Douglas Hotels with Room Service

"My daughter and I went to Chicago to run the marathon. Booked The River hotel as it was one of the few hotels I could find with twin beds at a reasonable price located within walking distance to grant park. The room was compact but it was warm, clean, had a microwave oven, mini fridge and espresso machine. Location was absolutely brilliant. Magnificent mile just the other side of the river and plenty of shops, restaurants, bakeries right next to the hotel. Staff were very friendly and helpful, only really had interaction at checking. Highly recommend, I certainly would stay there next time."

"Came with car. Parked and checked in. All good, easy and fast. Went up to room. No straight lake view as reserved, lake behind the corner. Went back to to ask about it. Got lake view room. View was awesome. Room was nice size but either not cleaned or done in a hurry. Not really clean. Some medicines found on the floor. Street and train noises could easily be heard. Even on the upper floors. Staff was really nice and helpful. Took our feedback seriously."

"Friendly staff, zero problems with check-in, clean rooms, hot water and a comfy bed 👍"