjacent room didnt lock (4 screws were put into door to keep it closed), mildew in bathroom, Pool consistently (3days) cloudy/murky, Jacuzzi hot tub had BROWN WATER & one night was stinking of a bad odor, beach area eroded. We had a total of 10 family/friends - 2 checked out to a different hotel 1st night, 2 went home a day earlier because they couldn’t take it anymore.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tabata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food ever!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ireri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but the food could be better
Stayed 5 nights in Nov 2024

2/10 Terrible

Julie

Liked: Cleanliness, room comfort
Saw the nice price. Totally regret it
The place has so much potential, nice pool (just needs to be cleaned), rooms are adequate and clean . That’s the good part. The food is adequate if you like buffet with zero flavor. I had to ask for salt and pepper. There is a menu to order from and I met nothing but resistance and excuses why I couldn’t order from it. Finally a quick call to the manager allowed me to order from the menu. Drinks are in recycled cups. No pool bar. It’s non functional. No bar stools at the other bar. Bottom of the budget. Cheapest beverages and food available. It’s very sad because all you see is the wealth of potential this place could be. Until they make some serious changes I would not let the price entice you to book here. You will regret it.
Stayed 7 nights in Nov 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved David, Angelica, Roger, German and all the dining room staff. The service at the bar and the Dining-room and pool is fantastic. All the maids are great! Food is good. Rooms are fair and the view can’t be beat!
Stayed 14 nights in Oct 2024

4/10 Poor

Rameses, Monrovia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is right on the water, awesome location, not far from the airport, shops, and the downtown area.
Stayed 7 nights in Nov 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
The property has a nice location. Unfortunately the drink options are not good and beds uncomfortable.
Stayed 5 nights in Nov 2024

4/10 Poor

David

Travelled with group
Disliked: Staff & service, property conditions & facilities
Drinks weee strong, pool was ok. Staff was indifferent and food was awful
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First all inclusive I have ever been to so I have nothing to compare this resort to but I would definitely book a stay here again!
Stayed 7 nights in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely amazing. For an AI resort the food was better than other resorts plus there's 5 restaurants off the resort to go eat at within 600 ft if you like. I do think they should have room service available to all floors as it does not state that on the website when booking. Also get mini fridges in all rooms please.
Stayed 5 nights in Oct 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Property is dated
Stayed 6 nights in Oct 2024

8/10 Good

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone working at the hotel were very friendly helpful and professional. Everything was super clean. Some maintenance going on outside which did not bother us at all it was good to see that they were taking care of the outside. However, it seems that their bathroom shower area could do with an upgrade. We had two rooms and both were equally disappointing. Definitely some remodeling is needed in the rooms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas A

Travelled with family
We’ve been staying at El Cozumeleno for 20 years. We like the small all inclusive vibe. There is a great snorkeling area directly in front of the hotel. Pepe Scuba picks us up right at the pier. The food is always good. Most importantly, the staff treats us like family. They’re very kind, attentive people. The rooms need some updating but for us it’s a very convenient location.
Stayed 12 nights in Oct 2024

6/10 Okay

Carl

Travelled with family
Liked: Staff & service
The dress dining facility was disappointing. Same food every day and it wasn't worth the reservation and dress up effort. overall food was substandard. Little variety and low quality.
Stayed 6 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, atmosphere, location, architecture,
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people we have been to this resort 14 times great people and great service. From fredrico at the door and Martha at the desk to Cezar in Activities and waiters and bar tenders Santiago,luis German randy,.mateo,Aaron and many more they know us by name and treat us like Family. Definitely many many more trips in our future
Stayed 7 nights in Sep 2024

4/10 Poor

Jessica Anne, Canonsburg

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We came to this resort as a young couple, 1st time out of the country 25 years ago. Coming back was for nostalgia... wish we had not. It's not well upkept at all, and the few places is AC, were still so humid and sticky. The buffet is sad. The restaurant is quite good, however.
Stayed 7 nights in Sep 2024

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always return tosame hotel. Cant beat value for money, but hotel is getting a little dated and jaded over the years we've been going.
Stayed 6 nights in Sep 2024