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Quality Inn & Suites Richardson-Dallas

2.5 star property

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Photo gallery for Quality Inn & Suites Richardson-Dallas

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Interior
Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

Map
2458 N Central Expy, Richardson, TX, 75080
  • Eisemann Center for the Performing Arts
    ‪8 min walk‬
  • CityLine
    ‪2 min drive‬
  • University of Texas at Dallas
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.0 out of 5, Very good, (1003)
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includes taxes & fees
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About this property

Quality Inn & Suites Richardson-Dallas

Hotel in Richardson with free breakfast and 24-hour front desk
Laundry facilities, a 24-hour front desk and ATM/banking services are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Quality Inn & Suites Richardson-Dallas offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richardson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the helpful staff at Quality Inn & Suites Richardson-Dallas. During your stay, you're just a quick walk from Eisemann Center for the Performing Arts. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include laundry facilities, a lift and an ATM
  • 12 minutes by car from Galleria Dallas and 7 minutes from University of Texas at Dallas
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn & Suites Richardson-Dallas also features a vending machine, laundry facilities, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Richardson hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Fitness facility
  • Public bath

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Econo Lodge Inn Richardson
Econo Lodge Richardson
Econo Lodge Inn Richardson-Dallas
Econo Lodge Richardson-Dallas
Econo Lodge Inn Suites Richardson Dallas
Quality Inn Suites Richardson Dallas
Econo Lodge Inn Suites Richardson Dallas
Quality Inn & Suites Richardson-Dallas Hotel
Quality Inn & Suites Richardson-Dallas Richardson
Quality Inn & Suites Richardson-Dallas Hotel Richardson

Quality Inn & Suites Richardson-Dallas Reviews

Reviews

6.0
Rating 10 - Excellent. 145 out of 714 reviews
Rating 8 - Good. 132 out of 714 reviews
Rating 6 - Okay. 157 out of 714 reviews
Rating 4 - Poor. 90 out of 714 reviews
Rating 2 - Terrible. 190 out of 714 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Joe Lacy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

business

the state was okay, but at check in I had to pay a refundable deposit and when making the reservation it stated all fee were included.
Stayed 3 nights in Jan 2025

2/10 Terrible

Monique

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager stated he was going to refund me for a night i used and now they are refusing to refund me. Roaches Everywhere and smelled liked tabacco and must. No where is it clean and the bathroom have left over hair from previous peope
Stayed 3 nights in Jan 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Timi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Patrick

Liked: Room comfort
Disliked: Property conditions & facilities
Basic. Decent value
Stayed 3 nights in Dec 2024

6/10 Okay

Colton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good, however certain things about the rooms could’ve been better. Door to bathroom was kinda rusted and not set properly. Shower would go in and out of hot and cold. More outlet options around king size bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Maher, Burbank

Disliked: Property conditions & facilities
Not clean inside the rooms
Stayed 2 nights in Dec 2024

6/10 Okay

Luis

Stayed 2 nights in Dec 2024

10/10 Excellent

Alberto

Stayed 1 night in Nov 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Nov 2024

4/10 Poor

Kristi

Disliked: Staff & service, property conditions & facilities
Staff was extremely rude!! There were two me fighting in the hallway no security at all rooms are tiny they have a 30 dollar deposit not listed on any website that they do that!! Says they have a hot tub they do not rooms are outdated with broken electrical items we had to be switched to a different room because of the tv being broken lady was unbelievably unprofessional and ride over the ordeal I am not impressed I wont ever stay here again !!!
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Not Recommend to Travelers

We had a 5 night reservation but we only stayed 1 night due to the condition of the room and hotel. The only good part of this hotel was the closeness to the DART city transportation station, that was less than a quarter mile walk from the hotel. The room was not cleaned prior to us checking in as there were multi bugs (roaches etc.) on the floor and bathroom. In the shower there was visible dirt, other peoples hair and pubic hair on the walls and floor of the shower. The towels provided were also stained and the sheets also had other peoples hair and stains on them. We cut our losses in regard to the remaining 4 nights (a loss of $200+) because of the conduction of this hotel and how dirty it was. I would never recommend this hotels to anyone given how dirty the room was and in general the condition of the hotel as a whole. If you are looking for a cheap/not so clean location to stay way outside of downtown Dallas then this might be ok but if you value cleanliness then do not stay here.
Stayed 5 nights in Nov 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was decent. The negatives...the security latch on the door was not secure. So only the deadbolt kept the door locked. The toilet sest only had 1 bolt keeping it attached. There were a few roaches that ran through and stomped on 1. The fridge worked but wasnt balanced and made odd sounds when cooling.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chhua Tha

Travelled with partner
Liked: Amenities
Everything is perfect except they just gotta fix their lightbulbs, as I was showering the light went off, lol.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ivonne

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Never again

The staff was good very friendly and nice. The hotel itself was not. I will never stay there again. The continental breakfast was a joke also they want to charge $15 to be able to take dmfood to eat in the room. That is absurd for the crappy food they offer??? We instead opted to check out way early and go eat breakfast a a diner in Frisco which cost us much less and was fresh made to order food. The rooms were very small and the renovations were bad there were still cracks in the rooms plaster coming off paint all over areas no paint should be like the shower stall. Towels were cheap and we found roaches in our daughters room.
Stayed 1 night in Oct 2024

4/10 Poor

Tobi

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Get a new shower

Stayed 1 night in Oct 2024

6/10 Okay

Hunni

Liked: Cleanliness, staff & service, property conditions & facilities
Staff isn't friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Lavondria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Selena, Iowa Colony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old
Stayed 1 night in Sep 2024