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4.4 out of 5

"Great facilities, really helpful staff, but quality of food and choice of restaurants helps set the JA apart.Whole family loved it. Shame we didn't se ... " More

By a verified traveller on Sun 25 Feb 2018

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Family Suite, 1 Bedroom, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 Bedroom, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at JA The Resort - JA Beach Hotel, Dubai. During your stay, you're just a quick walk from Palm Islands. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Ibn Majed Restaurant, one of the property's 14 restaurants and 13 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 8 outdoor pools
  • Indulge with Thai massages, body scrubs or body treatments at the spa
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • 12 mi (19.3 km) from Dubai Exhibition Centre and 28.1 mi (45.2 km) from Burj Khalifa
  • Free local-area, theme park and shopping centre shuttle service

JA The Resort - JA Beach Hotel, Dubai ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JA The Resort - JA Beach Hotel, Dubai

Everyone (7) Couples (5) Family (3)
4 out of 5

Great setting, plenty to do and staff are a credit

Pros: Eating options, pools, beach & all inclusive water sports.
Cons: Main hotel is good, but getting a bit old now for a top class 5 star.
Location: Everything we needed for 7 days within the hotel.
Great facilities, really helpful staff, but quality of food and choice of restaurants helps set the JA apart.Whole family loved it. Shame we didn't see the dolphins or the turtles which were seen while we were there.

Posted by , from Stretdord upon Avon on 25 Feb 2018

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4 out of 5

Great return trip

Had another great time at Jebel Ali. Cant say enough about the all inc package here and the value for money. Staff very attentive, just having been before a little creativity in the meus is needed -would strongly recommend

Posted by on 30 Jul 2012

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5 out of 5

Lovely family holiday

Just returned from a week at the jebel ali,had fantastic time.

Posted by on 5 Dec 2011

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5 out of 5
Ein wunderbarer Ort zum Entspannen!

Posted by , from Mindelheim on 3 Apr 2024

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Comment from Hotel Management

17 Apr 2024 by Murad Ahmed - Resident Manager

Lieber Filip,Wir freuen uns sehr, dass Ihnen unser Hotel als Ort zum Entspannen gefallen hat.Vielen Dank für Ihr positives Feedback. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, damit Sie erneut eine wundervolle Zeit bei uns verbringen können.Mit besten Grüßen,Murad AhmedResident ManagerJA The Resort

5 out of 5

Posted by on 21 Mar 2021

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Comment from Hotel Management

28 Apr 2021 by Mark Irwin - Resort Manager

Thank you for sharing your fantastic rating!

4 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Mark Irwin Resort Manager

Dear Guest, Thank you for sharing your rating! Regards, Mark Irwin Resort Manager

5 out of 5
Kurz gesagt, einfach Alles Top. Es gibt nicht einen einzigen Punkt, wo etwas beanstandet werden könnte!

Posted by on 2 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Mark Irwin - Resort Manager

Dear Guest, Thank you very much for taking the time to share this lovely feedback! We hope to have the pleasure of welcoming you back in a not too distant future. Best regards, Mark Irwin Resort Manager

4 out of 5
Es hatte keine Planübersicht der ganzen Hotelanlage Was wo ist

Posted by on 11 May 2019

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Comment from Hotel Management

15 May 2019 by Mark Irwin

Lieber Gast, vielen Dank für Ihre Anmerkung bezüglich einer Planübersicht der Hotelanlage. Bei Ankunft im Hotel erhalten unsere Gäste ein kleine Broschüre mit den Öffnungszeiten unserer Restaurants, sowie den Abfahrtszeiten unserer Shuttlebusse. Auf der Rückseite dieser Broschüre ist auch ein Lageplan abgebildet und sogar nummeriert, damit unsere Gäste sich zurechtfinden können. Sollten Sie bei Ihrer Ankunft keinen erhalten haben, bedauern wir es sehr. Nochmals vielen Dank für den Hinweis, wir werden nun verstärkt darauf achten, dass die Lagepläne sofort bei Ankunft ausgehändigt werden. Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen. Mit den besten Grüßen Mark Irwin Resort Manager

4 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

14 May 2019 by Mark Irwin

Dear Guest, Thank for taking the time and scoring our JA Beach Hotel positively, I really appreciate your effort. We trust you had a great stay with us and we would love to welcome you back after summer! Yours sincerely Mark Irwin Resort Manager

5 out of 5
Gesamtes Personal freundlich und immer sehr aufmerksam. CHECK in sehr schnell und auf Wünsche sofort eingegangen. Essen sehr gute Qualität..rundum zufrieden

Posted by on 1 Feb 2019

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Comment from Hotel Management

13 Feb 2019 by Mark Irwin -Resort Manager

Dear Guest, Thank you for sharing such a charming review and for taking the time to recognise my team. I am delighted that you chose to stay with us and you couldn't have described our resort in a better way, so thank you for your glowing words. We look forward to welcoming you back a second time and creating some great memories in the future. With best regards, Mark Irwin Resort Manager

About the JA The Resort - JA Beach hotel

Location Within JA The Resort, Dubai, Dubai

All-inclusive Details

All-inclusive room rates at JA The Resort - JA Beach Hotel, Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • À la carte meals and snacks included
  • Room service during certain hours
  • Dining and beverage availability is limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Windsurfing

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Windsurfing included
  • A la carte or gourmet dining is limited
  • Premium food items not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Minibar not included
  • Additional service charge accepted
  • One or more venues limit dining availability
  • One or more venues limit drinks
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All non-motorized water sports included

Property Features

Some rates at JA The Resort - JA Beach Hotel, Dubai are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Summer fun is a breeze at JA The Resort - JA Beach Hotel, Dubai, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 14 dining venues
  • 5 bars by the pool
  • 3 swim-up bars
  • 13 bars or lounges
  • 7933 sq ft of conference space
  • 737 sq. m of conference space
  • Built in 1981
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 8
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle, theme park shuttle, and shopping centre shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

JA The Resort - JA Beach Hotel, Dubai offers 235 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (late night)
  • LCD television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Ibn Majed Restaurant – Overlooking the garden, this theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Sports Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Shooters – This restaurant specialises in American cuisine and only serves dinner. Reservations are required. Open selected days.

Captain's – This beachfront restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts and a marina. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Horse riding/rental on site
  • Beach volleyball on site
  • Archery on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Windsurfing nearby
  • Windsurfing on site
  • Horse riding nearby
  • Playground on site
  • Racquetball/squash on site
  • Sailing on site
  • Boat tours on site
  • Water sports equipment

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a "UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.

The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

JA The Resort - JA Beach Hotel, Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 250 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at JA The Resort - JA Beach Hotel, Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Outside food is not permitted on the premises with the only exception of baby food.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • UnionPay
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 per person
  • Airport shuttle fee: AED 295 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel JA Jebel Ali Beach
  • Hotel Jebel Ali Beach
  • JA Beach Hotel
  • JA Jebel Ali Beach
  • Jebel Ali Beach Hotel
  • Jebel Ali Golf Hotel Dubai
  • Jebel Ali Golf Resort And Spa
  • Jebel Ali Golf Resort Spa
  • Jebel Ali Hotel Dubai
  • JA Beach Hotel
  • Ja The Ja Hotel, Dubai Dubai
  • JA The Resort JA Beach hotel
  • JA The Resort - JA Beach Hotel, Dubai Hotel
  • JA The Resort - JA Beach Hotel, Dubai Dubai
  • JA The Resort - JA Beach Hotel, Dubai Hotel Dubai

You should know

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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