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Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Front of property
Reception
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
4112 S Carrier Pkwy, Grand Prairie, TX, 75052
  • Grand Prairie Premium Outlets
    4 min drive
  • Lynn Creek Park
    5 min drive
  • Joe Pool Lake
    5 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 31.2 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel

Hotel in Grand Prairie with free breakfast and fitness centre
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel offers 70 accommodations with DVD players and video game consoles. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel. During your stay, you'll be close to Epic Waters Indoor Waterpark. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • 13 minutes by car from Choctaw Stadium and 13 minutes from Six Flags Over Texas
Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel. Free self parking is available.

This Grand Prairie hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Dallas-Grand I-20
Holiday Inn Express Dallas-Grand Prairie I-20
Holiday Inn Hotel Dallas-Grand I-20
Holiday Inn Express Hotel Suites Dallas Grand Prairie I 20

Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 383 out of 644 reviews" "
Rating 8 - Good. 160 out of 644 reviews" "
Rating 6 - Okay. 47 out of 644 reviews" "
Rating 4 - Poor. 27 out of 644 reviews" "
Rating 2 - Terrible. 27 out of 644 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator sketchy
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this location and property were great! The staff was super friendly and welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Travelled with family
Liked: Staff & service
Good place to stay with great breakfast!!
Stayed 1 night in Jul 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

charity

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Good service
Stayed 1 night in Jul 2024

10/10 Excellent

liliana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Rodrigo

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Janell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down, dirty, room smelled, people hanging out in cars, slimy floor
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the need.
Stayed 1 night in Apr 2024

4/10 Poor

lauren

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Older and floors sticky. Elevator seems like it could break.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was awesome. The staff was awesome. I was there because my niece was graduating from Dallas Baptist University. Thank you staff for your kindness and helpfulness.
Stayed 1 night in May 2024

6/10 Okay

Elisa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
THE FIRST ROOM THE TV DID NOT WORK SO WE WERE MOVED TO ANOTHER ROOM 😔 OKAY FINE MOVED TO ANOTHER ROOM THE SOAP / SHAMPOO/ CONDITIONER DISPENSER WASN'T LOCKED THE SOAP WAS EMPTY HAD A PROBLEM WITH THE TV IN THAT ROOM .WE WERE TOLD NO MAINTENANCE IN THE PROPERTY OK WE BREAKFAST THE BACON WAS HARD THE OATMEAL WAS WATERY DIDN'T SEE ANY GRITS WENT TO THE POOL ON SUNDAY THE POOL WAS FULL OF LEAVE THE WATER WAS OKAY WENT INSIDE ASKED WHETHER ANYONE THERE TO CLEAN THE POOL THE MANAGER I ASSUME OR THE LADY AT THE DESK SAYING THERE'S NO MAINTENANCE HERE IT'S AN OUTSIDE COMPANY THAT CLEANS THE POOL THAT'S SAD THAT A HOLIDAY WAS COMING UP THE POOL SHOULD HAVE BEEN CLEAN OVERALL CUSTOMER SERVICE WAS OKAY BUT IF I HAD TO CHOOSE TO STAY THERE AGAIN I WOULDN'T IF I COULD RATE I WILL GIVE YOU A FIVE I WILL NEVER RETURN TO THIS HOTEL GRAND PRAIRIE TEXAS AGAIN
Stayed 3 nights in May 2024

10/10 Excellent

Juanita

Stayed 1 night in May 2024

8/10 Good

Sharon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The facility staff and over all facility was very nice. However the shower in our room (409) leaked water onto the bathroom floor every time we used the shower. And the carpet was very sticky. My house shoes stuck to the carpet and I would not walk on the carpet barefooted because it felt so gross. Fix those two things and I would rate your property very nice.
Stayed 2 nights in May 2024

10/10 Excellent

Vanessa

Stayed 1 night in May 2024

10/10 Excellent

Latisha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, good breakfast
Stayed 1 night in May 2024

10/10 Excellent

marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great placy
Very nice hotel. Great location with lots of restaurants close by. Staff very friendly. Room clean and comfortable. Quite even though on first floor next to entrance
Stayed 1 night in May 2024

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
Dirty carpet
They was a strong smell as you walked in like overdone Lysol. The worst part was the carpet in the room. It was very sticky and my white socks were ruined after walking on it. Also, a loud vibration woke me up in the middle of the night. It kept going off but we never figured out where it was from.
Stayed 2 nights in May 2024

8/10 Good

misty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking we easy, check in staff was nice and rooms were clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Jubilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the door doesn't have the top flip lock, you can tell it's been damaged for awhile. Room 214
Stayed 1 night in Apr 2024

10/10 Excellent

Taalia, Marshall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Clean room. Breakfast was great during our stay.
Stayed 1 night in Jan 2024

6/10 Okay

Shanese Johnson John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the beds were comfortable. The breakfast was ok. The staff told us that theyvwould bring more pancake mix out but never did.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Mar 2024