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Hilton Garden Inn Des Moines/Urbandale

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Des Moines/Urbandale

Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
8600 Northpark Dr, Johnston, IA, 50131
  • Merle Hay Mall
    ‪7 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks Included)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds (Drinks & Snacks Included)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks Included)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Drinks & Snacks Included)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for King

Combined shower/bathtub, free toiletries, hair dryer, towels

King

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hilton Garden Inn Des Moines/Urbandale

Hotel in Johnston with fitness centre and sauna
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Hilton Garden Inn Des Moines/Urbandale offers 148 accommodations with coffee/tea makers and a hairdryer. 36-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Des Moines/Urbandale. During your stay, you'll be close to Pioneer Hi-Bred Headquarters. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • 11 minutes by car from Jordan Creek Town Center and 11 minutes from Drake University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Des Moines/Urbandale offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hilton Garden Inn Des Moines/Urbandale also features gift shops/newsstands, a garden, and a picnic area. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant only serves breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Des Moines Urbandale
Hilton Garden Inn Hotel Des Moines Urbandale
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale Johnston
Johnston Hilton Garden Inn Des Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale
Hilton Garden Moines Urbandale
Hilton Des Moines Urbandale
Hilton Garden Inn Des Moines/Urbandale Hotel
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Des Moines/Urbandale Hotel Johnston

Hilton Garden Inn Des Moines/Urbandale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy, Muscatine

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

Don’t have amenities they claim to.

I have stayed at Hilton garden inns before with no complaints. Bed was not comfortable and hot tub was permanently closed and fitness center was closed. I specifically booked a hotel wanting a hot tub and would have liked to work out. Feel like that should be noted in the hotel details. Feel a little ripped off.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Li-Wen, Colorado Springs

Travelled with family
Disliked: Amenities, property conditions & facilities
Construction in the lobby area. Very dusty. The check in staff was very cold, arrogant, and not friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with group
Liked: Staff & service

Nice place when done.

Nice place but there was a lot of construction going on.
Stayed 1 night in Nov 2024

10/10 Excellent

Quinton, charles city

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2024

4/10 Poor

Sanela

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was great. The rooms were not great, first room the toilet was broken and the bedding looked overused. The second room was a little better but not much. The mirror is in the closet where there is no lighting, the room was so cold even though the thermostat was turned up it could not warm It enough. The bathroom faucet water pressure was non existent and there is no ventilation in the bathroom. The fridge smelled like straight up alcohol.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Very friendly staff and clean air. We will be returning for future visits.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even though the property is under renovation's. Everything is what is expected when you stay at any Hilton. Top notch all around.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

8/10 Good

Dalton

Liked: Cleanliness, staff & service, amenities
It sas really nice minus the construction
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

8/10 Good

Clayton

Travelled with family and small children
Liked: Amenities
Construction going on some area's closed off. Other than that property will look great when construction is completed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, not a great shower.

Stay was nice room was very clean. Water pressure in the shower was terrible and the drain backed up. We spoke to the front desk about the drain on our first morning. It looked like someone tried to rectify the issue as the drain was caulked, but it was still slow the next morning.
Stayed 2 nights in Sep 2024

6/10 Okay

Millie

Liked: Cleanliness
Due to a mixup in the reservation, (my fault) we stayed in the last room available, which was a King Suite. I felt for the price ($240) that it was nothing special and there wasn't even a free breakfast offered. Half of the Lobby was closed, due to renovations and the Hot Tub was not in service.
Stayed 1 night in Sep 2024

6/10 Okay

Judith, Osage

Travelled with partner
Liked: Staff & service, amenities
We picked this hotel because of it having a hot tub. Needless to say hot tub not up and running and it does not mention this when booking reservation.
Stayed 1 night in Sep 2024

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

This room cost too much for it’s age!

Not impressed with this property for the price we paid on a Saturday. The hot tub was not working. The lobby was undergoing renovation and a mess. Our room was very basic and dated. There was a charge for breakfast. Our view was the worst view I’ve ever had in a hotel. It is below. There was a weird locked closet in the room. Just not impressed.
Our beautiful window view.
Stayed 1 night in Sep 2024

8/10 Good

Peggy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby was being remodeled and the restaurant was closed. The room was nice. It was a little pricey, considering the restaurant being closed, and the lobby remodel.
Stayed 1 night in Sep 2024

10/10 Excellent

Christin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem with our booking , Staff managed very well and was able to check us in within a reasonable time
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024