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Wards Hotel

3.0 star property

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Photo gallery for Wards Hotel

Bar (on property)
Lobby lounge
Reception
Premium bedding, desk, laptop workspace, cots/infant beds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
39 Earls Avenue, Folkestone, England, CT20 2HB
  • Leas Cliff Hall
    ‪10 min walk‬
  • Folkestone Harbour
    ‪2 min drive‬
  • Folkestone Beach
    ‪8 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, cots/infant beds

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

Premium bedding, desk, laptop workspace, cots/infant beds

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, cots/infant beds

Twin Room

  • Sleeps 3
  • 2 Single Beds

Basic Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Burlington Hotel, Best Western Premier Collection

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.4 out of 5, Excellent, (1060)
The price is €118
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Burlington Hotel, Best Western Premier Collection

About this property

Wards Hotel

Hotel in Folkestone with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a garden and a fireplace at reception are on-site. Housekeeping is available once per stay.
Wards Hotel offers 10 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. 30-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Wards Hotel, you're just a quick walk from Lower Leas Coastal Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a porter, luggage storage and wedding services
  • 11 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Wards Hotel also features multilingual staff, a garden, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This 3-star Folkestone hotel is smoke free.

Earls Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Czech, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Earls Restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Dining table
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Wards Folkestone
Wards Hotel
Wards Hotel Folkestone
Wards Hotel Hotel
Wards Hotel Folkestone
Wards Hotel Hotel Folkestone

Wards Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 77 out of 176 reviews
Rating 8 - Good. 67 out of 176 reviews
Rating 6 - Okay. 19 out of 176 reviews
Rating 4 - Poor. 4 out of 176 reviews
Rating 2 - Terrible. 9 out of 176 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly boutique hotel
I was met by Raj the very pleasant owner/manager and he was very attentive. My room was clean and comfortable. Breakfast the next morning was excellent and cooked to order. Would definetly stay again.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

nigel

Very nice and clean, good was great
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

VICTORIA

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room, staff were friendly, only nobody on reception at night . But really enjoyed my time at this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Convenient stop over
A good stop over for the tunnel with free parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
terrible service, no staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay Central and good staff
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.
Stayed 2 nights in Aug 2024

8/10 Good

j

Liked: Cleanliness, room comfort
Good nights stay
Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .
Stayed 1 night in Aug 2024

8/10 Good

Shane

Liked: Cleanliness
Nice location. Friendly staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Emma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceiving website and overpriced
The hotel website is deceiving! On arrival it looks very shabby and the gentleman on reception advised that the restaurant was closed due to chef illness. The room had a camp bed for our teenage daughter. The blinds were plastic and were broken and the windows single glazed and rotten. One of the pillows had stains on and the bedding felt cheap. The whole hotel needs a full overhaul and in its current condition/services is VERY overpriced!
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Stayed 1 night in Aug 2024

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Michelle, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simone

Stayed 1 night in Jun 2024

2/10 Terrible

Harry

Stayed 1 night in Jan 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023