Microtel Inn & Suites by Wyndham West Chester

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham West Chester

In-room safe, desk, iron/ironing board, free rollaway beds
Free daily continental breakfast
Dining
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

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500 Willowbrook Ln, West Chester, PA, 19382
  • West Chester University of Pennsylvania
    ‪11 min walk‬
  • Chester County Hospital
    ‪5 min drive‬
  • QVC Studio Park
    ‪7 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪37 min drive‬

Room options

Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, Accessible

  • Sleeps 5
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About this property

Microtel Inn & Suites by Wyndham West Chester

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with a safe and complimentary newspapers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham West Chester. During your stay, you'll be within walking distance of West Chester University of Pennsylvania. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from West Chester University of Pennsylvania and a few minutes from Chester County Historical Society
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 50 square feet (5 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham West Chester. Self parking is free.

This West Chester hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 50 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn West Chester
Microtel Inn Wyndham Hotel West Chester
Microtel Inn Wyndham West Chester
Microtel Inn Wyndham West Chester Hotel
Microtel Hotel West Chester
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel West Chester
West Chester Microtel
Microtel Inn & Suites by Wyndham West Chester Hotel
Microtel Inn & Suites by Wyndham West Chester West Chester
Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

Reviews

Microtel Inn & Suites by Wyndham West Chester Reviews

5.8

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 224 out of 1008 reviews
Rating 8 - Good. 162 out of 1008 reviews
Rating 6 - Okay. 159 out of 1008 reviews
Rating 4 - Poor. 206 out of 1008 reviews
Rating 2 - Terrible. 257 out of 1008 reviews

Reviews

4/10 Poor

Karla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is outdated. The rooms and hallway smelled like someone had been vaping. We killed 2 roaches in the bathroom. The shower head was super leaky and made a mess in the floor. The staff was nice. Safety latches on door were broken and the toilet seat was stained.
Stayed 1 night in Jun 2025

4/10 Poor

Corey

Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities, room comfort
Just passing. Room was average nut not for this hotel. First stay at this chain and you could see not much attention paid to cleaning up breakfast area .
Stayed 3 nights in Jun 2025

2/10 Terrible

Kathy, Lewes

Travelled with partner
Disliked: Amenities
Not happy with the property. Thought it would be nicer being a Wyndom.
Stayed 1 night in Jun 2025

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were given a key to a room that was occupied. When we arrived in our new room, it was dirty, the furniture, paint, and decor were mismatched, and there were bugs on the ceiling. The shower was visibly damaged. The property was dingy and smelled like smoke, even though it is a non smoking property. The price was not good either. Terrible value for the money! This hotel is a disgrace to the hospitality industry.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Adam

Stayed 1 night in May 2025

4/10 Poor

Lisa

Disliked: Amenities, property conditions & facilities
Our TV didnt work - after 10 mins of being on we did not get service - the door to the room had a large gap on the lock side and the bottom- the hall and elevators wreaked of marijuana - the pipe that lead to the tub spout was visible - the button to flush the toilet was under the countertop - poor planning .... and the caulking job around the tub looked like a child did it - Room 227 - the beds were comfy - room was fairly clean - flooring needs replacing in bedroom - towels were clean - no staff at front desk to check in - had to wait 15 mins to check in - asked for quiet room was given room across from elevator - when leaving for the day the cleaning staff entered the elevator prior to me and my aunt with cleaning carts rather than defaulting to customer - not good - wish I took photos
Stayed 2 nights in Jun 2025

2/10 Terrible

Mary Ellen, Rehoboth Beach

Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Stayed 1 night in Jun 2025

8/10 Good

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from a couple bug kills it was a very clean relaxing one night stay.
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Stayed 1 night in May 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This Microtel is in need of a renovation. I normally stay at Microtel properties when traveling, and they have always been in great shape, clean and nice to stay at. This property is in very poor condition and is a slap to the Wyndham properties.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

john

The breakfast was poor. No coffee And very little food
Stayed 2 nights in May 2025

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very run down and we had a roach in the bathroom.
Stayed 1 night in May 2025

6/10 Okay

Sheila

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This property was conveniently located for our purposed. The front desk was seldom there. The housekeeping staff do a nice job but do not speak English. Our first room key did not work. The toilet backed up and the staff had it fixed fairly quickly. Generally the building inside is dated and run down, however the parking area and surrounding landscape is well maintained. We will not return to this property although it has inexpensive rooms.
Stayed 2 nights in May 2025

6/10 Okay

Eliza

Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
There was a mixup with our room. The problem was resolved. Not a fancy hotel, but clean and affordable.
Stayed 1 night in May 2025

4/10 Poor

Donald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Hotel needs a deep clean, bathroom faucets don't drain, air conditioner noisy and old, coffee area in lobby was not stocked or cleaned, felt like we were interrupting the staff from their phones or tv watching. Will definitely not return
Stayed 1 night in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Dee

Stayed 1 night in May 2025

6/10 Okay

Brett

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Craig

Business traveller, Travelled with partner
Close to town. Needs upgrades and things fixed.
Stayed 2 nights in May 2025

8/10 Good

Marisol, Paterson

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast not much of a va
Stayed 1 night in May 2025