Microtel Inn & Suites by Wyndham West Chester

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham West Chester

In-room safe, desk, iron/ironing board, free rollaway beds
In-room safe, desk, iron/ironing board, free rollaway beds
Dining
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
500 Willowbrook Ln, West Chester, PA, 19382
  • West Chester University of Pennsylvania
    ‪18 min walk‬
  • Chester County Hospital
    ‪5 min drive‬
  • QVC Studio Park
    ‪7 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪34 min drive‬

Room options

Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, Accessible

  • Sleeps 5
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About this property

Microtel Inn & Suites by Wyndham West Chester

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with a safe and complimentary newspapers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham West Chester. During your stay, you'll be within walking distance of West Chester University of Pennsylvania. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from West Chester University of Pennsylvania and a few minutes from Chester County Historical Society
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 50 square feet (5 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham West Chester. Self parking is free.

This West Chester hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 50 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn West Chester
Microtel Inn Wyndham Hotel West Chester
Microtel Inn Wyndham West Chester
Microtel Inn Wyndham West Chester Hotel
Microtel Hotel West Chester
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel West Chester
West Chester Microtel
Microtel Inn & Suites by Wyndham West Chester Hotel
Microtel Inn & Suites by Wyndham West Chester West Chester
Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

Microtel Inn & Suites by Wyndham West Chester Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 1000 reviews
Rating 8 - Good. 172 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 205 out of 1000 reviews
Rating 2 - Terrible. 260 out of 1000 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Regina

Stayed 1 night in Jan 2025

6/10 Okay

Donald

None
Stayed 1 night in Jan 2025

10/10 Excellent

Cece

Stayed 1 night in Nov 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great option if you dont need amenities. Breakfast bar was spare, but room was clean and everything worked. Have stayed twice and would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's fine for the price
Stayed 1 night in Jan 2025

2/10 Terrible

Jordan

Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

JUNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Cheyenne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is not in code. Paperwork is not in the elevator. No phone in elevator.
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Stayed 1 night in Dec 2024

8/10 Good

Rudi

Stayed 2 nights in Dec 2024

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Tub drain rusty. Tissue box was in a hole in the bathroom wall with only tissues between box and wall installation. No toilet paper holder. The light fixture protector above the bed was being held up by molly bolts which were coming out of the wall. the was a hole in the wall where the door handle had banged the wall a few times to many, Room had a misty smell.
Stayed 1 night in Dec 2024

8/10 Good

sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor breakfast

The breakfast was unsatisfactory waffle maker was broken. Only one choice of milk for cereal
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Stayed 3 nights in Nov 2024

2/10 Terrible

Vincent

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I have stayed at this property 3 times now and every time we come, it gets worse and worse. I would not stay here again. It legitimately feels like a crack den or place for prostitutes. Just have a look at the property. There are holes in the wall, it is poorly insulated, the walls are paper thin and we were kept up all night, the hallway reek…. Half of the doors have large chips or holes in them. Really disgusting place to stay. Do NOT recommend
Stayed 2 nights in Dec 2024

2/10 Terrible

Anthony

Stayed 1 night in Dec 2024

2/10 Terrible

Ernesto

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty place, roaches, hair on the bath tub, towels dirty to! The room maybe because we take on discount by Expedia they give me that really bad room, the ceiling unfinished and dirty, the old system the AC/ HEATER it’s a really noise machine, how helicopters on my room, the on tap room it’s service or kitchen room I don’t know because walking all night. I’ m really writing this because, I want the people know about this Hotel and Expedia people. I know that’s people never resolved nothing for us!
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Exterior looked nice. Interior was fine except the bar sink in our room was dirty and the curtains needed repair. There was a coffee pot, cups and microwave but no coffee or tea packets. It was somewhat noisy due to the highway a block away but we didn't hear any noise from the other rooms.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice employees

Was wonderful, except the water pressure wasn’t good, and the washer and dryer didn’t work.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mabinty

Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. The location provided convenient access to highways and downtown West Chester. The room was clean and well-kept. However, the lighting in the room was somewhat harsh, with no lamps available and only bright fluorescent lights. It would have been nice to have a couple of cups at the sink as well.
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Stayed 1 night in Nov 2024

6/10 Okay

Terrisa

Travelled with family

No return contact

I text you all on the day of checking about an extra charge for early check-in. As of today I have never received a response. The room was handicap accessible and not a regular room. No one mentioned this to us at the front desk. Please respond to this information soon.
Stayed 1 night in Nov 2024