Quality Inn & Suites Detroit Metro Airport

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites Detroit Metro Airport

Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Coffee service
Lobby
Combined shower/bathtub, rainfall showerhead, free toiletries

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
9555 Middlebelt Rd, Romulus, MI, 48174
  • Southland Center
    ‪10 min drive‬
  • Greenfield Village
    ‪12 min drive‬
  • Henry Ford Museum
    ‪13 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪5 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Detroit Metro Airport

Hotel with free breakfast, in the vicinity of Heritage Park
This smoke-free hotel features coffee/tea in a common area, a business centre and a meeting room. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites Detroit Metro Airport offers 117 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Detroit Metro Airport. During your stay, you'll be close to Heritage Park. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a business centre, a meeting room and laundry facilities
  • 8 minutes by car from Heritage Park and 10 minutes from Southland Center
  • Free airport shuttle service
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn & Suites Detroit Metro Airport also features a vending machine, coffee/tea in common area, and concierge services.

This Romulus hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 4 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Romulus
Quality Inn Romulus
Quality Inn Detroit Metro Airport Romulus
Quality Inn Detroit Metro Airport
Quality Detroit Metro Airport Romulus
Quality Detroit Metro Airport
Quality & Suites Detroit Metro
Quality Inn & Suites Detroit Metro Airport Hotel
Quality Inn & Suites Detroit Metro Airport Romulus
Quality Inn & Suites Detroit Metro Airport Hotel Romulus

Quality Inn & Suites Detroit Metro Airport Reviews

Reviews

6.0
Rating 10 - Excellent. 198 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 183 out of 1002 reviews" "
Rating 4 - Poor. 167 out of 1002 reviews" "
Rating 2 - Terrible. 252 out of 1002 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Nanbo

Stayed 1 night in Sep 2024

2/10 Terrible

Vipulkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Property wasn’t maintained well. Room were not clean. Making noise
Stayed 1 night in Oct 2024

8/10 Good

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Liked the location but very run down and staff was slow to do anything.
Stayed 1 night in Oct 2024

6/10 Okay

Pansy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The furniture was not good. The Chester draws, 3 of them would not stay in, they were rolling out. There was only one mini bar of soap in the bathroom. All those were reported to the front desk.
Stayed 1 night in Oct 2024

8/10 Good

Alexandre

Stayed 1 night in Oct 2024

2/10 Terrible

Sainadh reddy

Shuttle service is too late
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Very run down place, smelled awful, mold in shower/ tub walls,
Stayed 1 night in Sep 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the place is a construction zone. The entire hotel was being torn apart for refurbishment, the hallways dirty, cluttered , missing skirting, reception using a pop up desk, extremely slow, transfer driver dropped me off at north when i had to go to delta to catch my flight and left saying i can get another ride to delta. Nearly missed my flight becausecof this. Worst ever stay in a hotel. Will NEVER rebook with them. Nothing on the website says they have refurbishment going on!
Stayed 1 night in Oct 2024

10/10 Excellent

Olubukola

Stayed 1 night in Sep 2024

8/10 Good

Kenji

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is going thru renovations with construction mess everywhere. Free airport shuttle was nice. Staff was friendly and helpful. Room was basic and clean. Reasonably priced room with a bed
Stayed 1 night in Oct 2024

4/10 Poor

Deoz

Stayed 1 night in Sep 2024

2/10 Terrible

Katrona

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to change rooms three times, because each one had a problem. To the T.v. not working in one room, the other room toilet was backed up, and the other room key didn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

LAXMAN

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Kierstin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Vinay Reddy, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Cheri

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was unacceptable. The hotel appears to have been under renovation for a very long time. The front desk was a table in the lobby. The door to our room wasn't even locked when we got there, which seemed unsafe. There was a hole punched through the inside of the bathroom door, urine and hair on the toilet, dirty spots in the tub, wallpaper peeling off, a white substance next to the sink, a lot of sticky surfaces throughout the room, the curtains were ripped and hanging down, one reading light was broken, another didn't even have a bulb, there were large cobwebs in the corners and by the windows and the room smelled like cigarettes. There was no breakfast as advertised. Booked for 2 nights via Expedia and left before checkout time the first day. We were offered a king room for an upcharge, but that was not sufficient for our group size. Requested a refund for the 2nd night and have not received. Was also told there was an additional $8 service fee once we got there, I was charged $12.Had we not gotten there so late after a delayed flight, we would not have stayed the first night either. This hotel should not be selling the rooms that have not been renovated and should be more clear about the conditions prior to booking. The location was convenient and the front desk person was congenial, although I can only imagine the number of upset and disappointed customers she has to deal with given the conditions of this hotel. Would not recommend to anyone.
Stayed 2 nights in Sep 2024

2/10 Terrible

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
This is a very bad hotel no soap in the room. The curtains didn’t close. There was noise outside all night. I will never stay here again. It’s totally if I could give it anything I would give it -10 stars. It was awful. Then later on I called to complain about 45 hours after I checked out and the manager was the nastiest piece of work on the phone with me. It was unbelievable. I literally had to hang up on her so needless to say I will never ever stay there.
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Antwaun

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Dearborn Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is getting an update right now, so it will be done in the next six months. All room will be redone. The room that I had was redone real mice for short term sleepover to catch a early flight.
Stayed 1 night in Sep 2024

2/10 Terrible

Lawrence, Phoenix

Business traveller
Disliked: Property conditions & facilities
Terrible room low quality
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
There is no free breakfast . Also some of the staff could be nicer.
Stayed 1 night in Aug 2024

2/10 Terrible

Francie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was shocked to walk in to lobby which didn’t exist a person sitting at a makeshift desk helped us register through all the noise and mess. Walked by the fitness center which was filled with building materials but no equipment. Going to our room was a real shock it was filthy the shower so dirty neither my husband or I would take a shower. The airport transportation basically didn’t exist the driver argued with the desk clerk said he wouldn’t come back to pick us up!! So we scrambled to get an Uber which of course we had to pay for!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Alex

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Undercrenovation for 1 year or more, surorise airport fee $4, surprise security deposit $100, surprise limited shuttle to airport 1x every hour at 15 min to the hot, shuttle pulls up anywhere in parking lot, out of view from main entrance, ….waited 2 hrs for shuttle, then took Lyft, must call for hotel shuttle upon arrival, and find correctvstall to board shuttle at ground transportation terminal hub, cannot waive the. Mercedes can down from any curb
Stayed 1 night in Sep 2024