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NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Exterior
Presidential Suite, 1 King Bed | Living area | 50-inch TV with cable channels
Outdoor wedding area
Bar (on property)
Outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
  • Pet-friendly
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
8201 Preston Rd, Plano, TX, 75024
  • Children's Medical Center Plano
    18 min walk
  • Stonebriar Centre Mall
    2 min drive
  • KidZania USA
    2 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    24 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch TV with cable channels

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nylo Loft)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Nylo Loft)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Boutique hotel connected to a shopping centre in Legacy Park with free parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. During your stay, you'll be connected to a shopping centre and within walking distance of Stonebriar Centre Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from Legacy West
  • Cats and dogs welcome for a fee
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. Free self parking is available. A complete renovation of NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was completed in June 2020.

Smoking is allowed in designated areas at this 3.5-star Plano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
LOFT Kitchen & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 to 15 for adults and USD 4 to 15 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1002 reviews" "
Rating 8 - Good. 204 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family visit
Great stay. Comfy and clean. Need more regular car chargers that are non Teslas.
Stayed 2 nights in Aug 2024

8/10 Good

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. Wonderful hotel service, and the rooms have concrete walls so it’s very quiet. Location is great for shopping and places to eat as everything you need is within a mile or so.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Dog friendly great value
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great value. Dog friendly. Staying again in two weeks for another business trip
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Renita

Stayed 1 night in Aug 2024

10/10 Excellent

Dezman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bar area and the pool was great! The room was so cool and comfortable even in a Texas summer
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and back yard area. Dog friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comforting
Stayed 3 nights in Jul 2024

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, my only negative feedback would be that the day I was checking out the hotel, there was a large gentleman pulling on the doors to see if they were unlocked and it was the scariest thing I’ve ever experienced. It was just my daughter and I there and we were literally leaving the room to check out as he pulled my door to see if it was unlocked and when I finally built the courage to see after I felt he has walked off - I saw him as he was still pulling other doors to see if they were unlocked. I told the front desk and they said they didn’t see anyone that I described.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce

Liked: Staff & service, property conditions & facilities
Just always a great place to stay!! Plenty food options
Stayed 1 night in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel! My only complaint which is minor in comparison to everything is that the rooms don't have mini fridges or microwave. Other than that, this is my favorite hotel and is my go to!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mitzie

Travelled with family
Liked: Property conditions & facilities
Customer service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blake

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful! Love that it’s also dog friendly!
Stayed 1 night in Jul 2024

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anuradha

Stayed 2 nights in Jul 2024

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

John, Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was great Except the A/C when it was 100 degrees outside and about 80 inside. Halls were hot, was sweating in the room and finally had a fan delivered at 10pm. Spoke to several other guests who were having the same issues and some of them had to change rooms.
Stayed 1 night in Jul 2024

2/10 Terrible

Tameka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I thought
The hotel was horrible. Had a very nasty smell
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Lack of thought with the room design
The bath sink is tiny, like an airplane or train bathroom. It was virtually impossible to use it without splashing water everywhere. Very loud a/c unit on the window that ran continuously.
Stayed 1 night in Jun 2024

10/10 Excellent

Delisa

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay at a hotels in 10 years
Awesome stay! Ayinde, Charles and staff were excellent ambassadors to Hilton and NYLO. I can actually say that this was the best customer service I have had in 10 years at a hotel. Hotels.com did not have my payment sent to Hilton and the staff rectified this issue. They actually were the key part of the problem solving, Hotels.com customer service did not help at all… they just said to “check back with the front desk to see if it was solved and paid” several times on the phone. The front desk staff was very communicative and let me know that it was resolved. We frequently use this hotel and will continue. It has great proximity to restaurants and its amenities are top notch.
Stayed 1 night in Jun 2024