Quality Inn Dubuque on Hwy 20

2.5 star property

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Photo gallery for Quality Inn Dubuque on Hwy 20

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, blackout curtains, free WiFi
Indoor pool
Exterior
Lobby
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
4055 Mcdonald Drive, Dubuque, IA, 52003
  • Kennedy Mall
    ‪3 min drive‬
  • University of Dubuque
    ‪5 min drive‬
  • Loras College
    ‪6 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

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About this property

Quality Inn Dubuque on Hwy 20

Hotel with free breakfast, near Kennedy Mall
Along with an indoor pool, this hotel has a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Quality Inn Dubuque on Hwy 20 offers 51 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Dubuque on Hwy 20. During your stay, you'll be within walking distance of Kennedy Mall. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute drive from Kennedy Mall and a few minutes from University of Dubuque
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Quality Inn Dubuque on Hwy 20 also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.
Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Dubuque
Comfort Inn Hotel Dubuque
Quality Inn Dubuque
Quality Dubuque
Quality Inn
Quality Inn Dubuque on Hwy 20 Hotel
Quality Inn Dubuque on Hwy 20 Dubuque
Quality Inn Dubuque near Galena Hwy 20
Quality Inn Dubuque on Hwy 20 Hotel Dubuque

Quality Inn Dubuque on Hwy 20 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 128 out of 612 reviews
Rating 8 - Good. 209 out of 612 reviews
Rating 6 - Okay. 134 out of 612 reviews
Rating 4 - Poor. 79 out of 612 reviews
Rating 2 - Terrible. 62 out of 612 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very helpful. Room was clean, we had no issues or problems.
Stayed 2 nights in Oct 2024

6/10 Okay

Larry

Stayed 2 nights in Aug 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Business traveller
Liked: Cleanliness, property conditions & facilities
This property met my expectations. I would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Kari

Stayed 1 night in Oct 2024

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe it when it says pet friendly!
We arrived after a 5 hour drive to be told they wouldn’t accept our dog be cause he was too big. I chose that hotel because they were pert friendly and they have no weight restrictions on the site. He was very rude. I asked if he could show me where the restrictions are and he only response was “You can’t stay here!”
Stayed 2 nights in Oct 2024

6/10 Okay

Frank

Disliked: Amenities
Staff are not very friendly, parking sucks.
Stayed 2 nights in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Miranda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness
Only stayed for less than 12 hours
Stayed 1 night in Sep 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels location was great. I was charged twice for my stay. It was fixed but it was a little aggravating.
Stayed 1 night in Sep 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Didn't ask for a handicap room but got it and was good as my wife has had 2 strokes. Was very pleasant. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full breakfast was great. Many options. There were a few things we noticed that could be fixed that need mintenance attention like screens on windows. Cleanliness of windows in stairwells and in our room. Rooms were clean. Ac worked great. King bed was perfect.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quite. Bed was comfy . Room clean . Bathroom by tub and wall wall stained brown. Smelled musty in room . Staff was nice.
Stayed 1 night in Sep 2024

2/10 Terrible

SoFeya, irvine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, smelly place. Elevator out of service, so we had to haul our luggage on stairs. Everything just felt gross and uncomfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marianne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like being right next door to the swimming pool and vending machine. It was noisy and the humidity from the pool seemed to affect the room. The towels were pretty scratchy, perhaps to discourage theft?
Stayed 3 nights in Aug 2024

6/10 Okay

Shelby

Business traveller
Disliked: Staff & service, amenities
It wasn’t the worst place and did what it needed to for one night. The front desk person seemed bothered that I needed to check in. There was also no hot water to shower with.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness, amenities
Clean and quiet for the price
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

nicki

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people who work the night shift are extremely rude. We needed a fresh bed set (we were swimming and came up, my niece had came to swim, she sat on the bed and had an accident) we went downstairs explained what happened, he politely got it at first, then ran around the corner saying mam mam are you sure your dog didn’t do it? When you call them for anything they act like you ruined their night.
Stayed 2 nights in Jul 2024

8/10 Good

Doug

Liked: Staff & service
Need more AC outlets in room.
Stayed 1 night in Jul 2024

2/10 Terrible

Judi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024