Quality Inn & Suites Garland - East Dallas

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Garland - East Dallas

Exterior
Seasonal outdoor pool
Pillow-top beds, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Lake Ray Hubbard
    1 min walk
  • Texas Skatium
    5 min drive
  • Garland Convention & Reception Center
    10 min drive
  • Dallas, TX (DAL-Love Field)
    42 min drive

Room options

Standard Room, 2 Double Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn & Suites Garland - East Dallas

Lakefront hotel with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Garland - East Dallas. During your stay, you're just a quick walk from Lake Ray Hubbard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Steps from Lake Ray Hubbard and a 4-minute drive from Sapphire Bay Marina
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Garland - East Dallas. Self parking is free. A complete renovation of Quality Inn & Suites Garland - East Dallas was completed in March 2022.

Smoking is allowed in designated areas at this Garland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • 0.05 per cent cleaning fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 697 reviews" "
Rating 8 - Good. 232 out of 697 reviews" "
Rating 6 - Okay. 92 out of 697 reviews" "
Rating 4 - Poor. 69 out of 697 reviews" "
Rating 2 - Terrible. 77 out of 697 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay at the hotel
Stayed 4 nights in Aug 2024

2/10 Terrible

tricia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty stains on the floor stains on the comforters. Didn't even feel comfortable walking around the room without shoes on. The room was hot and just all around smelt bad I had went to the store and bought a candle to light because the smell was giving me a headache..
Stayed 2 nights in Aug 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 2 nights in Jul 2024

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to cancel.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice people, room was adequate, no shower curtain, but housekeeping brought it up promptly. Nice breakfast was provided.
Stayed 2 nights in Jul 2024

4/10 Poor

Marvin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not booking again at this location ever
Very complicated access to the property (just one way access)
Stayed 3 nights in Jul 2024

8/10 Good

Cyndee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossible to access from the south.
The worst aspect was not being able to access the hotel once we got there. The only access was to come from the north, to access by southbound I-30. We came from the south, using GPS, and once we arrived, we found ourselves in the parking lot of some condos, but there were fences preventing us from accessing the hotel. So I parked at a condo, and walked to the hotel to check-in. Then I was told I had to go north east on I-30, do a turn at Dalrock, and come back on the southbound side. It was inconvenient, and the roads are confusing there. the hotel should cut a driveway through a curbed grass area from the parking lot of the condos, so the hotel can be accessed from the south. The room was fine for the price, the bed comfortable enough. It served our purpose, but access needs to be improved.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled really heavy of cigarettes. It was quite uncomfortable. I didn't want to be a pest and tolerated it; mainly because the front desk worker was so kind at check in. Our appliances were also all unplugged so we can to plug everything in ourselves (after figuring it out). The bathroom light flickered on and off and then just wouldn't turn on anymore.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, felt mostly safe, good value for the money compared to area hotels
Stayed 2 nights in Jun 2024

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Weihang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ok. The main problem is it is hard to find the way to reach it because of the construction around the area.
Stayed 4 nights in Jun 2024

2/10 Terrible

Kandie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not whats on website
The hotel shows a veiw of the lake and there are condos surrounding it you can not get to it the access is through the condos its now under the new hyway bridge so we herd traffic all night and the room was small. The people upstairs banged on the ceiling all night. The pool had bugs. The ice machine was set next to the pool not the hotel they are separated and breakfast was toast or yoguert and coffee tasted metallic.
Stayed 1 night in Jun 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and pool
Stayed 1 night in Jun 2024

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was excellent. Very clean and comfortable. Staff was amazing. Would definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Liked: Amenities
Overall great location and great customer service !
Stayed 4 nights in Mar 2024

10/10 Excellent

Rozhy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it was good. Thank you for your good service
Stayed 2 nights in May 2024

6/10 Okay

Juan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom....cockroaches....shady area...only positive was the friendly clerk ..she was super nice..but the whole hotel needs a cleaning
Stayed 3 nights in May 2024

10/10 Excellent

Yora

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

mixi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took long & asked to many question regarfing our stay
Stayed 1 night in May 2024