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"This is an older more dated hotel for Dubai standards and it definitely could do with some refurbishment. The service was good and the pool area was n ... " More
30 Dec 2019 by Florent Greze Rooms Division Manager
Dear Sir/Madam, Thank you very much for choosing to stay with us and for rating us here in Expedia. If at any time you have suggestions on how we can improve further, we are always happy to hear. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager
20 Oct 2019 by Florent Greze Rooms Division Manager
Dear Sir/Madam, Thank you for your recent visit and for rating us here in Hotels.com. I am delighted to read that based on your overall rating, you had a pleasant stay in overall. If at any time you have suggestions on how to improve our services, please let us know. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager
6 Jun 2023 by Arjaan by Rotana Dubai Media City
Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.
Arjaan by Rotana Dubai Media City offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. A business centre and 19 meeting rooms are available. Public spaces have free WiFi. A children's pool, spa services, and a terrace are also featured at the luxury Arjaan by Rotana Dubai Media City. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)
Arjaan by Rotana Dubai Media City offers 242 accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cilantro Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Veranda Pool Deck – This poolside restaurant serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Elmax. Services include massages and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Arjaan by Rotana Dubai Media City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
