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West Edmonton Mall Inn

2.0 star property

Choose dates to view prices

Photo gallery for West Edmonton Mall Inn

Water park
Ice skating
In-room safe, desk, blackout curtains, iron/ironing board
Front of property
Bowling

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Galaxyland
    ‪3 min walk‬
  • World Waterpark
    ‪15 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

West Edmonton Mall Inn

Family-friendly hotel with water park and free breakfast
This smoke-free hotel features a water park (surcharge), dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a fireplace at reception and a front desk safe are on-site.
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 2-minute walk from West Edmonton Mall and 13 minutes by car from Rogers Place
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1243 reviews
Rating 8 - Good. 398 out of 1243 reviews
Rating 6 - Okay. 207 out of 1243 reviews
Rating 4 - Poor. 110 out of 1243 reviews
Rating 2 - Terrible. 85 out of 1243 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick and easy check-in, staff are very friendly and it perfect location to walk to WEM.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is friendly and cute!
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Conveniently located right beside West Edmonton Mall. A very affordable option
Stayed 2 nights in Dec 2024

10/10 Excellent

Chady

Stayed 2 nights in Nov 2024

2/10 Terrible

Arina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a non smoking room (I thought these days that all rooms were non smoking) and they put us in a room that stank of weed, they then moved us across the hall. The "breakfast" consisted of Toast or cereal and some fruit and you had to go to the 2nd floor in a small room to eat. There was construction going on so it was also very dirty and noisy. The hotel is very outdated and they do not plow the parking lot but instead let the cars drive over the snow creating Ice and compacted snow thus making big rifts in the lot that you now need to get your luggage accross without falling. We checked out early as the hotel was not very nice and then, when we checked out they charged us for both nights and attempted to charge us for a 3rd night as a penalty. (never heard of that before) Once they figured out that we had paid for it by Expedia they then kept the second night charges in full instead of just a cancellation fee. Terrible hotel - rude staff and bad practises We will not be visiting again
Stayed 2 nights in Dec 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to mall, friendly and helpful staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Erin

Disliked: Staff & service, property conditions & facilities
TERRIBLE, never again.
I reserved 4 rooms, the hotel only had 3 available and did nothing to remedy it. The lady at the desk who checked us in was rude and could have cared less. They also over charged for each room, enough that I essentially paid for 4 anyways. Myself and 6 guests who stayed with me will not be staying there, ever again.
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia, Pierceland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be staying here again
Stayed 1 night in Dec 2024

8/10 Good

lori

Travelled with family
Liked: Cleanliness, staff & service
Decent enough room. Bed is not the greatest or the pillows. Towels are very thin and cheap. Location to Mall is why we stay there!
Stayed 1 night in Dec 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and accessible
Stayed 3 nights in Dec 2024

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to transfer to Fantasy hotel, bit that was ok.
Stayed 1 night in Dec 2024

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance to the shopping area, clean and delicious breakfast.
Stayed 2 nights in Nov 2024

4/10 Poor

John

Travelled with family
They only offer discounts at the water park and theme parks if you book through the hotel desk. Not for guests who use hotels.com or Expedia. Two standards of service depending on how you book the room. Quite upsetting
Stayed 1 night in Dec 2024

10/10 Excellent

Charity

Stayed 6 nights in Sep 2024

8/10 Good

Joshua

Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah
Stayed 1 night in Nov 2024

8/10 Good

Jacqui

Stayed 2 nights in Nov 2024

8/10 Good

Khaleel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was good experience
Stayed 1 night in Nov 2024

6/10 Okay

Livia

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

GAVIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated lobby. I liked the complimentary bottled water (2x) inside the room.
Stayed 1 night in Nov 2024