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"Great views of the city including the castle from rooms facing that way (ours was on the 3rd floor). Lovely, quiet neighbourhood. Bus stop right outsi ... " More

By a verified traveller on Sun 23 Jun 2019

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Standard Room, 1 Double Bed (Walk-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express Edinburgh City West, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Murrayfield Stadium. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and a lift
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Edinburgh Castle and 9 minutes from Royal Mile
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Edinburgh City West, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Edinburgh City West, an IHG Hotel

Everyone (8) Couples (3) Family (3)
1 out of 5
Room temperature 17 to 18.5 degrees Asked twice for it to be turned up and it wasn't. Against UK guidelines, poor from HIE 34. According to CIBSE Guide B, rooms must be maintained at a minimum temperature of 20ºC ± 1ºC. The maximum temperature must not exceed 28ºC

Posted by on 15 Jan 2023

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Comment from Hotel Management

27 Feb 2023 by Mayur M

Denis, thanks for your review of our hotel.Please drop us a PM so we can discuss this further. All the best, Agnes - Hotel Operations Manager.

4 out of 5

Posted by , from Kirkliston on 10 Feb 2022

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5 out of 5

Posted by on 7 Jan 2020

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4 out of 5
Great views of the city including the castle from rooms facing that way (ours was on the 3rd floor). Lovely, quiet neighbourhood. Bus stop right outside servicing several buses to the centre in 15 minutes or a 40 minute very picturesque walk.

Posted by on 23 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Holiday Inn City West Edinburgh

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn EDINBURGH - CITY WEST.

5 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by HI Edinburgh

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The Holiday Inn is well situated and a good base for exploring all that edinburgh has to offer,the bus stop just infront of the hotel. Staff were very welcoming on arrival. I found the room to be on the small side but perfectly adequate for myself and partner,i found however that there was a cold draft coming from the window and at night time the light from the corridor was shining through the bottom of the door as there was quite a gap and this also let in a bit of a draft so we used one of the bath towels rolled up along the bottom of the door to resolve the light and draft coming in. Breakfast was nice something for everyone,was slightly dissapointed to find there was no potatoe scone on offer as it is renowned on being part of a good scottish breakfast and for visitors staying wanting to enjoy the Scottish experience it would of been nice to have. Over all i enjoyed my stay and would stay again.

Posted by on 6 Apr 2019

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Comment from Hotel Management

9 May 2019 by HI Edinburgh

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The room was two double beds for 4 people, but they charged extra fee! Not happy for that!

Posted by on 18 Feb 2019

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5 out of 5

Lovely hotel with great staff

Pros: Everything
Cons: Nothing
Second time to this hotel love the location , leave car in car park and use the buses ( which are just across the road) to centre of Edinburgh only takes 10 mins . The staff are so pleasant and helpful, llove the bar area and restuarant , we had a evening meal there which was lovely , and the breakfasts were the best. We will be using this hotel every time we stay in Edinburgh again.

Posted by , from Carlisle on 6 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Livia B, General Manager.

Dear Barbara, thank you for the fantastic review. We love hearing all the great comments about your stay. We look forward to having you back when you are next in town. Warm regards,

3 out of 5

Well positioned close to city centre.

Pros: Position; very helpful staff at front desk; view from the room
Cons: bathroom, including door
Location: just across the street to M&S and Sainsbury
Staff at the front desk are very helpful. A nice view of Edinburgh city from the 4th floor window. Bathroom needs to be refurbished. Hotel may be reached easily

Posted by , from Malta on 1 Aug 2017

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Comment from Hotel Management

22 Aug 2017 by Sandy S, Interim Hotel Manager.

Dear Marco, thank you for the review of your stay at the hotel. I will make sure to pass on your comments to the front desk staff who will be delighted to hear your positive feedback. We hope you will visit us again soon. Kind Regards,

4 out of 5

Fantastic for a weekend away but not for 3 adults

Staff are amazing, hotel and food amazing, prices alittle high but worth it. Only bad thing was we asked for 1 room for 3 adults and the room was rather cramped. Other wise we would really recommend this place

Posted by , from C on 20 Feb 2017

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Comment from Hotel Management

28 Feb 2017 by GMMarcinJ

Hi jade, thanks for review and great to see you enjoyed your stay. If you are looking for more space, I would recommend to book a Mini Suite for your next stay. Sincerely, Marcin Jurczak General Manager

About the Holiday Inn Express Edinburgh City West, an IHG Hotel

Location 107 Queensferry Road, Edinburgh, Scotland EH4 3HL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business centre on site. The family-friendly Holiday Inn Express Edinburgh City West, an IHG Hotel also features a vending machine, a garden, and a picnic area. For a fee, parking is available. This 3-star Edinburgh hotel is smoke free.

  • 129 guestrooms or units
  • 8 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Edinburgh Haymarket Station (3.3 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Edinburgh City West, an IHG Hotel offers 129 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. Televisions come with digital channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Digital channels
  • Electric kettle
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.

Hotel Lounge – On-site lobby lounge.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edinburgh City West Holiday Inn
  • Holiday Inn Edinburgh City West
  • Holiday Inn Hotel Edinburgh City West
  • Edinburgh Holiday Inn
  • Holiday Inn Edinburgh City - West Hotel Edinburgh
  • Holiday Inn Edinburgh City - West Scotland
  • Holiday Inn Edinburgh City West Hotel

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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