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Hennessy Park Hotel

4.0 star property
VIP Access

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Photo gallery for Hennessy Park Hotel

Outdoor pool, pool loungers
Exterior
Junior Suite | Premium bedding, minibar, in-room safe, desk
Serves lunch, dinner and happy hour
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
  • Breakfast available
  • Spa

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Map
65, Ebene Cybercity, Ebene
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Voila Bagatelle

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (153)
The price is €152
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Voila Bagatelle

About this property

Hennessy Park Hotel

Hotel in Ebene with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Hennessy Park Hotel offers 108 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Ebene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they enjoy the room service at Hennessy Park Hotel. During your stay, you're just a quick walk from Ebene Commercial Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, facials or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Ebene Commercial Centre and 13 minutes on foot from Grand River North West
  • Airport shuttle service available for a fee
Hennessy Park Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a terrace are also featured at the business-friendly Hennessy Park Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ebene hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Grain d'Sel – This restaurant serves breakfast, lunch and dinner.
SushiMe – This restaurant serves lunch and dinner. Open daily.
Backstage – This bar serves lunch and dinner. Happy hour is offered. Open daily.
Rocher Coco – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Grain d'Sel
  • Rocher Coco
  • SushiMe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (9,688 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hennessy Park Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 60
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 65
  • COVID-19 testing fee (antigen/rapid screening): EUR 5 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 85 per room (one-way)
  • Rollaway bed fee: EUR 26.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hennessy Park Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hennessy Hotel
Hennessy Park
Hennessy Park Ebene
Hennessy Park Hotel
Hennessy Park Hotel Ebene
Hotel Hennessy
Hennessy Park Hotel Mauritius/Ebene
Hennessy Park Hotel Hotel
Hennessy Park Hotel Ebene
Hennessy Park Hotel Hotel Ebene

Hennessy Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 126 reviews
Rating 8 - Good. 47 out of 126 reviews
Rating 6 - Okay. 15 out of 126 reviews
Rating 4 - Poor. 4 out of 126 reviews
Rating 2 - Terrible. 9 out of 126 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lise

Liked: Staff & service, property conditions & facilities, room comfort
Service very good
Stayed 2 nights in Dec 2024

8/10 Good

Sheraton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Mirza

Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Colon

Stayed 1 night in Feb 2024

10/10 Excellent

Aditya

Stayed 1 night in Feb 2024

10/10 Excellent

TERRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel not as described - Pool closed.
Hotel not as described, the pool is and has been closed for months despite being advertised on the website (and hotels.com website) as being available, not the case. Ruined the stay. Hotel only willing to offer 10% refund which was rightly declined. Offer upped to include dinner, also declined. Hotels.com were worse than useless and their rep couldn't even work out 10% of the total, failed as basic maths and under refunded despite me refusing the refund anyway. Went to American Express who charged back 50% of the booking to the hotel and rightly so, taken 8 weeks to get the right decision but finally got there. Would never stay in this establishment again and will go out of my way to ensure everyone else we fly to the island doesn't either.
Stayed 2 nights in Sep 2023

8/10 Good

Jay, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the pleasing experience from the Spa. Otherwise, everything was good. Great for business meetings around and at the hotel.
Stayed 6 nights in Apr 2023

2/10 Terrible

M

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed at the Hennessy the second time, after me complaining that our room wasn't cleaned until after 4pm on the first trip, it happened again. The hotel is under renovations are taking place late into the night even after complaining it didnt stop until at 11pm. The next night there was a party and music was so loud that we didnt get much sleep as it went on until after 1am.
Stayed 2 nights in Mar 2023

2/10 Terrible

Wayne

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
This was a work trip and I took my wife we were very disappointed in that the hotel had some refurbishment being done and the swimming pool and pool area was out of bounds this was not highlighted when making the booking and paying full price. The breakfast was overall good but the food in the evening was poor so we only ate in the hotel one night there are eateries in walking distance. We did get a room upgrade which I may have got anyway as I am a Hotels Gold member. Wayne
Stayed 4 nights in Feb 2023

6/10 Okay

Kishore

Business traveller
Disliked: Property conditions & facilities
Highly overrated
Too overrated hotel Very poor service at restaurants Bar lounge very arrogant & unfriendly staff Only good thing was staff at Reception were very friendly Given an alternative choice I wouldn’t stay again
Stayed 3 nights in Feb 2023

8/10 Good

Opeyemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Perfect location for vacation, front desk is good but Dimitris (a front desk staff) is super amazing. Kitchen has organic food but adding more food on the menu will be really good for a long stay
Stayed 6 nights in Jan 2023

2/10 Terrible

mahesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was not working and room service was not great + breakfast was not Upto the standard
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very good. Should I recommend improvement if the quality of food and service at the restaurant. I appreciate a lot the friendliness of the staff at the reception. Why not offering a welcome drink at customers on arrival ?
Stayed 1 night in Jan 2023

2/10 Terrible

Simon

Business traveller
Terrible night stay
It was a disaster - I have stayed at this hotel over 100 nights before - not sure if it is a change of owner that has caused it (my last stay was June 2022) but there was so much wrong 1. Aircon didnt work - 31 degrees outside - its a necessity 2. Dodgy plug in the room 3. 1 coffee in the 'tea and coffee provided 4. Sauna/stem area under refurbishment 5. Pool was having water treatment applied 6. no outside area due to pool being treated 7. Restaurant was poor service 8. No bread with dinner - not major but grouped together made to feel left out 9. Fish main meal - literally one piece of veg and a splatter of sauce - finger prints on plate dont like to complain and was only staying overnight as it was £170 per night - quite a hike on usual pricing
Stayed 1 night in Jan 2023

2/10 Terrible

Boode

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

2/10 Terrible

Justin

Business traveller
Disliked: Staff & service, property conditions & facilities
THEFT ISSUES
Hotel staff removed cash from wallet. Manager was supposed to follow up on Police report. But remains unavailable. Would not recommend staying at the hotel as it is not safe.
Stayed 3 nights in May 2022

10/10 Excellent

Frederic Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services, Nice stay, Average food
The customer service is really on point: great communications via e-mail and warm welcoming at the front desk. I was greeted by the F&B manager and presented with the menu option in a professional way. The hotel and rooms were beautifully decorated and perfectly clean. While there was a strange sound coming from the air conditionning system, a technician came within minutes and fixed this. The services at the restaurant was very good. My only remarks is that for a 4-star, the food was not bad, but it was not memorable. I did order some fish & chips, and a beef burger at the Backstage Lounge for dinner. It was average overall. I did have some other options too, at the 2 other restaurants at the hotel. Breakfast service was 5 star. Breakfast content was Average. No buffet. If you want to have great business services, in a perfectly situated business location, this is the place. If you are looking for gatronomy, you might consider some other options.
Stayed 1 night in Aug 2021

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Ebene
If you are going to Ebene, this is definitely the place to stay; very comfortable and the staff are very helpful and friendly.
Stayed 5 nights in Feb 2020

10/10 Excellent

Henré

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Rajendran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ebene Business Hotel
Conveniently located business hotel.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

4/10 Poor

BULULU

Stayed 3 nights in Feb 2020

8/10 Good

Shaukat, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good functional hotel in the center of Ebene. Very walkable to most offices.
Stayed 3 nights in Nov 2019