Quality Suites University

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Dates

January 2025

February 2025

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Housekeeping

Pet-friendly

Breakfast included

Laundry

Air conditioning

Free WiFi

Explore the area

949 Sunland Park Dr, El Paso, TX, 79922

Sunland Park Mall
11 min walk
Baskin-Robbins
1 min walk
El Paso Bus Station
8 min drive
El Paso, TX (ELP-El Paso Intl.)
17 min drive

Room options

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

32.5 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

33 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

35 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

33 sq m
Sleeps 2
1 Queen Bed

Suite, Non Smoking

33 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in El Paso with free breakfast and 24-hour business centre

This smoke-free hotel features a 24-hour business centre, coffee/tea in a common area and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.

Quality Suites University offers 61 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Suites University, you're just a quick walk from Bob-O's Family Fun Center. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Amenities include newspapers, a front desk safe and a 24-hour business centre
10 minutes by car from Paso del Norte International Bridge and 15 minutes from Fort Bliss
Cats and dogs welcome for a fee

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Quality Suites University also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This El Paso hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
RV/bus/lorry parking on site

Food and drink

Free buffet breakfast available daily 6 AM to 9 AM
Coffee and tea in common areas

Conveniences

24-hour front desk
Laundry facilities
Newspapers in lobby
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

1 building
3 floors
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Pillowtop mattress

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

MP3 dock
TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per stay
Only dogs and cats are allowed
Maximum 2 (weight limit: 25 lb per pet)

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
In-room safe fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites University El Paso

Comfort Suites University Hotel El Paso

Quality Suites University Paso

Quality Suites University Hotel

Quality Suites University El Paso

Quality Suites University Hotel El Paso

Quality Suites University Reviews

6.2

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

2/10 Terrible

paulo

Travelled with family and small children

16 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.

Stayed 2 nights in Sep 2024

6/10 Okay

Israel

Travelled with family, Travelled with family and small children

14 Sept 2024

Liked: Staff & service

There was a little problem with the restroom other than that was really good

Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Travelled with family, Business traveller

12 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.

Stayed 2 nights in Sep 2024

8/10 Good

Enrich

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

7 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Old, unkept, dirty rooms. Poorly kept.

Stayed 3 nights in Sep 2024

6/10 Okay

Cecilio

Travelled with family

25 Aug 2024

Liked: Cleanliness

I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.

Stayed 2 nights in Aug 2024

4/10 Poor

leann

25 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

4/10 Poor

Jaime

19 Aug 2024

Disliked: Staff & service, property conditions & facilities

Dirty bath and bed

Stayed 2 nights in Aug 2024

6/10 Okay

Alfonso

19 Aug 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Marissa

17 Aug 2024

Disliked: Cleanliness, staff & service

Stayed 3 nights in Aug 2024

2/10 Terrible

Judith

Travelled with family and small children

13 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The first attempt of room 208 smelled like feet. The second room 215 was leaking dirty sewer water.

Stayed 3 nights in Aug 2024

8/10 Good

Orlando

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

6/10 Okay

Verda

8 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

7 Aug 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take your family somewhere else!!

I booked 3 rooms and had to move out of 1 as soon as I entered the room due to the ac not working at all and it feeling like a sauna in there. The ac in the other rooms were not cold but were tolerable throughout our 3 day stay except on the last day the ac from the room that we were moved into, stopped turning on. The sofa sleepers were stained with what looked like blood or some type of big brown stains. Towels at this hotel are almost nonexistent. Each room only has 2 big towels and 1 washcloth and they are filthy! We couldn’t get replacement towels until the night before check out and of course it was only 2 big towels and 1 washcloth. The pool was closed all throughout our stay. Our keys to all the rooms had to be taken to the front desk to be reprogrammed EVERY TIME we were needing to get into our rooms. The elevator has the 2 lit up at all times so guests will only go to the 2nd floor but we went to the 3rd floor out of curiosity and it is a DISASTER on that floor! I don’t know what happened to the entire 3rd floor to cause it to be unusable. I know this hotel is much cheaper than many others in El Paso but I would much rather pay more for a good hotel where my family and I will sleep comfortably and not wrapped in our own blankets in order to not sleep on anything filthy in this room. The bathtubs are filthy brown so we took showers with our crocs on! The handle in our shower kept coming off and had to be put back in and my son's shower didn’t work at all.

Stayed 3 nights in Aug 2024

6/10 Okay

Maribel

Business traveller, Travelled with partner

5 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

N/a

Stayed 2 nights in Jul 2024

2/10 Terrible

Josefina

4 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Yesenia

Travelled with family

28 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good place to stay!

When we arrived to the hotel the room we reserved ended up being given to someone else, they told us if we don't arrived before 6:00 pm, they will sell our room. We were traveling for more than 14 hrs and we had no room afeter booked 3 weeks in advanced. This hotel smell disgusting, humidity problems everywhere, the shower and carpet, old and dirty. It's not a good place to go.

Stayed 1 night in Jul 2024