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West Edmonton Mall Inn

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for West Edmonton Mall Inn

Water park
Ice skating
Front of property
Bowling
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Galaxyland
    ‪3 min walk‬
  • Fantasyland
    ‪10 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hyatt Place Edmonton-West

Pool
Hot tub
Breakfast included
Pet-friendly
4.5 out of 5, Wonderful, (2256)
The price is €186
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hyatt Place Edmonton-West

About this property

West Edmonton Mall Inn

Family-friendly Edmonton hotel in West Edmonton with a water park
This smoke-free hotel features a water park (surcharge), dry cleaning and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a fireplace at reception and a front desk safe are on-site.
West Edmonton Mall Inn offers 88 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the water park
  • Amenities include a front desk safe, a lift and a fireplace at reception
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute walk from West Edmonton Mall and 13 minutes by car from Rogers Place
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1225 reviews" "
Rating 8 - Good. 404 out of 1225 reviews" "
Rating 6 - Okay. 201 out of 1225 reviews" "
Rating 4 - Poor. 109 out of 1225 reviews" "
Rating 2 - Terrible. 82 out of 1225 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service
Pretty Good
Great Price. Had a good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Cole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Venkata

Travelled with family and small children
From the pictures i thought its inside the mall.
Stayed 1 night in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Stayed 4 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Business traveller
Liked: Staff & service
Looks like renovations are underway. Outdated property but not Kay stay for one night. Nice people on check in. Just dated.
Stayed 1 night in Oct 2024

8/10 Good

Courtney, Wembley

Travelled with family
Liked: Cleanliness, staff & service
The lady at the front desk went above and beyond to help us out. Ended up booking are room for the day after I needed as it was after midnight and we just needed to get some sleep. She ended up doing a cash out to start her next day so she could check us in.
Stayed 1 night in Oct 2024

8/10 Good

Blanche

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Our room was very comfortable and the hotel is spotless. Breakfast was incredibly extensive for being continental. The staff were all friendly and helpful. It was wonderful being directly across from WEM. I was attending a two-day conference so a ten minute walk got me to and from the conference. Our only complaint is the room temperature. With the thermostat at the lowest setting, our room was cooking hot unless we ran the fan or the air-conditioning, both of which were noisy. Otherwise, our stay was superb. I will stay here again if I am back in Edmonton and recommend other travelers to keep this hotel in mind.
Stayed 3 nights in Oct 2024

10/10 Excellent

John, Kahului

Travelled with partner
Liked: Staff & service
The best part of the hotel is the location. It is a easy walk to the West Edmonton Mall. When you walk aver to the mall, you enter where all the restaurants are. Very good food at the various restaurants. What we did not like about the hotel, no grab rails for the high walled tubs, for people who have walking issues to get in and out of the tub. My wife had to sponge bath the whole time we were at the hotel.
Stayed 5 nights in Oct 2024

6/10 Okay

Dustin

Travelled with family
There was hardly any parking which was very frustrating
Stayed 1 night in Oct 2024

2/10 Terrible

Clinton

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret not doing more research before booking. This hotel is old and poorly maintained. The walls are incredibly thin, and you can clearly hear the conversations of the questionable clientele the hotel seems to attract. On the first morning, there was no breakfast because the staff didn’t show up. The front desk employee, who was the only person working at 7:30 AM, couldn’t get in touch with management to address the issue. A large group of guests was left waiting for breakfast, and no one properly communicated what was going on. Additionally, the WiFi isn’t actually provided by the hotel—they tell you to connect to the mall’s WiFi, which results in a very weak signal.
Stayed 2 nights in Oct 2024

6/10 Okay

Trish

Liked: Staff & service
Like the location, close to WEM
Stayed 1 night in Oct 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay if your only interest is going to the mall!
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Oct 2024

4/10 Poor

Benji

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A bit past its prime. Over priced for its only thing going for it is proximity to the tired old mall. The hotel matches the energy of the big mall, over priced and dated. Bathroom had long hair all over the tub, carpets are dirty. If the price was about 1/2 it would be more suiting.
Stayed 1 night in Oct 2024

4/10 Poor

Erin Or Lee

Stayed 1 night in Oct 2024

6/10 Okay

Renee, Calgary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It seems like a high price for no pool, hot tub, fridge or microwave. It was quiet and a 3 minute walk to the mall.
Stayed 1 night in Oct 2024

2/10 Terrible

Sana

Disliked: Cleanliness, property conditions & facilities
Dated and not clean
Stayed 3 nights in Oct 2024

8/10 Good

Clare

Travelled with family
Liked: Staff & service, amenities
Very conveniently located. The property is being renovated which is a good thing. The carpets are old and the in room air conditioner is noisy. Continental breakfast was adequate. Beds were nice and comfortable and the bathroom was adequate.
Stayed 4 nights in Oct 2024

2/10 Terrible

Nicki

Disliked: Cleanliness, staff & service, property conditions & facilities
I walked into the room turned around and left, it was so gross. The bed had stains and hair all over both of them, there was no extra locks on the door which made it feel unsafe. Just bad vibes as soon as we walked in there.
Stayed 2 nights in Oct 2024

6/10 Okay

Rob

Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Travelled with family
Stayed 1 night in Oct 2024