"Location was good Cleanliness good but room very worn Food, ok great starter but mains weren’t great staff in restaurant were all over the place Bar, ... " More
25 Nov 2019 by Ashley
Thank you so much for your review! We are delighted you had a wonderful stay and hope to welcome you back in the near future! Kind Regards, Ashley
4 Nov 2019 by Ashley
Thank you for taking the time to leave your review. Please accept our sincerest apologies regarding the issues you faced. We are working very hard to improve in all areas with staff training and development. We are also working hard to allow us to invest in the property and to improve the overall appearance of the hotel. We hope you will give us another opportunity in the near future so we can show you our improvements and give you a true experience of a stay at the Edinburgh Grosvenor Hotel. Kind Regards, Ashley
17 Sep 2019 by Ashley
Thank you for taking the time to write your review! We hope to welcome you back to the hotel in the near future! Kind Regards, Ashley, Events Executive
5 Sep 2019 by Ashley
Thank you for your review! We want to extend our sincerest apologies concerning the issues that you faced regarding cleanliness. We pride ourselves in maintaining the highest quality of standards for our customers so we are disappointed to learn that we let you down on this occasion. We are investigating this matter and training will be provided where needed so that this issue is not repeated. We do hope you will give us another opportunity in the near future so we can show you our improvements and give you a true experience of a stay at the Edinburgh Grosvenor Hotel. Kind Regards, Ashley Events Executive
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 9 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 3345 square feet (311 square metres) and includes conference space. The business-friendly Edinburgh Grosvenor Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Smoking is allowed in designated areas at this 4-star Edinburgh hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Offsite parking discounted rates available
Edinburgh Grosvenor Hotel offers 184 accommodations with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Edinburgh Grosvenor Hotel has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.