Quality Inn Dubuque on Hwy 20

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Dubuque on Hwy 20

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, blackout curtains, free WiFi
Indoor pool
Exterior
Lobby
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
4055 Mcdonald Drive, Dubuque, IA, 52003
  • Kennedy Mall
    3 min drive
  • University of Dubuque
    5 min drive
  • Loras College
    6 min drive
  • Dubuque, IA (DBQ-Dubuque Regional)
    14 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

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About this property

Quality Inn Dubuque on Hwy 20

Hotel with free breakfast, near Kennedy Mall
Along with an indoor pool, this hotel has a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Quality Inn Dubuque on Hwy 20 offers 51 accommodations with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Dubuque on Hwy 20. During your stay, you'll be within walking distance of Kennedy Mall. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute drive from Kennedy Mall and a few minutes from University of Dubuque
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Quality Inn Dubuque on Hwy 20 also features an indoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available.
Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Dubuque
Comfort Inn Hotel Dubuque
Quality Inn Dubuque
Quality Dubuque
Quality Inn
Quality Inn Dubuque on Hwy 20 Hotel
Quality Inn Dubuque on Hwy 20 Dubuque
Quality Inn Dubuque near Galena Hwy 20
Quality Inn Dubuque on Hwy 20 Hotel Dubuque

Quality Inn Dubuque on Hwy 20 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 123 out of 606 reviews" "
Rating 8 - Good. 208 out of 606 reviews" "
Rating 6 - Okay. 134 out of 606 reviews" "
Rating 4 - Poor. 79 out of 606 reviews" "
Rating 2 - Terrible. 62 out of 606 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Shelby

Business traveller
Disliked: Staff & service, amenities
It wasn’t the worst place and did what it needed to for one night. The front desk person seemed bothered that I needed to check in. There was also no hot water to shower with.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness, amenities
Clean and quiet for the price
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

nicki

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people who work the night shift are extremely rude. We needed a fresh bed set (we were swimming and came up, my niece had came to swim, she sat on the bed and had an accident) we went downstairs explained what happened, he politely got it at first, then ran around the corner saying mam mam are you sure your dog didn’t do it? When you call them for anything they act like you ruined their night.
Stayed 2 nights in Jul 2024

8/10 Good

Doug

Liked: Staff & service
Need more AC outlets in room.
Stayed 1 night in Jul 2024

2/10 Terrible

Judi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

andrea

Travelled with partner
Disliked: Staff & service, amenities
Dated and lotion and shampoo hadn’t been filled or changed. Breakfast was just ok. Refrigerator and microwave were good Bed was comfortable AC worked well. There was a $3 charge that when I checked in said I could remove it but when I tried to get it removed - there’s never anyone at the front desk. Was always speaking to someone on the phone that tried to tell me it was a tax charge and when I told them that the person checking us in said we could remove it when we checked out then the person on the phone said it would be removed. We will see if they remove the charge. I would not stay here again especially for what we paid.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Again!
Parking was difficult, staff were rude, actually threw my license and credit card at me. Room was okay except for bathroom, no hot water in shower, toilet didn’t flush correctly, towels were like burlap, floor was sticky, in the morning when down for breakfast, elevator not working, breakfast was fair, everything was cold. Not my best experience.
Stayed 1 night in Jul 2024

8/10 Good

Alexandra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was quiet and your basic cleaning was done I just liked the location due to it being close to both places we wanted to see with my littles and the front desk was super nice and accommodating
Stayed 2 nights in Jul 2024

8/10 Good

ROBERT

Stayed 2 nights in Jul 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast was good. Staff were pleasant and accommodating. Bed and pillows not the most comfortable, but adequate.
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was à nice place to stay, the only thing i would recommend is to install some new carpet.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the cleanliness and condition of the room and property. The room was quiet. The bed was too firm for my liking but all the furniture was in good condition.
Stayed 1 night in Jul 2024

6/10 Okay

Callie

Travelled with family
Very simple hotel. Expensive for what it offered but it was a baseball tourney weekend so supply and demand, I guess. It was nice they started breakfast early and it was well shocked with simple food items amd drinks. Pool was clean with plenty of towels
Stayed 2 nights in Jul 2024

6/10 Okay

Brandy

Travelled with family and small children
Disliked: Staff & service, amenities
Pool was freezing cold! There is no hot tub. I wasn't sure if it was not turned on or not, no one ever in it. Average looking hotel, nothing really stands out as far as the property, breakfast was okay, clean rooms, hallways and common areas.
Stayed 2 nights in Jul 2024

6/10 Okay

Angela

Travelled with partner
Disliked: Cleanliness, amenities
Kids running up and down the halls being very load
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Travelled with family
Smelled a little musty but did the job
Stayed 2 nights in Jul 2024

10/10 Excellent

lovey

Travelled with family, Travelled with family and small children
Liked: Amenities
Very clean. The breakfast was decent for the price. The pool was clean.
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alexis

Stayed 2 nights in Jun 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Update these rooms, please!
The online photos make this place look nicer than it is. The rooms are rundown and desperately need updating. Curtains and bedding are dingy and the towels are so tiny they barely dry a body. The good things...the bed was comfortable. The room was clean, despite needing updating. The breakfast area does look like it's been updated. That area was nice. The rooms were quiet. If you just need a place to lie your head, this will do, but honestly I think the price point was a bit high for what you get.
Stayed 1 night in Jun 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down and smoky!
This is a very run fown hotel. The young man at the front desk was very kind and friendly. When we got to thecroom, it wreaked of smoke. We debated asking for a new room, but we were tired. My daughter wanted to swim and the pool was freezing and had a dirty mark all around it. Breakfast was decent.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024