Sonesta Hotel Cusco

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Lobby sitting area
Exterior
Lobby sitting area
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Coricancha
    8 min walk
  • Plaza Tupac Amaru
    12 min walk
  • Twelve Angled Stone
    14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    11 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Double Beds

Standard Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Hotel Cusco

Hotel with free breakfast, near Plaza de Armas
This smoke-free hotel features a restaurant, 2 bars/lounges and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up and a free manager's reception. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down duvets and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Sonesta Hotel Cusco gets high marks from our customers. During your stay, you're just a quick walk from Cusco Craft Center. You'll find features such as free WiFi in public areas, free airport pick-up service and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Cusco Craft Center and Orellana Pumaqchupan Park
  • Free airport pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sonesta Hotel Cusco. A free shuttle from the airport to the hotel is free (available on request).

This 4-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Mamaji – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are available for USD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 1007 reviews" "
Rating 8 - Good. 157 out of 1007 reviews" "
Rating 6 - Okay. 29 out of 1007 reviews" "
Rating 4 - Poor. 16 out of 1007 reviews" "
Rating 2 - Terrible. 9 out of 1007 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ELisabeth, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Big room upgraded and amazing helpful and polite staff. Great breakfast and restaurant services. They serve breakfast starting 3am
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, staff was excellent, there are lots of options at the breakfast buffet, and the noise from traffic outfront was supprisingly minimal.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. Very nice place and everyone are so friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and eager to offer help with any questions or concerns. The hotel was clean, quiet, and offered a delicious breakfast buffet. The area is also close to the Wanchaq train station and the main plaza which made shopping and reaching tourist destinations convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone here are really nice. They want to take care of the travelers. The buffet is huge and with so many options that any diet restrictions could be fine here. Everything is walking distance and all of the tours I had the end up really close to the hotel so to me the location was great
Stayed 2 nights in Aug 2024

10/10 Excellent

FRANCESCA, KINGSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations . Only issues we had was no air conditioning working . And no Expedia upgrade despite three separate reservations . They claimed the hotel was fully booked . All 3 times
Stayed 1 night in Aug 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable area with sight to visit, restaurants, and near town center. Restaurant in hotel DELICIOUS and staff made you fill like VIP starting at the front door.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Stayed 3 nights in Aug 2024

10/10 Excellent

YIUFAI

Stayed 2 nights in Aug 2024

10/10 Excellent

Yonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with exceptional service
Stayed 2 nights in Aug 2024

10/10 Excellent

Darline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Accommodations in Cusco!
Wonderful choice! Hotel staff was friendly, helpful and very efficient. Great restaurant and bar with beautifully prepared food and drink options. Lovely park view across the street. Located in a very safe and walkable neighborhood near local shops and restaurants. I will definitely come back when visiting Cusco!
Stayed 3 nights in Aug 2024

10/10 Excellent

Subham

Stayed 1 night in Jul 2024

10/10 Excellent

Subham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my best hotel stays with a tiny blot…
This is one of the best hotel stays I have even been into. The rooms are equipped with all the necessary facilities and amenities. The reception area is full of positive energy and always available for any help, be it calling a taxi for u, walking through your bill, exchanging currency… you name it and they have a solution. Super humble and hospitable! Lets jump into the location. Huge Artisan market right in front along with a small park in the median crossing. Basically, u don’t hav to go anywhere for your Peru gift shopping unless you want to. Its right there! To your left as u step out of hotel, you walk for 0.5 miles, and u have the famous Plaza De Armas… center of Cusco with all the top restaurants, shopping brands, museums, etc. Coming to food they have an in house restaurant called Mamaji… OMG… the buffet is super exhaustive… mix of local cuisines, American style breakfast… one of the best I have ever experienced in a hotel breakfast buffet! I wud recommend to give a tey to their dinner menu as well at least once. Coming to the in house tour desk they have. Not the best I would say… Only reason I went thru them was bcoz it was in house. The price was little bit on the higher side also they did few false commitments which I didn’t like. Management should take a look at this side I would say.
Stayed 1 night in Aug 2024

10/10 Excellent

Michaelle M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super easy to get to and if you contact the hotel in advance they have a shuttle to and from the airport. The breakfast was fantastic and the walk to the historic center was close. A lot of restaurants around the hotel within walking distance.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandipan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Myrna Dennisse, Fishers In

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Cusco is a great hotel. It’s an easy 20 min walk to the Plaza Armas and other sights. I would recommend it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was excellent. The hotel was in a great location and room was clean and comfortable. The service was excellent. The only recommendation I have is giving the option of early check in. During my whole 3 weeks in Peru this was the only hotel that didn’t have early check in or have room available when we arrived. I had even emailed hotel ahead of time but was told it was based on availability. We arrived in Cusco around 5:30 am and had to wait at least 5 hours for a room. We were exhausted after traveling for 20 hours as well as being sick. We had to pay to eat at breakfast buffet while waiting. It was expensive and I barely ate anything but it had a lot of options and it was very good. We were obviously upset from waiting and front desk staff were professional but really couldn’t do much to facilitate things. Besides that hiccup, the entire stay was excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Shams

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here, a beautiful hotel, very convenient to the airport and sites in Cusco. The staff is simply amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer, Santo Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of true staff is really invested into giving you the best experience ever.
Stayed 3 nights in Jul 2024