Sheraton Dallas Hotel by the Galleria

4.0 star property
VIP Access

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Photo gallery for Sheraton Dallas Hotel by the Galleria

Exterior
Bar (on property)
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Bar

Explore the area

Map
Dallas, TX
  • Galleria Dallas
    ‪9 min walk‬
  • Addison Circle Park
    ‪6 min drive‬
  • Medical City Hospital
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Sheraton Dallas Hotel by the Galleria

Hotel with free local shuttle, a short walk to Galleria Dallas
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Sheraton Dallas Hotel by the Galleria offers 317 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Dallas Hotel by the Galleria. During your stay, you're just a quick walk from Galleria Dallas. Features include free WiFi in public areas and a free area shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Galleria Dallas and 11 minutes from Dallas Market Center
  • Free local-area and shopping centre shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Dallas Hotel by the Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 12 meeting rooms, and coworking spaces. Event space at this hotel measures 500 square feet (46 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Dallas Hotel by the Galleria. An area shuttle within 3 mi and A shopping centre shuttle are free. Parking is available for a fee.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Water Fire Grille – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Uncovered parking on site (USD 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.53 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Uncovered self-parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 12 March and close on 30 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Galleria Sheraton
Sheraton Dallas Galleria
Sheraton Dallas Galleria Hotel
Sheraton Dallas Hotel Galleria
Sheraton Hotel Dallas Galleria
Sheraton Hotel Galleria
Sheraton Galleria

Sheraton Dallas Hotel by the Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lillian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roshandura at the front was amazing. She was friendly, attentive and helpful. I couldn't figure out the AC in my room, she sent the engineer up in just a few minutes, then my tv was disconnected from their WIFI, she sent the engineer up again, glad I called he had to plug some cords in, do a reset, etc. The engineer was quick and pleasant. Also the young gentleman in breakfast is a hardworker, he kept himself busy, did NOT see his phone not once, was respectful, attentive to all customers, him and Hispanic male made sure the breakfast stayed full and waited on customer to their needs. Will definitely be back.

10/10 Excellent

meysam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Akilah

Stayed 1 night in Jan 2025

2/10 Terrible

Fernando

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Humberto

Stayed 2 nights in Jan 2025

6/10 Okay

Alexandra

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in a noisy, busy area due to the mall. Because of this, there is a price to park and they get you to sign up for their rewards in order to have reduced charge. Rooms felt dank and we were definitely expecting better quality. We did appreciate the Netflix sign on capabilities though. We were only in town for one night for a gala and just decided to stick it out.
Stayed 1 night in Dec 2024

8/10 Good

D.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property is within safe walking distance to the Galleria Mall. No need to hassle with traffic when you can leave your car parked very close to your hotel room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room
Stayed 2 nights in Jan 2025

8/10 Good

Deborah

Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
Check in was easy. Lobby was clean and fresh up to date and quite. Our room was fresh and clean. Tub was out dated but clean would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

NIYONIZEYE

Stayed 1 night in Jan 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The areas around the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Porsche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcelino

Stayed 1 night in Dec 2024

10/10 Excellent

Thilanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay there on new years eve and day! Sara & Diamond were exceptional!!
Stayed 2 nights in Dec 2024

2/10 Terrible

NIYONIZEYE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok
Stayed 1 night in Jan 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like their was no microwave in suites
Stayed 4 nights in Dec 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel central located, provided all my needs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bolatito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good place just the rooms to basic
Stayed 2 nights in Dec 2024

2/10 Terrible

Edgar A.

Stayed 1 night in Dec 2024

8/10 Good

Mr. Barry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsten

Great value for the price we paid.
Stayed 1 night in Dec 2024