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Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Skyline Room, Burj Khalifa View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Skyline Premium Room, Burj Khalifa View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at URBAN Al Khoory Hotel. During your stay, you'll be close to Burj Khalifa. Free WiFi in public areas, free self-parking and an outdoor pool are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Burj Khalifa and 10 minutes from Dubai Mall
  • Airport shuttle service available for a fee

URBAN Al Khoory Hotel ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for URBAN Al Khoory Hotel

Couples (1) Family (1)
1 out of 5
The worst hotel I've ever stayed in. The area is really unsafe for women. It doesn't have reach to the center and tourists places. The toilet drain had terrible smell! The bedding set was damp! The air conditioner didn't work well. The receptionist was looking at her monitor and ignored me whilst I was talking to her. When I complained to the office manager he told me rudely that you are wrong! And did not offer any assistance. And also he made a joke about my accent!! Then he turned around and walked away! My mother was my guest on this journey and I really felt embarrassed.

Posted by on 21 Nov 2021

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Comment from Hotel Management

22 Nov 2021 by Kind regards, Urban Al Khoory Hotels Management

Dear Valued Guest, Thank you for your reply and we really appreciate your feedback. We value your comments, have noted them with high regard, and rest assured that we will work on them with the team to improve ourselves and your experience with us. We look forward to your next stay with us!

5 out of 5
Ystävällinen ja avulias palvelu, hyvä puhtaanapito, katolla uima-allas ja siisti kuntosali. Sijainti on vähän hankala, jos ei ole autoa käytössä. Lähimmälle metroasemalle piti mennä taksilla ja matkaan meni 10-15 minuuttia. Hotellin vieressä on kuitenkin myöhään auki oleva ruokakauppa ja muita palveluita löytyy läheltä.

Posted by on 26 Feb 2023

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Comment from Hotel Management

6 Mar 2023 by Urban Al Khoory Hotels Management.

Dear Valued Guest, Thank you for sharing your wonderful experience. We are delighted to read that you enjoyed your stay with us at the Urban Al Khoory hotel. Your kind words are highly appreciated. We look forward to welcoming you back for another memorable experience. Warm regards,Dhiraj Bagai Hotel Manager.

About the URBAN Al Khoory Hotel

Location Al Waha Street, Dubai, Dubai

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 23 May to 15 June:

  • Swimming pool

Property Features

URBAN Al Khoory Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A 24-hour business centre and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 990 square feet (92 square metres) and includes conference space. The business-friendly URBAN Al Khoory Hotel also features multilingual staff, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This Dubai hotel is smoke free.

  • 92 guestrooms or units
  • 990 sq ft of conference space
  • 92 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

URBAN Al Khoory Hotel offers 92 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

URBAN Al Khoory Hotel has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

URBAN Al Khoory Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at URBAN Al Khoory Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A damage deposit of AED 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 50 for adults and from AED 25 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • URBAN Al Khoory Hotel Hotel
  • URBAN Al Khoory Hotel Dubai
  • URBAN Al Khoory Hotel Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served or allowed at URBAN Al Khoory Hotel.
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